Every review we hold for the Melksham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the start to the finish of a fairly difficult transaction due to solicitors, Callum, Charlotte, Izzy and the rest of the Kingstons staff were amazing. They supported and informed every step of the way and we would not hesitate to use these guys again. Charlotte was the first interaction with Kingstons when she showed us round our (now) new property. Callum handled the discussions all the way through and was so helpful. Izzy is also a credit to you with all the help she gave us. Thanks for making an at times stressful transaction, a really great experience.
Mark · 25 November 2025
★★★★★ 2/5
GoogleI engaged with Kingston’s in trying to purchase two properties from the same development and on both occasions their communication - both internal and with myself and the developer - were slow and poorly managed. They were helpful at the start, but made promises and assurances that they did not keep. I trusted them to work to their word, but this was not honoured.
UPDATE: Thank you Lee for contacting me after my review and addressing the issues I faced.
Lizzie · 28 August 2024
Agent replied · 24 August 2024
Hi Lizzie, thank you for bringing this to our attention. As mentioned on our follow up calls we can only apologise that on this occasion our service standards didn’t live up to our expectations and we have taken on board all your feedback and comments and put in place systems to make sure this doesn’t happen again. Really appreciate your understanding and willingness to engage with us over this and hopefully going forward we can assist you to find your new home! Regards Lee
★★★★★ 5/5
GoogleWe recently used Kingstons to help us sell our house and are very impressed with the service we received. Joe was extremely helpful when listing our property, his photos and videos were very high quality. Callum efficiently dealt with our viewings, and as our exchange and completion drew nearer, he dealt with every query and put me at ease when I was getting a bit stressed out with it all. Kingstons helped make our moving process go smoothly and the stress was very minimal. I would recommend Kingstons to anyone who is thinking of buying or selling a property.
Melanie · 17 August 2024
Agent replied · 24 August 2024
Thank you Mel, thank you for choosing us to help you and the family move. Hope your settling into your new home well, regards Kingstons
★★★★★ 5/5
GoogleI recently bought a house from Kingston's and I can't thank the staff enough for all the help and support they gave me through out the process. Charlotte and Callum were friendly, so helpful and always willing to give me their time. Issy was fantastic at keeping me updated every step of the way. Thank you all for your help, if I ever move again I will always use Kingstons
Nicola · 11 December 2025
★★★★★ 5/5
GoogleAfter 3 valuations I decided that Kingstons Estate Agents were the best fit for the property I was looking to sell.
The assessment of the location and condition of the property was discussed with me leading to an agreed valuation and strategy.
At all times I felt included in the marketing arrangements, a situation that was not the case with other agents I had to conduct a valuation.
Throughout the process of selling the property the communication was positive and inclusive.
Thanx for all your assistance guys.
Chris · 8 October 2024
★★★★★ 5/5
GoogleMy partner and I recently purchased our first house and Kingstons were brilliant from start to finish, in particular Charlotte and Izzy were fantastic throughout the whole process and always happy to help! I wouldn’t hesitate to recommend Kingstons to anyone! Thank you!
Richard · 11 December 2025
★★★★★ 5/5
GoogleFrom the very start to the keys collections, Charlotte has been amazing! Can't thank her enough. We were very pleased with the support, attention and all the help provided. The deal was clear and straightforward in all the process. Thank you again.
Paulo · 18 December 2025
★★★★★ 5/5
GoogleThanks to the Kingston team they have achieved a completed sale of my late father’s retirement flat.
Their advice, support and enthusiasm secured a buyer of these particularly limited market properties.
Sellers of retirement properties need to be aware that they can be very slow to sell, in my case three years, so a very competitive price is key.
Well done to Kingstons, such a huge weight off my mind.
I have no hesitation in recommending Kingstons.
Adrian · 26 March 2026
★★★★★ 5/5
GoogleI am so grateful to Kingston Estate Agents in Melksham for making my house purchase a dream. They were always there to answer my questions and to reassure me throughout the buying process.
Callums knowledge on all things housing is unmatched. He knows his stuff and he was so helpful on so many occasions. But my biggest gratitude has to go to Izzy - she consistently communicated with me through every single step of the way, she never dismissed me and she really went above and beyond in every single aspect. She is a true diamond and the company is so lucky to have her.
Thankyou so so much to all of you because youre all amazing at what you do. Thankyou for helping my family to buy our gorgeous little home.
Rosie.
Rosie · 16 February 2026
★★★★★ 5/5
GoogleOur recent experience with Kingstons in Melksham was excellent, the guys are professional and very friendly and we would highly recommend them. Communication was vital in getting completion on what turned out to be quite a tricky chain, they were excellent at this throughout with all the parties involved.
Dean · 29 June 2024
Agent replied · 22 October 2024
Thank you Dean, also thank you for selecting us to help you sell the property, regards Kingstons
★★★★★ 5/5
GoogleI had a very good experience selling my house with Kingston’s. Not only did it sell very quickly but they were professional, responsive & kept me informed every step of the way. Charlotte was one step ahead of the game the whole way chasing solicitors where necessary and moving things along. Highly recommend!
Nicola · 8 July 2025
★★★★★ 5/5
GoogleReally brilliant Estate Agent. My partner bought house through them and put a house on the market with them and their efficiency blew me away. They don’t trap you into a contract and they are helpful, knowledgeable and professional. Whether you’re buying or selling you’ll be in safe hands with Joe and the team at Kingstons.
Julia · 13 January 2024
Agent replied · 12 January 2025
Really appreciate the positive review. If we can help in the future please do not hesitate to contact us. Thank you
★★★★★ 5/5
GoogleGreat estate agents, from a buyers point if view.
Had several viewings at different properties, in the Melksham area, before we found one.
Callum has been very communicative; answering all our questions, liaising with the sellers and their family, keeping us informed and he has a great memory!
I would definitely recommend Kingstons, but hopefully don't have to use their services for a while yet.
Imogen · 19 December 2024
★★★★★ 5/5
GoogleI’ve recently sold my house through Kingstons, Melksham and have found them outstanding. They have gone beyond what was expected especially Charlotte who made it her personal priority to help get my sale completed (it’s been a rollercoaster of a ride). I wholeheartedly recommend Kingstons.
Cathy · 3 August 2025
★★★★★ 5/5
GoogleKingstons were great from start to finish. My sale was protracted and there were a few issues but Charlotte and the team dealt with these and supported us throughout. Highly recommend them..
Ronnie · 4 December 2025
★★★★★ 5/5
GoogleReally brilliant Estate Agent. My partner bought house through them and put a house on the market with them and their efficiency blew me away. They don’t trap you into a contract and they are helpful, knowledgeable and professional. Whether you’re buying or selling you’ll be in safe hands with Joe and the team at Kingstons.
Julia · 25 August 2023
Agent replied · 24 August 2024
Really appreciate the positive review. If we can help in the future please do not hesitate to contact us. Thank you
★★★★★ 5/5
GoogleKingstons and Callum were brilliant
Very helpful and we were in constant communication... just as well as we had a difficult sale our end! But Callum patience plus keeping his seller happy and informed stopped the chain collapsing! Highly recommended
Lee · 29 June 2024
Agent replied · 22 October 2024
Thanks for the positive review and glad Callum was able to assist you. Hope your enjoying the new home. Kingstons
★★★★★ 5/5
GoogleThe team at Kingstons were really helpful throughout out our selling and buying process. They responded swiftly to queries and were reassuring when needed. Buying and selling can be extremely stressful but Charlotte and the team helped take the stress out of our journey. Thank you.
Serena · 16 June 2025
★★★★★ 5/5
GoogleCallum, Joe and the team could not have been more helpful. They have always been available for help and kept me updated on the sale process. Could not have been happier with the service.
Ben · 22 September 2024
Agent replied · 22 October 2024
Thanks Ben, really appreciate you choosing us to sell the property. Regards Kingstons
★★★★★ 5/5
GoogleOur first time using Kingstons and we were very happy from start to end. Callum was amazing, Charlotte brilliant and Izzy too! Thanks for all your help.
Georgee · 11 December 2025
★★★★★ 5/5
GoogleExcellent service especially from Callum who worked above and beyond on a very difficult sale and purchases. I would highly recommend them to anyone, this is the second time that I have bought and sold a property with excellent help from Joe and his team.
Alison · 27 January 2024
Agent replied · 24 August 2024
Hi Alison, thank you for the positive review and the repeat business its much appreciated! Kingstons
★★★★★ 5/5
GoogleWe purchased the property through with the Kingston in Melksham.
People in this branch were very helpful, nice, smiling and always positive attitude. Callum was extremely helpful with our case. I definitely want to recommend this branch.
Nina · 26 May 2024
Agent replied · 24 August 2024
Thank you for the positive feedback. We hope you enjoy the new property!
★★★★★ 5/5
GoogleI couldn't recommend Kingstons Estate Agents, Melksham enough.
Joe, Callum and Tamzin, have been spectacular throughout. Joe, took photos that really showed the property in its best light, and was so professional and friendly throughout. Callum not only sold our house once, but three times after a number of set backs, none of which could be helped, all whilst being proactive and professional, and Tamzin was incredible in seeing the sale of our property through to exchange/completion, whilst dealing with a lengthy and complicated chain. She was always happy to take my numerous calls, and update me.
Whenever i had a question, or a query, the phone/email was always answered the same day, and all throughout the process I was kept informed.
I want to say a big thank you to the team, and would highly recommend anyone who is looking to sell their property to contact Kingstons Estate Agents, Melksham.
Alice · 25 August 2023
★★★★★ 5/5
GoogleKingstons have been brilliant from day one. Day one was nearly 14 months ago! This is no fault of Kingstons, this is the market we are currently in. During the 14 months, of which I probably wasn't the easiest client, they stuck by me with updates, advice and moral support. Although I hope to never move again...! If I do, Kingstons are the only estate agents I will use. Thank you Joe, Tamzin, Callum and the rest of your team.
Ryan · 25 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.