Trusted Agent profile · Merseyside
★★★★★
197 reviews across 2 platforms
60 High Street, Newton-Le-Willows, Merseyside, WA12 9SH
Ashtons Estate Agency's office in Merseyside, at 60 High Street, is rated 4.7 out of 5 across 197 reviews on two platforms, including 174 Google reviews rated 4.9.
Every review we hold for the Merseyside office, from every platform, shown as written. First names only.
5/5
GoogleI've dealt with several estate agents while trying to purchase a property in the past year, and my experience with Ashtons was by far the best. Lindsay kept me up to date on the process, was always very friendly and very fast at getting back to me with any queries. Fantastic service, would use again
5/5
GoogleBuying and selling with Lindsay and Simon has been a breeze always helping when needed and on the ball making what should be a stressful time a breeze 100% would not buy or sell with anyone else other than these guys!!!
5/5
GoogleAshtons Agent Ms Lindsay Adam is the best-in-class with her working attitude. She was very helpful and always provided professional advice with the progress of our purchase of the property. We must give her a high appraise and no doubt to recommend Lindsay to everyone to be the best agent as we met ! We wished Lindsay will be very successful on her business !
5/5
GoogleWe asked Ashtons to sell our house in a short time frame… and they did! Shep and Lindsey were easy to work and communicate with and made it a hassle free experience for us!
5/5
GoogleThe team at Ashtons couldn't have been more helpful. The sale was not straightforward but Simon and Lesley were there every step of the way, guiding me through the process. I can't recommend them highly enough!
5/5
GoogleLindsay and her team were absolutely incredible throughout our home-buying journey. They expedited every step, promptly responding to our emails and calls within minutes. From the initial viewing process until after receiving the keys, they provided unwavering support. We are immensely grateful that, during this nerve-wracking time as first-time buyers, we had their invaluable assistance. Thanks again for everything!
5/5
GoogleEngaged with Simon and the team in selling my house, and his approach and enthusiasm for his job was very apparent.....he then linked our sale to what we were looking for in the same area....had regular updates and certainly felt like he was doing his upmost to find something that ticked our long wish list.....he was then instrumental in securing our new house which ticked all the boxes and have been living in for nearly 6 months....would certainly recommend and use again...if we were ever to move!PositiveResponsiveness, Professionalism
5/5
GoogleI chose to use Ashtons for my house sale after reaching out to a few different agents in the area and having little to no response, except from Simon. Simon was due to finish for the day in 5 minutes when I first called, but he stayed on late talking to me to help me understand everything that was required. I had already moved 200 miles away from Newton-le-Willows, but Simon and Bethann made the process of selling so simple and easy. The house was listed for sale and I had accepted an offer within a week at full asking price. Unfortunately the first sale fell through due to the buyers circumstance changing, but they re-marketed for me, and got another 3 offers within 6 days, again at full price. They were always providing updates, helped with the arrangement of my HTB survey, and went above and beyond to progress my sale through to completion. The first time I ended up meeting them was to hand over the keys for the new owner. 10/10 recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent experience purchasing with Ashtons Estate Agency - clear, efficient and honest communication throughout. The estate agent conducting the initial viewing was ready at the property and had answers to all of our questions. Special shoutout to Linsday Adams who has been extremely supportive and consistently chased relevant parties to ensure the process kept moving along. Couldn't recommend enough :)
5/5
GoogleUsed Ashtons to sell our 4-bed detached property in Newton in 2017/18. I got quotes from 4 estate agents and Simon's was the only one which didn't feel like a sales pitch. Admittedly I was a little disappointed with their service whilst the property was initially on the market (which Simon was aware of and apologised for) but they 110% made up for it with their after-sales service. Our sale was a bit of a nightmare (massive chain fell through and then the second sale brought up legal issues from the purchase 3 years prior that we were unaware of) but Simon (and Stacey) were there throughout - managing the chain, chasing up the legal parties, calming our buyers when yet another issue delayed the completion, consistently making sure I had all the information... They genuinely earned every penny (and more) and were the one company in the whole process that I would actually use again and recommend to others.
5/5
GoogleThere are certain things that you’re looking for when you appoint an Estate Agents. Local knowledge, realistic pricing, value for money, and a professional approach may be at the top of your list but ultimately, qualities like, positivity and empathy as well as the ability to offer calm reassurance, particularly if your sale is protracted and frustrating may well become far more important. Fortunately Lindsay and Simon possess all these qualities in abundance. I cannot recommend them highly enough. Thank you.
5/5
GoogleWe can't thank Ashtons Estate Agency enough for the service they provided when selling our home. They are 'really on the ball', down to earth yet professional. Special thanks to Lindsay. We would definitely recommend them.
5/5
GoogleI recently bought a house through Ashton's in Newton and I would definitely recommend them. I dealt with Amy, she was friendly and supportive, nothing was too much trouble with her and she always responded quickly to my emails or calls. I had to contact her when we had problems with our solicitors, she was very experienced and explained things to us. Thank you Amy and Ashtons for helping us find our dream home :)
5/5
GoogleLindsay and Simon have been fantastic throughout our house purchase. They’ve been consistently friendly, approachable, and incredibly responsive at every stage. Their support has genuinely made the whole process a pleasure. Highly recommended!
5/5
GoogleSold my house through Ashtons in November 2021. Despite some frustrations with the Buyer's legal progress, Bethann and Simon were very professional and ensured the transaction was completed to the satisfaction of both parties. They kept me regularly updated with progress and carried out all actions as promised. I would highly recommend.
5/5
GoogleGreat to deal with Simon and Lindsay at Ashtons on a property sale. Very good advice on valuation and dealing with offers. Would not hesitate to use them again.
5/5
GoogleAshtons Newton le Willows. I can’t praise them enough. Simon Lyndsay and Bethann went above and beyond. Nothing was to much trouble. Would definitely recommend them to anyone who is thinking of selling or buying to call in and speak with them first. Thank you Simon, Lyndsay and Bethann.
5/5
GoogleSimon and Lindsay at Ashtons have been amazing from start to finish with the sale of our home, always friendly, professional and approachable with any questions we had and always available to contact. We would 100% recommend them when selling your home
5/5
GoogleIt was such a great experience with Ashtons! From the first house viewing they were very helpful with everything - arranging a meeting with a mortgage advisor (also working at the agency), liaising with solicitors, helping with the home survey. The agency was completely fine with me choosing an independent mortgage broker, which a different agency didn't agree to. The contact was great throughout, and I was informed about every single step and got replies to all queries super quickly. I'm picking up my keys next Friday. I can wholeheartedly recommend Ashtons if you're looking to buy a house and need assistance. As a first time buyer who didn't have a clue what to do or expect, I felt that the process was so much easier thanks to all the help and advice I got from them. 😊
5/5
GoogleFirst class service from beginning to end from Simon and Lindsay, we purchased a property and they were there to help with anything we asked. A Massive thanks to Lindsay for pulling out the stops to get us over the line.
5/5
GoogleSimon and Lindsay at Ashtons of Newton le Willows branch were very polite, helpful and caring . They went out of their way to make sure that we got the best deal for the house and kept in constant touch during the stages of the sale. It wasn't an easy ride for any of us but they never gave up hope and eventually they achieved success. We are eternally grateful to both of them.
5/5
GoogleGreat interaction and support during the process. Accurate and quick communication to all queries :) overall a very pleasant experience.
1/5
TrustpilotRacist agent
The agent that showed us around the property was incredibly intrusive and judgemental I would even say racist. It felt like we were being interrogated by the agent for wanting to relocate. The agent asked too many intrusive questions and actually had the cheek to ask if me and my partner were together a few times. My partner is from overseas. Thank you for letting us see the narrow minded folk of York prior to making a big mistake.
5/5
GoogleWe have had a long, complicated house sale, but throughout the whole process Lindsay was patient, considerate and understanding of the stresses and looked after us the whole way along. So grateful for the really great service to get through a very stressful time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ashtons Estate Agency's Merseyside office has 197 reviews across two platforms: 174 on Google, 23 on Trustpilot (across the whole business).
Ashtons Estate Agency Merseyside is rated 4.7 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 174 reviews.
Ashtons Estate Agency Merseyside, 60 High Street, Newton-Le-Willows, Merseyside, WA12 9SH.
