Trusted Agent profile · Merton

Andrews Mitcham reviews in Merton

4.9

★★★★★ Excellent

2,076 reviews across 2 platforms

5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE

Part of Andrews, see every office.

Andrews's office in Merton, at 5-7 Upper Green East, is rated 4.9 out of 5 across 2,076 reviews on two platforms, including 128 Google reviews rated 4.8.

Google logo

4.8 / 5

128

Reviews on Google

This office

Trustpilot logo

1,948

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.

Caroline · 28 March 2023

5/5

Trustpilot

Lovely experience so far

Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon

Cristie · 21 July 2023

5/5

Trustpilot

Tracy has a professional manner how she…

Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend

Mr · 22 April 2024

Agent replied · 28 October 2024

Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys

5/5

Trustpilot

I would highly recommend Andrews estate…

I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.

Charlie · 12 March 2024

Agent replied · 28 October 2024

Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys

5/5

Trustpilot

Great experience

Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall

Nicky · 17 February 2023

5/5

Trustpilot

Nancy Henley

It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan

Sam · 9 May 2022

5/5

Trustpilot

Helpful and friendly team

Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison​​​​ who has been very knowledgeable, fast polite and super friendly.

Samir · 8 December 2023

1/5

Trustpilot

Wasting my time …

I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.

Natasha · 21 October 2024

Agent replied · 28 October 2024

Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.

5/5

Trustpilot

Gregory Rogerson is proactive, responsive and efficient.

We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.

Customer · 22 July 2023

5/5

Trustpilot

I had a viewing for a property today on…

I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience

Kevin · 9 August 2022

5/5

Trustpilot

Highly recommended

Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!

Anne · 16 March 2023

5/5

Trustpilot

Excellent Customer service from Andrews Property Group

I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.

Stuart · 12 June 2024

Agent replied · 28 October 2024

Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys

5/5

Trustpilot

I have at last secured a dwelling which…completely suits my needs

I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.

Robert · 3 February 2023

5/5

Trustpilot

Ongoing great service

Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues

Martin · 21 September 2023

Agent replied · 28 October 2024

Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.

5/5

Trustpilot

We were treated by Shoneil who is a…

We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.

Tatiana · 4 April 2023

5/5

Google

Recommend Andrews in Mitcham, they sold our property twice after the first buyers pulled out. Great team, Arif was always on hand, went above and beyond and was a pleasure to work with. Selling a property is never smooth sailing but it was a lot smoother with Arif and Talia involved. Huge thanks to both.

Paul · 24 October 2021

5/5

Trustpilot

Sales consultant Keli Viana

Sales consultant, Keli Viana was amazing throughout the process, very helpful and on top of everything.

Mirza · 26 October 2024

5/5

Trustpilot

Very happy with shamiya it’s the second…

Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!

Mihaela · 20 August 2024

Agent replied · 28 October 2024

Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.

5/5

Trustpilot

Andrews Raigate team have been amazing…

Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney

Courtney · 26 August 2023

5/5

Trustpilot

Buying my first home with Andrews

Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service

Ash · 31 October 2023

Agent replied · 28 October 2024

Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.

5/5

Trustpilot

Very professional company with quality …

Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.

Florina · 24 August 2024

Agent replied · 28 October 2024

Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!

5/5

Trustpilot

Had two fantastic viewings today by…

Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend

Keith · 9 December 2023

Agent replied · 28 October 2024

Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.

5/5

Trustpilot

Very impressed with our Property …

Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.

Maria · 1 August 2024

Agent replied · 28 October 2024

Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.

5/5

Google

Very grateful to Talia for helping to find and complete on my first ever property. She was lovely

Zoe · 17 April 2025

Agent replied · 23 October 2024

Thank you, Zoe! We're thrilled Talia could help make your first property purchase a great experience. Congratulations on your new home!

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