Trusted Agent profile · Merton
★★★★★
2,076 reviews across 2 platforms
5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE
Part of Andrews, see every office.
Andrews's office in Merton, at 5-7 Upper Green East, is rated 4.9 out of 5 across 2,076 reviews on two platforms, including 128 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
TrustpilotIt was a nice experience with Isabelle
It was a nice experience with Isabelle. Today's viewing was great.Thankyou
Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Thank you, Mandeep. We appreciate your feedback.
1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
5/5
GoogleI typically don't leave reviews unless I recieve impeccable service and that is exactly what I got!! I was really impressed by the levels of professionalism shown by the team as a whole, and the way they communicated with me was great. I was particularly impressed with a lady called Talia who was always polite, and answered all my enquiries with such patience. She made what is usually a stressful process very seamless!! Well done to the team at Andrews!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAndrews comes highly recommended. Talía helped me with my lettings enquiry. She was really attentive and extremely efficient, directing me to the right place. She was an absolute pleasure to deal with. Everything from there on in was equally conducted with ease, saving me a lot of time. I will definitely be back when we put our house on the market. It’s often difficult to find a good estate agent, but Talía at Andrews was an absolute gem. Thank you to all at Andrews. You really made life easier.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy husband and I can not thank the team at Andrews Mitcham enough for making a very stressful time in our lives go as smoothly as possible. From our very first dealings with the team when Arif came to value our property to the last day when we completed on both our sale and purchase they have all been amazing. No question was to small or silly and they done all they could to keep everything moving along so we met our deadline. I can not praise and recommend the team enough. Thank you so much for all you hard work!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAfter previously being let-down by another estate agency in the area, I was delighted with my experience. Marcus, Arif and Egypt provided us with exceptional services always going above and beyond. They were always willing to provide us with an update and keep us informed in regards to the status of our sale. They do not over-promise. They were honest, transparent and realistic from start to finish. A big thank you to all the staff at this particular branch. I definitely recommend their services!
5/5
GoogleI’m not really one to leave reviews... But felt it was only fair to publicly acknowledge the team at Andrews. The team went above and beyond at every stage of the process with me and their level of professionalism, care and communication was second to none. I want to give a special acknowledgment to both Marcus and Talia who were both an absolute pleasure to deal with in the sale of my property. I have no hesitation to work with them again in the future. Thank you very much Andrews!PositiveResponsiveness, Professionalism
5/5
TrustpilotExcellent work from Sumita & team,Kingsbury
Sumita and team in Kingsbury were excellent. Helpful and knowledgeable at all times. Would definitely recommend them for letting.
5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
