Trusted Agent profile · Merton

Andrews Morden reviews in Merton

4.8

★★★★★ Excellent

2,226 reviews across 2 platforms

84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA

Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,226 reviews on two platforms, including 221 Google reviews rated 4.6.

Google logo

4.6 / 5

221

Reviews on Google

This office

Trustpilot logo

2,005

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our agent

Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.

Dan · 18 September 2024

Agent replied · 23 October 2024

Thank you, Dan. We're thrilled to hear Holly made your first home-buying experience a pretty smooth one. Your recommendation means a lot to us. Enjoy your new home!

5/5

Trustpilot

From the time we called Brian Barnsby…

From the time we called Brian Barnsby at the Morden branch of Anderws to the day we exchanged, (still not completed yet) we knew that Brian was good at whatever he does. Throughout the process, Brian stayed professional, helpful, and understood the pressures that we were under. He was a pleasure to work with, and would definitely use him again. Thank you Brian

Dave · 30 July 2024

Agent replied · 23 October 2024

Thank you, Dave! We're thrilled to hear about your positive experience with Brian at our Morden branch. Your kind words mean a lot to us. We'll be sure to pass along your appreciation to Brian.

5/5

Google

Laila Von Trapp was very efficient, handled the whole process of letting our property from start to finish. It was a pleasure to work with someone who knew how to make the process easy. Jackie Blackwelll

Michael · 25 July 2025

Agent replied · 16 April 2026

Thank you, Jackie and Michael, for your wonderful feedback! We're thrilled to hear that Laila made the process seamless for you. Your satisfaction is our priority, and we appreciate your trust in Andrews Morden. Best wishes, Jake

5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

Agent replied · 23 October 2024

Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.

5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA · 8 October 2024

Agent replied · 23 October 2024

Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.

5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee · 14 February 2024

Agent replied · 23 October 2024

Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys

5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024

Agent replied · 23 October 2024

Thank you for your kind words about Hayley! We're thrilled she provided such excellent service and reassurance. Your recommendation means a lot to us.

5/5

Trustpilot

Caring and helpful team

I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏

Valentina · 6 August 2024

Agent replied · 23 October 2024

Thank you, Valentina! We're thrilled Tracey and the team could assist you and your partner in finding the perfect flat. Your kind words mean a lot to us!

5/5

Google

I want to use this opportunity to say thank you Andrew Property and Purchase. Especially Laila Von, Sarah and Olga who made it smooth for our move, We have settled properly and I will choose Andrew's property and purpose always. The whole …

Frank · 16 April 2025

Agent replied · 16 April 2026

Thank you, Frank, for your wonderful feedback! We're thrilled to hear about your positive experience with Laila, Sarah, and Olga. Your recommendation means a lot to us, and we're delighted to have been part of your smooth move. Best wishes, Jake

5/5

Trustpilot

Amazing support from the team

The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)

Gabriela · 12 July 2024

Agent replied · 23 October 2024

Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys

5/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Andrews bath. They were incredibly professional,and helpful throughout the entire process.we found the perfect home that meets all our needs. Highly recommended!

Pavankalyan · 28 September 2026

Agent replied · 10 October 2026

Dear Pavankalyan Yadav Janapati, Thank you for your wonderful review! We're thrilled to hear about your fantastic experience and that we could help you find the perfect home. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

Agent replied · 23 October 2024

Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!

5/5

Trustpilot

I had a great experience with Daniel…

I had a great experience with Daniel and Zi during the process of letting a property. They were both very prompt with responses and made sure to return calls when I left messages….as well as reassuring me when I was getting anxious. The team in Midsomer is very friendly and always ready to help….

Busi · 25 October 2024

Agent replied · 26 December 2024

Thank you, Busi! We're thrilled to hear about your positive experience with Daniel, Zi, and the Midsomer Norton team. Your kind words mean a lot to us. Best Wishes, Jake

5/5

Trustpilot

Rebecca Newbrook has been the best.

Rebecca Newbrook has been very patient as she managed various issues with the property and with diligence and care despite the length of time it has taken to try to resolve these issues.She has kept us informed of the progress during this time which has been so much appreciated.Thanks again, Rebecca.

MD · 3 December 2024

Agent replied · 26 December 2024

Thank you for your kind words, MD. We're delighted to hear that Rebecca's diligence and care made a positive impact. Your appreciation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Steve is a fantastic agent

I purchased a flat through Andrews, completing 25/10/2024. Steve was such a massive help throughout the whole process, reassuring me on various aspects I was unfamiliar with as a first time buyer and stepping in to keep the process moving whenever things slowed up. I would greatly recommend buying through the Andrews team!

Philip · 2 November 2024

Agent replied · 26 December 2024

Thank you, Philip. We're delighted to hear about your positive experience with Steve and our team. Your recommendation means a lot to us. Enjoy your new home!

5/5

Trustpilot

Monika Lami

I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.

Nadia · 30 September 2026

Agent replied · 10 October 2026

Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.

5/5

Trustpilot

Today I took a call from Shamiya

Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna

Johanna · 11 November 2024

Agent replied · 26 December 2024

Thank you, Johanna! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Google

What I honestly have to say about Laila is that she is a brilliant professional, who provided all the assistance, helping me to answer all my doubts, always very kind, it was a fantastic experience, I recommend Andrews Morden's work with my eyes closed and of course with the help of the great and incredible professional Laila.

Suzana · 23 August 2024

Agent replied · 22 October 2024

Thank you, Suzana! We're thrilled to hear about your fantastic experience with Laila. Your recommendation means a lot to us.

5/5

Google

Andrews of Morden and in particular Brian, who sold my property in record time (8 days), were a pleasure to work with. Communication with Brian kept us up to date at every stage and any questions we had were answered promptly. We wouldn't hesitate to use Andrews of Morden in the future. Many thanks John and Julia

Julia · 23 August 2024

Agent replied · 22 October 2024

Thank you, John and Julia. We're thrilled to hear about your positive experience with Brian and our team. Your feedback is really appreciated.

5/5

Trustpilot

Moving into my new home has been a…

Moving into my new home has been a fantastic experience from start to finish. From the moment I took over the tenancy, the entire process was seamless and stress-free. The team has been incredibly kind and supportive, consistently going above and beyond to ensure I settled in comfortably.

Kartik · 2 May 2026

Agent replied · 28 May 2026

Dear Catrin , Thank you for your wonderful review! We're thrilled to hear about your positive experience and satisfaction with our team. Your recommendation means a lot to us. We're here to ensure your stay remains enjoyable. Best wishes , Lisa

5/5

Trustpilot

Simply the best. Andrews have been representing my…

Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”

George · 5 July 2024

Agent replied · 23 October 2024

Hi George, great to see that Andrews have provided such a brilliant service to you. Especially Michelle, we know that she will really appreciate your feedback and certainly will enjoy the Tina Turner reference! Thanks again, Rhys

5/5

Trustpilot

Thank you Raluca

We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.

Emma · 21 August 2024

Agent replied · 23 October 2024

Thank you, Emma. It's great to hear about your positive experience with Patrick and Raluca. Your kind words mean a lot to us.

5/5

Trustpilot

Thank you Sophia, for your great work

Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.

Juliet · 20 May 2024

Agent replied · 23 October 2024

Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.

5/5

Trustpilot

Mark Anderson was fantastic

I will definitely recommend Mark Anderson at Southfield branch. He was fantastic and very helpful during the selling although was a very long process he was always there to support me and to answer to all my questions and doubts . Many thanks Mark for your hard work.

Célia · 13 December 2024

Agent replied · 26 December 2024

Thank you, Célia, for your kind words! We're thrilled to hear about your positive experience with Mark at our Southfield branch. Your recommendation means a lot to us. We'll be sure to pass along your appreciation to Mark. Best wishes , Lisa

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