Trusted Agent profile · Merton
★★★★★
743 reviews across 3 platforms
17-21 Church Road, London, SW19 5DQ, Merton, SW19 5DQ
Jackson-Stops's office in Merton, at 17-21 Church Road, is rated 4.7 out of 5 across 743 reviews on three platforms, including 273 Google reviews rated 4.9.
273
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
467
Reviews on Trustpilot
Business-wide
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
5/5
GoogleI have been supported by Arnold Linturn from the Jackson-Stops Wimbledon office and he has been very professional, helpful and supporting of our property search. He really listened what we wanted and he recommended appropriate properties that met are requirements. One of the best agents i have interacted with.
Dear Fivos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleWe just rented a house via Jackson Stops Wimbledon. Maddie took care of the whole process start to finish and also she was very hands-on and thanks to her, our agreement process has been concluded very smoothly and quickly. We really appreciate her support and professionalism during this process.
Dear Gizem, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Maddie, and hope we can help again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleIt was lovely to speak to Kieran with the new insight for the new legislation will be speaking very shortly about our portfolio. Thank you, Will R
2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
5/5
GoogleScarlet and Phoebe at the Wimbledon branch could not have been more helpful when searching for our new rental property. From viewing the property, to signing the tenancy agreement, they made what is otherwise a long and intrusive process extremely easy to navigate. All other staff we met and spoke to where extremely professional and personable. I highly recommend them.PositiveResponsiveness, Professionalism
Dear Dominic, We are delighted that you took the time to leave such a fantastic review which the Wimbledon team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleHarry at Jackson Stops has been brilliant. Nothing was too much trouble. From start to finish everything went smoothly. Will certainly use again.
Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
5/5
GoogleAfter searching for a flat for a while I have finally found the perfect place thanks to Jackson-Stops! Phoebe showed me some wonderful flats that suited me perfectly. She was absolutely lovely plus very professional and helpful throughout the entire process - I definitely recommend both Phoebe herself and Jackson-Stops. Thank you for all your help!
Dear Savannah, I was delighted to read the comments in relation to Phoebe and our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Marilyn Plews Customer Relations Team
5/5
GoogleWe have had a very professional experience as a new tenant with Jackson Stops. Lara in the Wimbledon branch has been consistently responsive and highly professional at every stage of the process. She made the whole experience pain free and responded promptly to wrap up the details remarkably quickly to provide an excellent level of service.PositiveProfessionalism
Dear Rosemary, Thank you for taking the time in providing such lovely comments about Lara in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleVery professional service. Lesley who has manage our account for the past 6 years is very friendly and extremely efficient. Regular inspections are carried and any maintenance issues quickly dealt with whilst keeping us fully informed. I would have no hesitation in recommending Jackson Stops to other landlords.
Dear Patricia, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Wimbledon office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
5/5
GoogleVery positive experience so far with Jackson. Isaac showed me a property, he was professional, polite, patiently replied with all the questions, didn't rush me at all. Very pleasant. Looking forward to continue working with Jackson.
5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
5/5
GoogleI would definitely recommend to use Jackson-Stops to anyone looking for a property to rent in Wimbledon area. Our agent Laura Aldridge was super friendly and very professional! She was always in contact, replied promptly and kept us up to date with every stage of the process.
5/5
TrustpilotWe reported a fault with a plug in the…
We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop.
5/5
GoogleCharlotte, was great help in finding us a property, she is an asset to Jackson Stops Wimbledon
Dear May, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie
5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
5/5
TrustpilotGreat support from JS!
Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!
Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent, Friendly and Reliable Agents
I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.
Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.
5/5
Trustpilot5 star service!
I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!
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