Trusted Agent profile · Merton

Jackson-Stops Wimbledon reviews in Merton

4.7

★★★★★ Excellent

743 reviews across 3 platforms

17-21 Church Road, London, SW19 5DQ, Merton, SW19 5DQ

Jackson-Stops's office in Merton, at 17-21 Church Road, is rated 4.7 out of 5 across 743 reviews on three platforms, including 273 Google reviews rated 4.9.

Google logo

4.9 / 5

273

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

467

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lovely team

Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!

Aby · 21 May 2025

5/5

Trustpilot

Best agents I have ever used

I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.

Frances · 15 October 2022

Agent replied · 23 October 2024

Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I've known the team at Jackson Stops…

I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!

S · 27 April 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.

5/5

Google

I have used Jackson-Stops on a managed let in Merton Park. Found them to be professional, thorough and responsive throughout that time. Special mention for Chika in the JSS managed lettings team who has looked after us for over 10 years.

Morris · 26 October 2022

Agent replied · 25 October 2024

Dear Morris, Thank you for your kind comments regarding Chika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

We have been letting our property with Jackson Stops in Wimbledon for over 20 years. We have worked with a number of different staff there and the service has been consistently good. Our recent change of tenants handled by Laura and Margaret involved a major re decoration. All handled by them professionally and achieving good value for us. Margaret handles all our ongoing repairs and makes it more stress free than it was doing it ourselves and gets better prices!!! If you want a good rent plus hassle free management I can highly recommend Jackson Stops Wimbledom.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 26 October 2021

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 23 October 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Google

Sienna was amazing in helping us move. She moved quickly and followed up our queries with promptness and a positive and friendly approach. Would highly recommend and go to again!

Emily · 10 January 2022

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 23 October 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Google

Very happy with the service from Jackson-Stops, and in particular with Sienna, our agent for our recent rental. Very helpful, and made the process very straight forward.

Nick · 10 November 2023

Agent replied · 9 November 2024

Dear Nick, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 23 October 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 23 October 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Google

Laura Alridge helped me and my boyfriend find our ideal flat! She is friendly, helpful and responsive, and acted fast with professionalism and initiative. Many thanks Laura!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 26 October 2021

5/5

Trustpilot

Very professional with good…

Very professional with good communication. Nice people to deal with.

Friend · 5 September 2024

Agent replied · 23 October 2024

Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops (Anthony and Neil in…

Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.

Sacha · 17 September 2022

Agent replied · 23 October 2024

Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops were a pleasure to deal…

Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended

Cecilia · 17 November 2020

Agent replied · 23 October 2024

Dear Cecilia, thanks so much for taking the time to praise the service you received from us.

5/5

Google

We recently moved into a new property advertised by Jackson-Stops, Wimbledon. Laura organised the viewing for us and assisted us with all the necessary paperwork, keeping us up to date with the developments every step of the way. She was professional and friendly throughout and we would definitely recommend them!

David · 10 November 2020

Agent replied · 9 November 2024

Dear David, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great work by Harry who helped us find the right property recently in Wimbledon, honest and efficient services. Will recommend him to the others.

B · 30 November 2023

Agent replied · 25 October 2024

Dear B Zhou, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Midhurst JSS

Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.

Anonymous · 22 February 2021

Agent replied · 23 October 2024

Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops Newmarket

Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!

Becca · 31 August 2023

Agent replied · 23 October 2024

Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thanks Margaret, you are a star!

We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!

Erica · 19 October 2023

Agent replied · 23 October 2024

Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Three Cs

Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K

Helen · 3 July 2021

Agent replied · 23 October 2024

Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.

1/5

Trustpilot

Our rental was not as described

Our rental was not as described The agents took so long to rectify the problemsThey are never passed on the exact facts to the landlady, who was not a very nice personThe facts were twisted by both parties to their advantage A very unhappy period in our lives

Sandra · 4 January 2021

Agent replied · 23 October 2024

Dear Sandra, we are really sorry to hear of your experience, if you'd like to email further details, we will investigate - social.media@jackson-stops.co.uk.Best wishes, Jo from the Jackson-Stops marketing team

5/5

Trustpilot

They did a good job selling our house

They did a good job selling our house, a good team.

Thomas · 22 July 2024

Agent replied · 23 October 2024

Dear Thomas, thank you very much for your five-star review of our Bridport & Dorchester team and we wish you well in your new home. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Fabulous at communication ....

Fabulous at communication at every stage of the selling and buying process; they did what they said they were going to do and when they said they would - making the whole moving journey a little less stressful. Thank you hugely.

Mads · 1 April 2022

Agent replied · 23 October 2024

Dear Mads, we're delighted our staff took the stress out of your move. Best wishes from us all at Jackson-Stops.

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