Bridgfords Middlesbrough Sales reviews

★★★★★ 5/5

Google

A huge thank you to Ruby Cooper and the team at Bridgfords for letting my property. Ruby has now managed to let all three of my rooms, and I am extremely impressed by her perseverance and professionalism. She is definitely an asset to the Bridgfords team. Living in London, I was initially apprehensive about buying a property in Middlesbrough, but knowing that Ruby and the team are looking after it gives me real peace of mind that my property is in safe hands.

Kibria · 15 January 2026

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Google

Has a great experience with Charlotte Easton at Bridgfords Middlesbrough purchasing a property in the area. For reasons beyond Charlotte's control it took a long time and she did a great job pushing the process along and keeping everyone up to date with developments. Thanks Charlotte!

Nick · 27 March 2026

★★★★★ 5/5

Google

I highly recommend this agency for their exceptional service. Ruby Cooper and the team did a superb job marketing my property, which led to securing a new tenant extremely quickly. The entire move-in process was handled with great professionalism and went very smoothly. A seamless experience from start to finish!

Russell · 17 February 2026

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Google

Excellent professional service from Ruby in the Lettings department right from the first phone call to completion. Ruby kept us informed throughout, and made the whole experience quick and easy, explaining every detail we needed to know and made herself available when I had lots of questions. Thank you again Ruby, an asset to Bridgfords!

Angela · 3 November 2025

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

★★★★★ 5/5

Google

I changed my properties over to Bridgfords recently as 2 had just become vacant, the service was first class the first house rented in 1 week the second will be ready for letting next week so really hope i get a repeate 😁 thanks to Stacey, …

Paul · 17 October 2025

★★★★★ 5/5

Google

I had a great experience with Bridgfords. Isabel and Ezzie from the team consistently went above and beyond and made the process smooth and easier. They were quick to respond, patient with my questions and called them N number of times with …

Lahari · 17 November 2025

★★★★★ 5/5

Google

Couldn’t recommend Bridgford’s enough, Ruby is a credit to them from viewing the house to getting the keys was just under 2 weeks! Ruby was quick and attentive supplying us with the relevant documents and answered all queries and questions we had. A smooth process and we couldn’t be happier! Thank you Ruby and Bridgford’s!

Alicia · 18 June 2025

★★★★★ 1/5

Google

I wouldn't recommend Bridgefords as a letting agent. Calls and messages are rarely returned, and important issues like gas safety checks are neglected. When I do manage to speak to staff they are friendly and promised to help, but nothing …

Mark · 17 October 2025

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 5/5

Google

Ruby, at the Middlesbrough Office, was very helpful when finding a new tenant for our property. There have been several additional things that needed sorting out and Ruby has been proactive with these and kept things moving. Thank you.

Dorothy · 17 October 2025

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

I really want to thank Ruby for helping us to rent the houses. She handled our lettings with great care and enthusiasm.

Ganesh · 17 February 2026

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

Me and my partner can not thank Becky enough who works for countrywide mortgage services over at bridgfords, she has took a massive weight off our shoulders by making the whole process stress free, with us being first time buyers we were not sure on what really to do. Becky has went above and beyond I’d highly recommend!!

Alex · 25 December 2024

★★★★★ 1/5

Google

By far the worst estate agents we have ever used . Only have good things to say about the lettings department, but the repairs team/property management are the laziest , least helpful people ever . We have a baby in our property and they could’ve cared less about 2 weeks with no heating, a leak for 2 weeks , damp. Absolutely useless

Eva · 17 March 2026

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

Bridgfords Middlesbrough had been excellent, both in terms of organisation and service. Becca showed me around our new home, making me feel at ease and fully aware of all info I needed. From the moment we put our interest in, Becca and Alex were spot on in terms of keeping us updated, allowing us to move into our new home within less than 2 weeks of the viewing. Thank you Bridgfords for warm; friendly, professional service.

Demi · 25 October 2023

★★★★★ 5/5

Google

Thank you to Marianne Bishara who fought for us to get our dream holiday let in Whitby. It was a tough few months but she worked very hard and met lots of challenges along the way. Highly recommend this young lady 100%. Shes just a super star. Cheers Shell and Tony Duff Proud owners of The Hyding Place on Bagdale, Whitby

Michelle · 26 July 2024

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026