Trusted Agent profile · Merton
★★★★★
2,227 reviews across 2 platforms
84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA
Part of Andrews, see every office.
Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,227 reviews on two platforms, including 221 Google reviews rated 4.6.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
5/5
GoogleHaving worked with Rebecca, I can honestly say the experience has been nothing short of phenomenal. She’s been polite, honest, professional and always accessible. This has allowed a productive positive environment. I can wholeheartedly say Rebecca’s professionalism is second to none! 🤩🫡 …
Hi Charlie, what a brilliant review. Thank you so much for sharing, we know that Rebecca will really appreciate seeing your kind feedback. Thanks again, Rhys
5/5
GoogleWorking with the Morden Branch of Andrews was a pleasure. Both Brian and Boyan went above and beyond to ensure the sale and completion of my late father’s house. They were professional, efficient, and courteous throughout the process. I highly recommend their services.
Hi Dean, we appreciate you taking the time to leave us a review. We know that Brian and Boyan will both really appreciate your kind feedack. Thanks for sharing, Rhys.
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
5/5
TrustpilotI had a good experience with Andrews…
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
5/5
TrustpilotPaul and Elliot were excellent and…
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
5/5
GoogleDelighted with the service I have received as a landlord. Property manager Rebecca Newbrook has been proactive, organised, efficient and all round excellent in assisting me to update our property between tenants. Highly recommended and thank you.
Thank you, Ruth! We're thrilled to hear about your positive experience with Rebecca. Your recommendation means a lot to us. Best wishes, Jake
1/5
TrustpilotI had the extreme misfortune to rent a…
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
5/5
TrustpilotRebecca Newbrook from Andrews Morden…
Rebecca Newbrook from Andrews Morden branch!!! New member of the team, but already proved herself that she is a very professional and motivated young lady who does the things right way. Big Thank you Rebecca for your help and support, dealing with you is a pure joy!!!!
Hi Arturs, what a fantastic review. Amazing to see that Rebecca has made such an impression on you already, we know she will really appreciate seeing your five star review and the wonderful feedback. Thanks, Rhys
5/5
GoogleRebecca has been so fantastic helping make a big decision about whether to rent or sell my property. I couldn’t have done it without her. She was always contactable and her knowledge is outstanding. Very professional and a credit to Andrews.
Hi, Thank you for taking the time to leave us a review and recommendation. It is fantastic to hear that Rebecca has provided you with such a excellent experience Thanks again , Lisa
5/5
GoogleI and my partner have a good experience with Andrews Morden, the customer service was pleasant and wonderful most especially Laila she is so supportive, their team was so good, thank you all.
Thank you, Olajide! We're thrilled to hear you and your partner had a great experience with us. Laila and the team appreciate your kind words. Best wishes , Lisa
5/5
GoogleI recently had a pleasure to have my relocation to a new flat to be coordinated by Andrew's Property management. The whole process was completed within 2 weeks from the day i viewed the property and the day that i had the keys in my hand. Considering the current red ocean market conditions, that tremedous how quick it was. I personally was dealing with Laila, who was extremely responsive and managed the deal in a very professional manner. Overall I am very p[leased with my new home and I give 5 stars to service and to Laila personally. Deffinitely reccommend the team to others)
Thank you, Vjaceslav! We're thrilled to hear about your positive experience with Laila and our team. Enjoy your new home! Best wishes, Jake
5/5
TrustpilotI highly recommend Andrews and the nice…
I highly recommend Andrews and the nice lady, Shamiya explained in detail and was friendly in today's viewing. They initially matched a property within our criteria and the details too were accurate as per the property advertisement. Thanks Shamiya and your team.
Hi Yasasvi, fantastic to see you had such a brilliant experience with Shamiya and the team. We wish you all the best with your property search. Thanks, Rhys
5/5
GoogleSarah Ford was an exceptional lettings consultant. She was professional, attentive and incredibly helpful throughout the entire process. Sarah makes finding the perfect property a breeze with her insightful advice. Highly recommend her services!
Thank you, Daniel. We're delighted to hear about your positive experience with Sarah. Your recommendation means a lot to us.
5/5
TrustpilotGreg Lines was incredibly helpful
Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!
Thanks for your review, Natasha. Glad that Greg was able to help you.
5/5
TrustpilotFantastic experience with the andrews…
Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.
Hi Ryan, thanks for the review. Great to hear you had a fantastic experience with us and we wish you all the best with your property search. Thanks, Rhys
5/5
TrustpilotThanks Shamiya Simpson
Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group
Thank you, Brijesh. It's great to hear about your positive experience with Shamiya. Your recommendation means a lot to us.
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