Every review we hold for the Mexborough office, from every platform, shown as written. First names only.
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5/5
GoogleI have just purchased my first home with Megan at William H Brown. She was amazing from start to finish. I very query was always quickly answered and she made the moving process run smoothly and efficiently. Thank you :)
Beckyloveday Β· 24 August 2024
Agent replied Β· 24 August 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAll staff are professional, friendly and extremely helpful in what can be a stressful time when selling your property.
A special thanks to Gill and Megan for all the help that made the stress go away!!
A 5 star organisation thanks a lot xxxxx
Kelvin Β· 16 June 2023
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5/5
GoogleBrilliant local agent with so much knowledge! Would definitely use again
Gina Β· 16 August 2025
Agent replied Β· 16 April 2026
Thank you for your brilliantΒ 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAll the staff are lovely! Very helpful x
Bethany Β· 16 August 2025
Agent replied Β· 16 April 2026
"Thank you for your kind words! We strive to provide outstanding customer service and we're thrilled to hear that our staff were helpful. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat staff, super helpful and informative.
Theo Β· 24 August 2025
Agent replied Β· 23 October 2025
We're thrilled to hear that our staff was able to provide you with exceptional service. It's our goal to ensure all of our customers feel supported and informed. Thank you for your kind words! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAll staff were friendly and helpful - couldnβt have asked for a better experience as a first time buyer.
Tom Β· 17 March 2025
Agent replied Β· 24 April 2025
Thank you for your thoughtful 5* review Tom! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GooglePicked up the keys this week to my new home and canβt thank the team enough, especially Megan who went out of her way to help me and push it through to completion! 100% recommend thanks again
Kyle Β· 16 June 2023
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5/5
GoogleWe have been so grateful for all the help and support from the team throughout the sale and purchase of our new home. It was a rather long process but the team kept us updated throughout. We 100% recommend them for your sale or purchase! Thank you!
Charlotte Β· 18 November 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely fantastic from start to finish. Every member of staff is friendly, professional and will do everything they can to help and put you at ease. Made our sale and purchase that valuable bit less stressful! Thank you to the whole team, you're all stars.
Seraphina Β· 18 November 2023
Agent replied Β· 15 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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1/5
GooglePlease do not use this company if your selling your house they will come and value your house at a high good price then when somebody views they call you and lie to lower the price but as I wasn't in a hurry I left it at their value and got it then money is put in their account for interestNegativeProfessionalism
Richard Β· 16 June 2022
Agent replied Β· 15 June 2024
Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
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5/5
GoogleReally good experience of using William H Brown. They found me a buyer before my house even went on the market with them. I also used their conveyancers, which meant I could drop all paperwork off at their offices. There was always someone to talk to and they responded quickly to emails.
Phyll Β· 16 June 2020
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5/5
GoogleMassive thank you to all at William H Brown for all the help purchasing my first home!! Megan especially went above and beyond keeping me informed, updated and chasing where necessary. Would recommend to anyone buying or selling their home π β¦
Rebecca Β· 19 October 2023
Agent replied Β· 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat company and have helped us when ever we have called or emailed they even gave us a little welcome pack for our first home
Thankyou guys
All the best
Alicia Β· 16 May 2024
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your 5* review alicia simpson! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRecently sold our house with William H Brown Mexborough, staff are so friendly and no question is too much to ask. Communication is brilliant thought using their services. We had so much trouble with our new property but the ladies here helped us through it. Don't think it would have gone through if it wasn't for their extra help (not something they needed to do as that property was nothing to do with them)
Highly recommend!
Kayli Β· 16 June 2023
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5/5
GoogleBrilliant estate agents, with an amazing team! Thank you all so much for the stress free uncomplicated sale, highly recommended!
Jane Β· 21 August 2024
Agent replied Β· 24 August 2024
Many thanks Jane for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery professional from start to finish, Megan in particular has been brilliant and I canβt thank her enough, definitely recommend if youβre looking to sell your house in this area π β¦
Paul Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Megan and the team, helping me find a house and also saving money on mortgage. Highly recommend
Katie Β· 16 June 2023
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5/5
GoogleBrilliant staff, couldnβt recommend megan and her team enough very professional and polite
Hightop Β· 21 August 2024
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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1/5
GoogleI was terribly let down as a first time buyer. My mortgage advisor gave me false information. Despite claiming that my mortgage was mis-sold to me they deny this and have made no attempts to deliver good customer service or any good will gestures to help me in the awful situation they've left me in.
Heidi Β· 17 June 2019
Agent replied Β· 15 June 2024
Hi, thank you for taking the time to provide our team with feedback.
We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
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5/5
GoogleAlways responsive, made my home purchase easy!
Thanks to all the ladies in the office who were welcoming, helpful and always kept us up to date
Would definitely recommend
Daniella Β· 20 August 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWilliam H Brown (Mexborough branch) .. thankyou all so much for all of your hard work. From start to finish, the process of selling our house has been smooth & stress free thanks to you all. Any questions I had, you were happy to answer. Nothing too much trouble. We were always kept up to date with the sale throughout. Recommended!!
Caroline Β· 21 July 2023
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5/5
GoogleFantastic service from William H Brown Mexbrough Branch, every aspect of my house sale journey was effortless! Kept up to date every step of the way, I couldnβt ask for more.
I wouldnβt sell with anyone else after this experience.
Thank you to all the team
Chris Thornton
(on my partners account, as I donβt have a Google account)
Thank you
Chloe Β· 16 June 2023
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5/5
GoogleI recently sold my house, with William H Brown, I would recommend anyone to go here to sell your property. They are really friendly, nothing is too much trouble, Megan, Jemma, Gill we're brilliant, always in touch with what was happening and getting on to solicitors for updates.
Big thank you for everything you all did.
Tracey Β· 16 June 2023
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1/5
GoogleTerrible service from this place. They promise the earth, get your house up for sale and then leave you to it like they're not bothered. Didn't get us many viewings, house is now stc but every time we ring to find out why there's a delay we get fobbed off with different stories. We have had more contact from the estate agents we are buying through to be quite honest. This lot are completely unprofessional and unbothered and if we managed to get moved at all it will be a miracle and no thanks to any work on their part.
Rachybobbles Β· 17 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.