Trusted Agent profile · Merton

Jackson-Stops Wimbledon reviews in Merton

4.7

★★★★★ Excellent

743 reviews across 3 platforms

17-21 Church Road, London, SW19 5DQ, Merton, SW19 5DQ

Jackson-Stops's office in Merton, at 17-21 Church Road, is rated 4.7 out of 5 across 743 reviews on three platforms, including 273 Google reviews rated 4.9.

Google logo

4.9 / 5

273

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

467

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Freddie's deep knowledge of Lewes and…

Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.

Rosanna · 22 February 2023

Agent replied · 23 October 2024

Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Wimbledon office

Wimbledon office: Very attentive professional and to the point. Definitely a go-to agency fir goid options.

Marialuz · 9 October 2024

Agent replied · 23 October 2024

Dear Marialuz, thank you for taking the time to leave a review for our Wimbledon team, and we are pleased to hear that they were attentive, professional, and that they are your go-to estate agent. With best wishes from everyone at Jackson-Stops.

5/5

Google

We have rented a 2 bed with Jackson-Stops. Harry Payne helped us with the end to end process of renting our new home. He was diligent and not pushy, which made us comfortable. Thanks!

Abhishek · 26 October 2023

Agent replied · 25 October 2024

Dear Abhishek, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to express my sincere gratitude for the service provided by Harry Payne at this agency. Harry’s exceptional professionalism and unwavering support throughout the property search process made the process remarkably straightforward and efficient.

Olga · 24 March 2025

5/5

Trustpilot

I have let the flat above my shop for…

I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram

Elizabeth · 19 October 2023

Agent replied · 23 October 2024

Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.

5/5

Google

Highly recommend Jackson-Stops. Their staff as a whole work together to provide accommodating and friendly service. Maddie helped us find a perfect space to rent! She was very professional and efficient. Thank you

Tiffany · 26 October 2023

Agent replied · 25 October 2024

Dear Tiffany, It’s great to hear that you have had a brilliant experience with our Wimbledon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great service from Debbie in Tunbridge…

Great service from Debbie in Tunbridge wells. Very flexible in terms of offering extra support and information which is so important when you have no idea about all the different paperwork and terms being used. Also offered to help with things like printing and emails, which helps if you are less digitally savvy

Max · 4 October 2021

Agent replied · 23 October 2024

Dear Max, thank you for highlighting the kindness and professionalism of Debbie at our Tunbridge Wells branch, making you feel supported throughout the process. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I have dealt with the Jackson Stops…

I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.

Aarran · 12 April 2024

Agent replied · 23 October 2024

Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great help from Emily

Great help from Emily, really appreciate her. She is an asset to Jacksons stop

May · 11 October 2024

Agent replied · 23 October 2024

Dear May, we're so pleased that Emily provided you with great help - thank you for leaving a five-star review. With best wishes from everyone at Jackson-Stops.

5/5

Google

Arnie and the team are fantastic agents and I highly recommend their service to other prospective landlords. they let properties quickly and make life simple !

Pasha · 10 January 2023

5/5

Trustpilot

Highly professional and efficient…

Highly professional and efficient service from start to completion. Anthony put a considerable amount of time into agreeing a realistic valuation, the photographs of the property were brilliant and potential buyers were well managed. Most importantly we were kept informed at every stage of the way.

Malcolm · 5 August 2022

Agent replied · 23 October 2024

Hi Malcolm and Caroline, we're pleased you experienced such a positive approach from Jackson-Stops and we appreciate the time you've taken to leave a review. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Great service

I’ve had a very pleasant experience with Jackson Stops, specially with Loren Pogue, my agent. Our requests and concerns are promptly taken care of and she is always on top of things.

Alejandro · 10 October 2023

Agent replied · 23 October 2024

Dear Alejandro, we're pleased to hear you had a very pleasant property experience with Loren and the team and that your requests and concerns were taken care of. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great experience

Jackson-Stops, Newmarket, were extremely helpful to me and, I would say, went above and beyond to help me find a property in a particularly tricky situation. And they continue to offer friendly assistance should I need it. I’m very grateful to them.

Alexander · 6 December 2022

Agent replied · 23 October 2024

Dear Alexander, thank you for taking the time to review Jackson-Stops Newmarket and we're pleased to hear that you felt the team went above and beyond to help you find a property. Best wishes from all of us at Jackson-Stops.

1/5

Trustpilot

Went into their shop in Woburn

Went into their shop in Woburn, just to be spoken to like some idiot. The staff were incredibly rude and their service was s***, I thought this was supposed to be a serious establishment.

Max · 11 August 2023

Agent replied · 23 October 2024

Dear Max, we’d be grateful if you could email info@jackson-stops.co.uk so that we can investigate your experience fully. With best wishes from everyone at Jackson-Stops.

5/5

Google

Absolutely delighted to work with Sienna while looking for our home in Wimbledon! Professional, attentive, and made the entire process smooth. She was always accessable for any questions, highly recommend! ⭐⭐⭐⭐⭐

İzlen · 26 October 2023

Agent replied · 25 October 2024

Dear Izlen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sienna. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

I have dealt with Jackson stoppsfor…

I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John

John · 21 October 2023

Agent replied · 23 October 2024

Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Very unorganised, poor standards in every department

Really disorganised at every level. Repeatedly chased by ourselves regarding the ongoing issues. Dealing with different people not knowing what there doing. Very unapologetic about there lack of coordination and conformation. Never use these again. Extremely let down and utterly disappointed at the service that Jackson-stops in Wimbledon branch provide.

HS · 22 October 2021

Agent replied · 23 October 2024

We are concerned to read your comments and unable to identify you on our database. Please do contact us directly with further details and we will look into this for you - asma.chughtai@jackson-stops.london. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Google

Me and my friends were looking for a house in Wimbledon, and Laura found us our perfect home! She was very professional, kind, responsive and ensured that the process was very easy and straight forward. It was a great experience working with Laura and would highly recommend working with her and Jackson-Stops. Thank you!

Poonam · 26 December 2020

Agent replied · 25 December 2024

Dear Poonam, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Jackson Stops was always very…

Jackson Stops was always very straightforward with us, and attentive to our needs.

KE · 23 September 2024

Agent replied · 23 October 2024

Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Amazing!

Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops

Nina · 20 August 2019

4/5

Trustpilot

Would recommend this agent for Lettings in Wimbledon

This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.

Wissam · 19 March 2023

Agent replied · 23 October 2024

Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.

5/5

Google

1st class service from Sienna at Jackson-Stops. She has gone above and beyond to help my partner and I with our move - very helpful and attentive. Would definitely recommend.

Ashton · 26 October 2023

Agent replied · 25 October 2024

Dear Ashton, Thank you for your kind comments regarding Sienna and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We rented a property with Jackson-Stops in Wimbledon recently. Harry helped us throughout the process. He was patient, prompt and easy to work with. Overall we had a good experience!

Sameeha · 26 October 2023

Agent replied · 25 October 2024

Dear Sameeha, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Jackson-Stops highly recommended

Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.

Sara · 3 March 2021

Agent replied · 23 October 2024

Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.

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