Trusted Agent profile

Kingstons Melksham reviews

4.8

★★★★★ Excellent

199 reviews across 2 platforms

11 High Street, Melksham, SN12 6JR

Kingstons's Melksham office at 11 High Street is rated 4.8 out of 5 across 199 reviews on two platforms, including 191 Google reviews rated 4.8.

Google logo

4.8 / 5

191

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Melksham office, from every platform, shown as written. First names only.

5/5

Google

Kingstons are by far the best Estate Agents in Melksham! They were absolutely brilliant! I would strongly recommend them for selling your property. In particular, I would like to thank Tamzin, for keeping me totally up-to-date the whole way through, Callum for selling my property in the first place and also Joe for his absolute charm and his courteousness whilst taking the photos. I have used Kingstons three times to sell properties and i would not now go with anyone else!

Mary · 25 August 2023

5/5

Google

This review is a special mention to Charlotte who was brilliant from the day we first viewed to the day of completion on our purchase. Charlotte was informative, friendly and professional throughout. She's an asset to Kingston's - highly recommend!

Naomi · 8 April 2025

5/5

Google

Kingston's are very helpful and friendly team. When I purchased my first house with them 4 years ago they answered my questions as quickly as humanly possible, pushed solicitors and the seller when required (even hand delivering a document to be signed to speed things up), being a first time buyer I was not sure what the process was, Kingston's walked me through it from the first viewing, answering all my questions along the way with prompt reply's (phone calls were also frequent) all the way to the key hand over. I have recently sold the property and Kingston's provide the same quality of service. I dealt with a few people in both instances and they were all very helpful. Highly recommended.

Simon · 26 March 2024

Agent replied · 24 August 2024

Thank you Simon for the review, much appreciated and thank you for choosing us to assist you with the sale.

5/5

Google

Joe and Callum and the team worked very hard to achieve viewings. Despite a difficult market their efforts produced a sale and they always kept us up to date with progress. Very happy to recommend.

Peter · 28 December 2023

Agent replied · 24 August 2024

Hi, thank you for choosing Kingstons to assist you selling. Its much appreciated.

5/5

Google

I needed an official valuation and to know what my house was worth as is and if any works would improve the sales price , what would be overspend and what would be quite easy to increase price . I called Kingstons on tuesday and on thursday morning Joe arrived . I have to say i was incredibly impressed ! he was very friendly , professional and nothing was too much bother , questions i thought may be silly were treated with upmost importance and with respect and good advice . he inspected the house thoroughly and was in no rush to get the meeting over with until we were both happy everything was discussed . he said he would get the letter to me and it was emailed before they closed that day ! having good local knowledge and knowing what he was talking about , when the time is right i will be instructing kingston’s for certain . great work Joe thanks very much .

Ben · 26 February 2024

Agent replied · 22 October 2024

Ben, glad we could assist. Regards Kingstons

5/5

Google

Bought through this Office in December and they couldn't have been more accommodating. The purchase was managed by Callum, who was one of the most influential people in our house move. An absolute master of translating things into the right language for the individual, smoothing the waters and knowing how to get things tangibly progressing. I'd put off moving house for a couple of years based on a bad experience previously; but this (despite its stresses) was made much, much easier by the high level of competence from Callum and the rest of the team.

James · 26 February 2024

Agent replied · 24 August 2024

Thank you for the great review James. Hope you enjoy the new home!

5/5

Google

Kingstons have been brilliant from day one. Day one was nearly 14 months ago! This is no fault of Kingstons, this is the market we are currently in. During the 14 months, of which I probably wasn't the easiest client, they stuck by me with updates, advice and moral support. Although I hope to never move again...! If I do, Kingstons are the only estate agents I will use. Thank you Joe, Tamzin, Callum and the rest of your team.

Ryan · 11 December 2022

5/5

Google

Tamzin, Callum and Joe, what a team we worked with :) There were 6 properties in the chain which is more than average but it also came with more than average number of problems to sort further up the chain !!! but sort it they did ! They were all so efficient, always kept us informed and up to date. When things got stressful they helped us through it and our sale and purchase were successful. We would definitely recommend them if you want an efficient, reliable, professional and approachable Estate Agent. Thank you all

Dilys · 25 August 2022

5/5

Google

I can recommend Kingstons 100% if you are looking for an estate agent to sell your property. We found a property in Melksham that we fell in love with and Joe arranged for us to see it almost immediately. Our house wasn't yet on the market, but we quickly sorted this out and sold within 2 days with Callum's support. Unfortunately, we had some complications along the way as the chain was so long, which led to the sale falling through (due to another estate agent). However, thanks to the professionalism of Tamzin and the team, our property was relisted and again sold within a couple of days. The 'Mio' app allowed us to stay in constant communication with the Kingstons team if we had any queries or concerns and we had a great, friendly relationship throughout the whole process (even a few giggles about some things too!) Thanks Kingstons for your top-class services. We're hoping that this will be our forever home, but if we do ever need to move we will most certainly come back to you!

Laura · 25 August 2022

5/5

Google

The whole team at Kingstons, Melksham were extremely supportive, professional, forward thinking and utterly on the ball in respect of chasing solicitors and ensuring that the whole process remained on track at all times. Unfortunately the first sale was lost very close to exchange but we all got our 'eye back on the ball' and a second sale was secured but lost due to the chain but a further sale was secured very promptly. This sale proceeded well (despite insufficient support from my solicitors) and we managed to agree completion and the process went through on time as agreed. Thank you all so very much but a special mention must go to Joe, Manager for his professionalism, kindness and understanding on the initial visit and the second visit to do the video of the property (pandemic times) as my elderly father was suffering Alzheimer's and did not like anyone in the property but welcomed Joe who undertook the process promptly and efficiently. Best wishes to you all at Kingstons, Melksham :)PositiveResponsiveness, Quality, Professionalism, Value

Tracy · 25 August 2022

5/5

Google

We needed to sell a house in Whitley following the death of a family member. We obtained valuations from 3 local agents and for a variety of reasons we opted for Kingstons (first impressions are everything!). We are pleased to say that we definitely made the right choice. Kingstons produced marketing materials with including a video tour of the property and within a couple of days we had 11 offers! Joe, Callum and Tamzin were extremely proactive throughout the whole sale process liaising with us, the buyers, solicitors and others in order to help us reach a timely sale completion. We found they were always available when needed and always friendly and helpful to all parties. We honestly couldn’t fault Kingstons and would definitely recommend them for anyone wishing to sell in or near Melksham.PositiveResponsiveness, Quality, Professionalism

Nicky · 25 August 2022

5/5

Facebook

I can recommend Kingstons 100% if you are looking for an estate agent to sell your property. We found a property in Melksham that we fell in love with and Joe arranged for us to see it almost immediately. Our house wasn't yet on the market, but we quickly sorted this out and sold within 2 days with Callum's support. Unfortunately, we had some complications along the way as the chain was so long, which led to the sale falling through (due to another estate agent). However, thanks to the professionalism of Tamzin and the team, our property was relisted and again sold within a couple of days. The 'Mio' app allowed us to stay in constant communication with the Kingstons team if we had any queries or concerns and we had a great, friendly relationship throughout the whole process (even a few giggles about some things too!) Thanks Kingstons for your top-class services. We're hoping that this will be our forever home, but if we do ever need to move we will most certainly come back to you!

Laura · 15 July 2022

5/5

Google

Charlotte was amazing, really approachable and friendly. Helped me with all my questions and always quick to respond!! Thanks so much for helping us buy our first home ❤️❤️❤️😃 …

Tessa · 16 April 2025

5/5

Google

Callum was an absolute star and the whole process was smooth and we were kept up to date throughout. Highly recommend 👌🏻 …

Naomi · 26 February 2024

Agent replied · 24 August 2024

Hi Naomi, thank you for the glowing review, hope you enjoy your new home! Kingstons

5/5

Google

Kingstons were very professional who always kept us well informed to make our move as smooth as possible. Absolutely faultless and a pleasure to work with. We would not hesitate to recommend kingstons estate agents to anybody wishing to buy a house from them as their sales team are always friendly and cooperative. Very happy customers Andy & tanya

Andrew · 22 September 2024

Agent replied · 22 October 2024

Hi, thank you for the feedback, hope your enjoying your lovely new home! Regards team at Kingstons.

5/5

Google

Could not rate highly enough! Communication was excellent throughout, Tamzin went above and beyond to help get the process completed. We've had other estate agents and solicitors in the chain that just don't get back to you or give the full picture of where we were at in the process. The Kingstons team really have been a great support and would not hesitate to recommend them to anyone. Thank you so much! :)

Chris · 25 August 2022

5/5

Google

Kingston’s were really helpful, communication was great and someone always got back to me quickly. Viewings were arranged according to our needs and feedback we always got a phone call about feedback. I particularly liked the app that they use as it meant we could see how our sale was progressing and I could message quickly rather than email and I didn’t feel like I was chasing. We would use them again.PositiveResponsiveness, Professionalism

Rebecca · 25 August 2022

5/5

Google

Alistair and Sarah from Kingstons Melksham have been absolutely fantastic in helping us secure a rental property in a very short period of time. They went the extra mile to make this happen, ensuring references were obtained and all checks carried out with speed and efficiency. Alistair ensured we understood all the processes and made himself available throughout what was quite a stressful time. Nothing was too much trouble! We are so pleased with our rental, it is of such a high standard, just like Alistair and his team. Would highly recommend!

Katherine · 25 August 2021

5/5

Google

What a superb renting experience we've just had with Kingstons. I thought I knew what to expect from an agent, (having previously worked in lettings for over a decade), but I was delighted to find that Kingstons' staff were patient, helpful and, above all, friendly. All communication and documentation was executed professionally and punctually. Despite the limitations of Covid, we had a really easy transition into our new home. Many thanks to Sarah, Andrea and Alistair. KKPositiveResponsiveness, Quality, Professionalism, Value

Kezzia · 25 August 2021

5/5

Google

The whole Kingston's team, were very helpful from the get go. Joe was very knowledgeable, and discussed all our options when selling our house. Once listed Joe and Callum were quick to get potential buyers through the door, selling our house in quick succession. Not only that but Lee the owner, took us through the financial aspect of buying our next property - he was upfront and did alot of work in the background for us before we made the decision to put our house on the market. In all, I would highly recommend this estate agents. Friendly, approachable and knowledgeable team.

Sam · 25 August 2021

5/5

Google

Simply the best! Thoroughly professional and a trailblazer in using technology to showcase the property on sale while at the same time so personal and caring, always accessible and quite literally going the extra mile in a protracted process and complex chain. We consider the team friends now and can’t wait to be welcoming them to our housewarming party once we’re sorted and the weather turns nice.thank you so, so much!

Aksana · 27 January 2024

Agent replied · 24 August 2024

Thank you for the glowing review. Really appreciate you choosing us to assist you with selling your property and guiding you through the purchase transaction. We look forward to the house warming :-)

5/5

Google

Charlotte was great throughout the whole process, especially on move day when things didn't quite go to plan and she helped find emergency storage and a bed for the night very last minute!

Erica · 26 December 2024

5/5

Google

We are almost near completion, and so far, Kingston’s Melksham have been fantastic. I was able to bring people over for quotes of work to be carried out to the property which is very helpful to help me plan ahead before I get the keys. Callum is the only person I have met from the team so far and he's been nothing but helpful and catering for our needs, I’m sure I have annoyed him with the constant calls lol, but he's been there every time we need him! We will use you again 100% in the future thanks for all your help so far 😊

Naseem · 25 August 2020

5/5

Google

Highly recommend Kingstons Estate Agents, Melksham. As a buyer, they were very good at keeping me updated with the transaction and speeding up the process of the sale, which made everything so much easier. I haven’t experienced such great customer service from an estate agent before. Callum and Tamzin were fantastic as well. Thank you.

Peter · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kingstons's Google reviews

Questions about Kingstons Melksham

How many reviews does Kingstons Melksham have?

Kingstons's Melksham office has 199 reviews across two platforms: 191 on Google, 8 on Facebook.

What is Kingstons Melksham's rating?

Kingstons Melksham is rated 4.8 out of 5 across all 199 reviews, and 4.8 out of 5 on Google from 191 reviews.

Where is Kingstons's Melksham office?

Kingstons Melksham, 11 High Street, Melksham, SN12 6JR.

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