Trusted Agent profile · Merton

Andrews Mitcham reviews in Merton

4.9

★★★★★ Excellent

2,076 reviews across 2 platforms

5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE

Part of Andrews, see every office.

Andrews's office in Merton, at 5-7 Upper Green East, is rated 4.9 out of 5 across 2,076 reviews on two platforms, including 128 Google reviews rated 4.8.

Google logo

4.8 / 5

128

Reviews on Google

This office

Trustpilot logo

1,948

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.

What do you need help with?

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrew’s have dealt with a property sale

Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.

Paul · 21 June 2024

Agent replied · 28 October 2024

Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.

5/5

Trustpilot

Good communication

I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.

K · 28 March 2023

5/5

Trustpilot

Great attitude and knowledge from all…

Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.

Amy · 22 May 2023

5/5

Trustpilot

Selling my house through Andrews was…

Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.

Paula · 15 June 2023

5/5

Trustpilot

V happy with my property mgmt

Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!

TK85 · 8 March 2024

Agent replied · 28 October 2024

Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys

5/5

Trustpilot

Communication is Key

Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.

Ian · 16 September 2024

Agent replied · 28 October 2024

Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!

5/5

Trustpilot

Emma from the Bear Flat branch

Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.

Alice · 21 February 2023

5/5

Trustpilot

Easy to get hold of, keep you updated!

Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!

Joe · 4 October 2023

Agent replied · 28 October 2024

Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys

5/5

Trustpilot

Shamiya at the downend hub was very…

Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.

Ricky · 16 August 2024

Agent replied · 28 October 2024

Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.

5/5

Trustpilot

Smooth experience

Easy to talk to, answered the queries I had quickly and was a nice smooth experience setting up a date for a house viewing as well as submitting an offer form.

Consumer · 16 September 2024

Agent replied · 28 October 2024

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with us. If you need any further assistance, feel free to reach out.

5/5

Google

I had my property viewing with Saf. He showed me around the place and was extremely helpful. He was willing to answer all questions I had and was very friendly and approachable and gave me great professional advice on housing. I really appreciate his help and would recommend him to anyone in the area looking for properties as it can be very daunting to trust new people as i have had advisers who are rude but saf genuinely wanted to help me to find something that I am happy with

A · 11 October 2023

5/5

Trustpilot

Bex and Charmaine are always a pleasure…

Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.

Phil · 24 April 2024

Agent replied · 28 October 2024

Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys

5/5

Trustpilot

Good support from Nancy Henley

Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.

Ils2000 · 28 September 2024

Agent replied · 28 October 2024

Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.

5/5

Trustpilot

Nancy was a great help

Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group

Ohara · 19 June 2023

5/5

Trustpilot

Sammi review

We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further

ALEXANDRU · 5 August 2024

Agent replied · 28 October 2024

Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.

5/5

Trustpilot

Excellent service

Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.

Lucy · 24 October 2023

Agent replied · 28 October 2024

Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.

5/5

Trustpilot

Steven & Matt delt with the sale of my…

Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way

John · 21 February 2023

5/5

Trustpilot

A great help in a difficult sales market.

I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!

Cathy · 22 April 2024

Agent replied · 28 October 2024

Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.

5/5

Trustpilot

Really great and fast service

Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.

Umer · 20 February 2024

Agent replied · 28 October 2024

Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.

5/5

Trustpilot

Efficient and helpful service from the Bear Flat office

We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.

Mark · 23 August 2024

Agent replied · 28 October 2024

Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!

5/5

Trustpilot

Grateful is an understatement

Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.

Karl · 11 December 2023

Agent replied · 28 October 2024

Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.

5/5

Trustpilot

Highly Recommend

We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.

Chris · 8 March 2023

5/5

Trustpilot

Shannon guided us through our sale…

Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.

Hannah · 1 August 2024

Agent replied · 28 October 2024

Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.

5/5

Trustpilot

Thank you

Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.

NIKHITHA · 4 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviewsLeave Andrews a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent