Trusted Agent profile · Merseyside

Ashtons Estate Agency Merseyside reviews

4.7

★★★★★ Excellent

197 reviews across 2 platforms

60 High Street, Newton-Le-Willows, Merseyside, WA12 9SH

Ashtons Estate Agency's office in Merseyside, at 60 High Street, is rated 4.7 out of 5 across 197 reviews on two platforms, including 174 Google reviews rated 4.9.

Google logo

4.9 / 5

174

Reviews on Google

This office

Trustpilot logo

23

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merseyside office, from every platform, shown as written. First names only.

5/5

Google

Ashton's and in particular Lyndsay were responsive throughout the whole buying process. I appreciated this and recommend them to other buyers/sellers.

Ronnie · 13 June 2023

5/5

Google

Highly recommend, selling my dad’s home was made far easier as Simon and Lindsay are so helpful. Keeping me posted throughout the sale with any information I needed and also helped liaise with solicitors.

Joanne · 15 March 2025

5/5

Google

Bought a house through Ashtons Newton and Simon and Lindsay were always very pleasant to talk to and helpful.

Tom · 13 June 2023

5/5

Google

Excellent from Lyndsey and Simon I would not hesitate to recommend them and would most definitely use them again.

Claire · 16 August 2025

5/5

Google

Simon and Lindsay have been fantastic through the whole process, from arranging viewing and keeping us updated with the progress of the sale. It was nice to finally meet them when we collected our keys, very lovely people. Thanks again xx

Elizabeth · 5 November 2024

5/5

Google

I chose Ashtons to sell my mother's house in Newton and didn't regret it. Simon and Bethann in the Newton office were professional and personable and were happy to undertake little tasks for me which was very helpful as I live 200 miles away. I have a very low tolerance of inefficiency so what I especially liked was that I never had to chase them up if I'd asked them to do something or to call me back - they always did what I asked and came back to me. I received a cash offer at the asking price on the day the property went on sale and, after discussing the options with Simon, decided to accept it. Can't ask for more than that!PositiveResponsiveness, Professionalism

Stephen · 30 August 2021

5/5

Google

I cannot fault the service I've received from Ashtons. Really professional service, attentive and kept me up-to-date throughout the sales process. They gave me lots of advice, help and support, checked-in with me on a regular basis to provide updates and to exchange information. The photographs and house information looked great on the website. I would highly recommend them.

Neil · 16 October 2023

5/5

Google

Lindsay took care of us during our recent house purchase. We are very satisfied with the service provided.

Jordan · 16 July 2025

5/5

Trustpilot

I had a great experience with Ashtons…

I had a great experience with Ashtons when selling and buying a property through them. Always on hand with any questions I had during the process. Couldn’t ask for a better experience with a company.

Natalie · 10 December 2024

5/5

Google

Stacey and Simon were amazing! Always have been, very informed advice! These guys are knowledgable and friendly and were incredible value for money. I'd never go anywhere else, you'd be mad not to chat to these guys

James · 14 June 2019

5/5

Google

We have been extremely impressed with Ashtons, in particular Stacey with most recent transactions. We have always felt fully informed and very supported throughout with selling, buying and letting. We would fully recommend this team to anyone!

Sally · 14 June 2019

2/5

Trustpilot

Very poor service

Very poor service, no one can ever answer the phone , therefore anyone wanting to view can not get through.

MANFREDI · 23 May 2025

1/5

Trustpilot

Absolutely liars,booked to see a house(…

Absolutely liars,booked to see a house( to buy it),took off from work Friday,waited at house 10 minute and called them saying booking was cancelled and they tried to call me ,they emailed me to tell me,looked into my emails and phone calls ,nothing!liars,liars ,liars !

Marius · 19 April 2024

5/5

Google

Fabulous friendly and helpful service Lindsay is a star

Helen · 13 June 2023

5/5

Google

Amazing service. Anyone on the team I spoke to made sure I was dealt with immediately. Any problems Myself and my girlfriend had, were dealt with. The whole team made me and my girlfriend feel at ease the whole process by Constantly checking up with phone calls and making sure we were updated thoroughly. Would highly recommend.

Luke · 13 June 2023

5/5

Google

Ashtons have been great right the way through our process of buying our first home. They were very informative about several properties we viewed, and kept us in the loop throughout on the house we went on to purchase. We would be happy to use them in the future and would highly recommend them to anyone else!

Steven · 13 June 2023

5/5

Google

Really great service throughout, we were relocating to the area and they provided great local advice. In addition, on moving day, we were delayed due to traffic issues and they offered to meet us after closing time if necessary for the key collection. Really impressed and would use again if necessary in future.

Charlie · 16 September 2023

1/5

Trustpilot

One star given and if there was no…

One star given and if there was no stars I would have given that. I put in an offer for a house on Saturday which was accepted (letter from them confirming acceptance) and on Monday another offer was put in by someone else and then I got a email telling me someone else had put an offer in last minute. Totally shameful and un professional.

Laura · 18 August 2022

5/5

Google

Exceptional! The process of selling my house was made incredibly easy thanks to great communication every step of the way. Their genuine approach made all the difference.

Heather · 5 December 2024

5/5

Google

Stacey and Simon made my move run smoothly and kept me updated on a regular basis. I would definitely recommend Ashton’s (Newton-le-Willows) thank you for all of your support!

Nichola · 14 June 2019

5/5

Google

Very happy with the service provided by Ashton’s. It was a long process and it was made it easier by the helpful service provided by Simon and Lindsay. Thank you both.

Leigh · 24 September 2024

5/5

Google

Fabulous friendly service from Lindsay & Simon. Kept upto date with all aspects of buying the property. Fully recommend this estate agent. Made the experience less of an ordeal

Lorraine · 17 October 2024

5/5

Google

Absolutely fantastic service received from Ashtons in Newton from beginning to end. They have been extremely professional & I was constantly kept up to date throughout the whole process. I would certainly recommend Ashtons as the number one agent in Newton.

Tracey · 15 December 2023

1/5

Trustpilot

Unprofessional estate agency in town

Unprofessional estate agency in town. they did let me down after the offer was accepted and the process of mortgage/exchange of contract was in place, given a stupid reason as the vendor can't wait long, if the processing timescale in place there is nothing anyone can do...

Everything · 17 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashtons Estate Agency's Google reviews

Questions about Ashtons Estate Agency Merseyside

How many reviews does Ashtons Estate Agency Merseyside have?

Ashtons Estate Agency's Merseyside office has 197 reviews across two platforms: 174 on Google, 23 on Trustpilot (across the whole business).

What is Ashtons Estate Agency Merseyside's rating?

Ashtons Estate Agency Merseyside is rated 4.7 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 174 reviews.

Where is Ashtons Estate Agency's Merseyside office?

Ashtons Estate Agency Merseyside, 60 High Street, Newton-Le-Willows, Merseyside, WA12 9SH.

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