William H Brown Mexborough reviews

★★★★★ 5/5

Google

Fantastic customer service .. can't thank all the staff enough, nothing was ever too much trouble every single time i rang they were always friendly and would do whatever they could to help me. They would ring us every other day about new houses & helped us find our perfect home. Thank you so much

Jade · 2 April 2026

★★★★★ 5/5

Google

I remortgaged a property using mortgage services and was impressed with the service received, especially given how more complex buy to let mortgages are in this current lending climate. I have also had the team out for a market appraisal in preparation for listing a property. The valuer was extremely knowledgeable of the local market as he lives in the area and I found this helped a lot. I would recommend the whole team for all your property needs.

Scott · 24 August 2025

★★★★★ 5/5

Google

Really brilliant service, I mainly dealt with Sam at this branch but if I ever did need to speak to other members of staff everyone was really helpful and friendly. Sam has been so lovely with us, keeping us up to date as the process went on, she’s really down to earth which has helped massively with any questions I’ve had. This team has been fantastic to work with.

Grace · 18 November 2023

★★★★★ 5/5

Google

Buying my first house was a stressful thing for me. I didn't know anything. Luckily for me the staff at William H Brown Mexborough were superb. They answered all my questions and guided me through buying my first home. Very professional and most of all friendly and patient with someone who knew naff all about buying an house. Thank you Chris, Gemma, Sam and Jess. Everyone was cool 😎

Lee · 19 September 2023

★★★★★ 5/5

Google

Can’t thank Megan enough for all her help and communication throughout the process of us buying our first house. Giving us updates and always going out of her way to answer any questions and find things out for us when she could! We appreciate, Libi and Lewis!:)

Libi · 23 September 2024

★★★★★ 5/5

Google

Got a good vibe for Jesse and the team at Browns, from the initial enquiries. Lovely bunch of ladies, who worked really hard to sell my house, and see it through when we hit any snags along the way. Great friendly no nonsense Yorkshire customer service, from Megan who took the initiative on the sale and put the work in to completion. 👍

Stuart · 18 November 2023

★★★★★ 5/5

Google

We recently bought a property listed through William H Brown. It wasn’t easy as there were some complex issues to deal with. Channon was great from start to finish. She did a lot of chasing and legwork for us to make sure it completed when it was supposed to despite facing numerous challenges from the solicitors. Great overall experience. Thanks

Amy · 12 May 2025

★★★★★ 4/5

Google

All we can say is thank goodness for Megan, following a difficult and drawn out purchase of our property by third parties, she has been the calming influence on our sanity. Megan is warm and approachable with your best interest at heart at all times. Thank you, Megan.

Wendy · 25 July 2024

★★★★★ 5/5

Google

William H Brown have been fantastic in my latest home move. In particular Megan who kept us up to date with progress and was so helpful in our never ending requests for viewings. She was really on the ball and is an absolute asset to WHBROWN. Thank you Megan - you’ve been a star!!!!

Stephen · 17 March 2024

★★★★★ 5/5

Google

Chris Johnson has been fantastic in securing my mortgage, his work, communication, patience and support has been the best, he's been with me every step of the way and I am truly thankful. Brilliant.

Jayne · 2 December 2024

★★★★★ 5/5

Google

I cannot thank Gill and the rest of the team at WHBrown enough for the work they have done. Communication was outstanding and they stepped in when necessary to assist in the purchase of my first property!

B · 23 September 2024

★★★★★ 5/5

Google

Sadly the sale of our property took a while due to first seller pulling out and two lots of solicitors going out of business, but we felt supported by William H Brown Estate Agents Mexborough. Gemma was amazing and she kept us updated, and liaised with our, and seller's, solicitors, and reduced our stress levels!

Tracey · 20 August 2023

★★★★★ 1/5

Google

Appalling mortgage services, booked an appointment 12th October, confirmed I was still attending on the 10th by phone, I received text confirmation from them on the 11th that the appointment was still going ahead as planned. Only to find that my appointment had been given to someone else when I got there!!! I left as I didn’t want to sit around for hours. No one has contacted me since for a re appointment, I’ve left 2 messages for Chris to return my call but never responds. Paid for the lifetime mortgage service through William h brown what a waste.

Ben · 23 October 2024

★★★★★ 1/5

Google

This is the worst estate agent ever. They have had my property for nearly 3 months and not had 1 viewing. They have totally ignored the property and not informed me or given any update on the property. I am highly disappointed at this company . The excuse was They could not get hold of the tenant and not once did they contact me to let me know. Their letting agency have been milking me taking money from the rent for managemnt fees and not doing anything. I only got to know of a damp issue in the house when the sales team went to take pics. I quickly rectified that. When I try to speak to them they keep promising that the manager will call me and never do. This has been the worst experience of my life with an estate agent. The staff in the leetings department have been rude. I am having to subsidise the mortgage because they take out fees withoutbinfiemimg

Kemi · 16 October 2024

★★★★★ 5/5

Google

Bought a house with them,and dealing with Megan,she helped a lot making understandable some circumstances,guiding me step by step at the process and always there to help and answering the emails and phone calls. Thank you Megan company should be proud having you there!🥰 …

Victor · 9 June 2025

★★★★★ 5/5

Google

Recently sold my property using the Mexborough office. A really great experience and would thoroughly recommend them. Jesse and the team are so professional. A special mention for Megan who was great!

Nigel · 23 September 2024

★★★★★ 5/5

Google

We recently purchased our home through william H Brown. All staff who we spoke to were all lovley. Just wanted to say a special thankyou to channon, let's say It wasn't the easiest of journeys, channon did everything she possibly could throughout always responded quickly. We can now enjoy our home. Thankyou 🥰 …

Charlotte · 16 August 2025

★★★★★ 5/5

Google

Megan/Gemma absolutely Gems!! After dealing with a very poor service from solicitors these jumped in and pushed, pushed and pushed to get this through and over the line! Can’t thank them enough! Even from selling we got regular updates and was always on the ball! I’m hoping to never move again but if I did I will be going back to these! Thanks again Ladies!

John · 5 April 2025

★★★★★ 5/5

Google

Great service, particularly Gill and especially Channon who worked tirelessly to pull everybody and everything together, she made our move happen!

Wayne · 7 January 2025

★★★★★ 5/5

Google

I have used these to buy a property as well as sell. The estate agency side is very professional and pro-active and I always feel they genuinely care about their customers. I have also utilised their financial services and found their advisors knowledgeable and also very approachable.

Scott · 16 September 2025

★★★★★ 1/5

Google

Incompetent This branch are unable to work with the most simple of instructions and don’t understand why I might be slightly upset and wish to remove my business from them. They were told that they would only get the business on condition that they do not put a for sale sign outside the property. I went away for one night and when I returned, they had ignored my request and put up a sign for all to see. When I told him I wasn’t happy with this and wished to remove my business they advised me I had signed in 20 week contract. I will not be facilitating any viewings or should I decide to let somebody come and look around I will tell them that the house is not for sale and explain the reason for this. I’ve already contacted my solicitor and I’m awaiting a response, Either way, William H Brown of Mexborough will not be selling my house

Alan · 10 June 2024

★★★★★ 1/5

Google

We confirmed a rental property viewing for a certain date over the phone and then didn’t get a confirmation email, which we thought was a little strange but not the end of the world. I then was called a few days earlier and missed the call (they didn’t then call my partner who they also had the number for), the voicemail was really muffled so couldn’t tell what it said and they didn’t leave a number to call back, and every time we did try to call back no one answered. We showed up for a rental viewing today and no one was there. When we tried to call to see why, the calls kept going to the sales department once again and we couldn’t get through to the leggings department to see what’s going on. Really bad communication all round, I imagine they set it for the wrong date or didn’t set the viewing at all as we didn’t get a confirmation email.

Josie · 16 May 2024

★★★★★ 5/5

Google

Recently purchased a house through the Mexborough office, a great team who offered a fantastic service throughout. Particular mention to Gill who managed the sale / purchase I cannot fault her customer service support and advise she gave to me. Lastly Sam the leader of Team Meckie she was always warm and welcoming a great captain of a great ship. Enjoy the cakes girls it's been a pleasure doing business. Highly recommended 5 stars!

John · 25 July 2024

★★★★★ 5/5

Google

I purchased my first house over 6 years ago with this branch, they were great then & 6 years down the line I’ve purchased my second home. They made the process so easy, lovely bunch always answered my questions and will go above and beyond for you, I’d like to Thank jesse in particular as I’ve been dealing with her, professional to the core and a pleasure to deal with. Thank you to all at mexborough branch.

Thomas · 1 June 2024