Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t thank the Hamptons team enough for all their support through the purchase. Sophie was absolutely brilliant from beginning to end. Very attentive and helpful all the way through. Thanks again for all your help Hamptons.
Benjamin · 11 December 2025
Agent replied · 11 October 2026
"Thank you for choosing Hamptons for your purchase! We are thrilled to hear that Sophie provided such exceptional service throughout the process. Our team takes pride in providing attentive and helpful support to our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotOur current tenancy with Hamptons is…
Our current tenancy with Hamptons is coming to an end soon and our property manager, April Keane, has been amazing throughout our 2-year tenancy. She’s extremely responsive and very helpful, we’ve never had a reason to worry. Any issues that arose (and these were quite minimal), April was our first point of call and got it sorted for us efficiently.
Aby · 23 February 2026
★★★★★ 5/5
GoogleI had an excellent experience with Hamptons, the team was professional, friendly, and always quick to respond to any questions I had. They made the entire process of finding and renting a property smooth and stress-free. Highly recommend! Thank you Aimee and James!
Anna · 11 October 2025
Agent replied · 9 November 2024
Hi Anna, we are delighted that you enlisted Hamptons Estate and Letting Agents Haywards Heath and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
TrustpilotHamptons Canary Wharf office team
Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.
Damsel · 19 February 2026
★★★★★ 5/5
GoogleAs a first time tenant the team at Hamptons have been so helpful and supportive over the 3.5 years I was with them. Any issues were dealt with promptly and I always felt they had time to listen and advise. They have always kept me informed of what’s happening both with the moving in and moving out of the property. Thank you all so much for all your help and support, it was hugely appreciated.
Kerri · 11 February 2026
Agent replied · 11 October 2026
"Thank you for your kind review! It has been a pleasure having you as a tenant for the past 3.5 years. We strive to always provide excellent service and are happy to hear that we could make your experience a positive one. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
Virginia · 28 April 2026
★★★★★ 5/5
GoogleBig thanks to Tamsin, Ana and Tracey for getting our sale over the line. We'd been trying to sell for a while with other agents but Hamptons were the one that closed it out. It wasn't just the result either, it's the frequency of updates, the clarity in their communications, the chasing of other parties, the professionalism etc. Highly recommend them.
Adding to this review as I recently used Hamptons for a rental move. It was a different team this time, with James and Janie, but once again it was another positive experience. The team were professional, supportive and communicated clearly and regularly. Big thanks to both James and Janie!
Simon · 13 April 2024
Agent replied · 9 November 2024
Hi Simon, we are delighted that you enlisted Hamptons Estate Agents Haywards Heath and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe used Hamptons to find our current let - they produced a shortlist of properties that met all our needs, and worked extremely well with us to achieve a quick move into rented accommodation - thank you Janie.
As a result we are also now using them to find us a home to buy - and while we have yet to secure our dream house...I have every confidence in Ana and the rest of the team.
We have, over the years, used a number of estate agents - I continue to find the service and customer care at Hamptons better than any other.
A · 13 April 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
Cameron · 18 July 2025
★★★★★ 4/5
TrustpilotPatryk has been helpful and efficient…
Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.
Tim · 12 March 2026
★★★★★ 5/5
GoogleHI
It's coming up to the year now since we rented our first house with Hampton and how impressed I am with the management service. Aimee is very prompt and quick at getting back to me and setting expectation
Anthony · 11 October 2025
Agent replied · 11 October 2026
Thank you for your review Anthony. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
GoogleI became an accidental landlord 5 years ago and appointed Hamptons (Haywards Heath office) as full letting agents. From the outset they were professional and their knowledge on legislation, best practices and most importantly, how to be a responsible landlord proved a gratefully received education for me. They have successfully let the property for these 5 years (I'm now selling) without gaps with several tenants, all of which have been terrific and who took care for the property during their tenancy. All of the team I have dealt with have been terrific, responsive and knowledgeable. Thank you to you all.
Tony · 11 December 2025
Agent replied · 11 October 2026
Thank you for your kind review! We're so glad that we could provide you with the knowledge and support to successfully navigate the world of being a landlord. It's been a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe transferred the management of our property to Hamptons almost two years ago and can happily recommend them. We live overseas so really need someone who will engage with us (and tolerate the time delay!), communicate well and care for our house whilst we are away. Hamptons have been great - supportive, proactive and a pleasure to work with. Big thanks to Aimee who recently became our new Property Manager and who has been fabulous!
Sophie · 12 June 2024
Agent replied · 9 November 2024
Thank you for your wonderful review Sophie. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleSuch a smooth process. Jamie was joy to deal with and made the sale of our house as stress free as possible.
Biff · 10 October 2026
★★★★★ 5/5
GoogleCan’t recommend James at Hamptons enough. He is patient, caring and a genuine gentleman who has gone out of his way to find a property for us. Thank you James!
Daniel · 11 December 2025
Agent replied · 11 October 2026
Thank you for your kind words about James at Hamptons! We're glad he was able to provide such exceptional service and help you find the perfect property. We'll be sure to pass along your praise to him. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe Hamptons team handled the sale of our parents' house after 60 years living there. Tamsin, Sophie and team were all very professional, handling a high volume of viewings, efficiently collating and explaining best and final offers, and getting us to closing of the sale. The Whatsapp group for those involved was extremely useful given that we were in various locations and time zones during the process.
Rob · 10 September 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us a review Rob. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleSearching for a rental home in the summer of 2021 has not been easy in the South East because there is a shortage of quality rental properties (especially around the Brighton / Lewes area). This meant we have experienced some estate agents taking advantage of the situation. This has not been the case with Hamptons in Haywards Heath, they have been extremely professional, thoughtful and thorough, we are glad we found a new home via their agency.
✅ June 2025 - I’m adding to my review about Hamptons which I made over 3 and a half years ago because we had to find another let this year and Hamptons have been exceptional in keeping our requirements in mind.
Then after securing another rental property through the Haywards branch the people on the team managing the let have been very helpful and responsive. We really appreciate their team in house and the contractors they work with, from the checking in agent to the cleaners and electrician.
Michelle · 11 November 2025
Agent replied · 17 October 2025
Thank you for your glowing review of Hamptons in Haywards Heath! We are delighted to have provided you with exceptional service and helped you find a new home. Our team is dedicated to ensuring a seamless and professional experience, and we are grateful for your continued support. Thank you for noticing our efforts, and we look forward to serving you again in the future. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleA highly professional outfit with very friendly and caring staff James in particular was outstanding who handled our anxieties with due care and attention and equally Janie was great I would recommend them without hesitation Thank you very much 😀 …
Naren · 8 August 2025
Agent replied · 23 August 2025
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
