Wards Rainham reviews in Medway

★★★★★ 4/5

Trustpilot

Wards of Rainham - personal service

Wards of Rainham - a special mention to Alison Jenkins. I wasn’t selling through Wards but I was looking for properties and Alison was brilliant. She took the time to listen to me and my circumstances and was so helpful and kind. Definitely added that extra care that we’re all looking for when trying to find a home. Personal service - well done Ali!

Alison · 13 December 2022

★★★★★ 5/5

Trustpilot

So helpful

I’ve recently rented a flat through Wards, Laura was really helpful with getting this sorted really quickly. From looking to moving in only took a couple of weeks. Laura kept good contact with updating me along the way and always on hand for any questions I had. Thank you for making it such an easy move.

Emily · 10 August 2023

★★★★★ 5/5

Trustpilot

The experience have been a very good…

The experience have been a very good one from start to finish; Although, the process wasn't easy, but the staffs involved with our mortgage were excellent. The support given to us was unbelievable and this aid to the successful sales of our property. Georgina Gray and her team, whom is our mortgage broker was very good and highly experience. She worked tiredly to secure our mortgage. She was great throughout the process of our application and simple the best. Kim Batchelor was very supportive, approachable, she constantly re-assured us and update us on the progress of both the sales of our property as well as checking on the progress of our mortgage application. Again, Gary Snedden and all the staffs especially at Gillingham and Rehainam branch thank you very much for your help and support.

Jamilatu · 14 February 2024

★★★★★ 5/5

Trustpilot

A good experience

Thanks to all those at Wards who made our selling and buying a good experience. From start to finish they were courteous friendly and informative. Natalie started the ball rolling and Debbie kept the process moving. All working well as a team. We have used Wards in the past and would not hesitate in doing so again.

Graham · 4 July 2023

★★★★★ 5/5

Trustpilot

Wards Rainham (Kent)

I have recently had dealings with the team at the Wards Rainham (Kent) office, and of the four different agents I was talking to, Wards was by far the most proactive, arranging more viewings than the others put together. A special mention to Ali for her cheerful manner on the phone and for setting up all the viewings.

Kevin · 6 June 2023

★★★★★ 5/5

Trustpilot

Excited and full of butterflies 🤗🤗🤗🤗🤗Anouska was extremely helpful in the…

Anouska was extremely helpful in the purchase of my property,I am actually looking for the perfect words to use,she went over and beyond,am so lucky and blessed to have worked with her and Natasha.All I can say is God bless them both.I am supper excited and extremely satisfied with the services they both have provided for me.cheers

Titilope · 28 June 2023

★★★★★ 5/5

Trustpilot

First time home let

We inherited a house and decided to let the property out, as this was my first time in the field I engaged with Wards, they couldn't have been more helpful, they walked me through what I needed to do to get the property ready to be let out, plus what management options were available.Laura was extremely helpful through the whole process dealing with the few issues we had and were soon letting the property out smoothly..Thanks so much

Robbie · 15 June 2020

★★★★★ 5/5

Trustpilot

Thank you

Be, Sam and team were fantastic. Sold in no time. Thank you

Josh · 8 May 2026

★★★★★ 5/5

Trustpilot

Sally Bryant, Sales Progressor

Sally Bryant is a truly outstanding sales progressor and we can't thank her enough! My partner and I recently moved home in Kent and had to go through the very unusual process of moving home after lockdown. Sally was there every step of the way, providing helpful information and reassuring emails about our chain when we needed them. Without Sally and the team at Wards, I am sure that moving would have been a much more stressful experience!

Dave · 7 June 2020

★★★★★ 5/5

Trustpilot

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Emma Penfold she is new to the company but you couldn’t tell, on one of my most stressful moves she calmed me down on the phone laughed and joked with me it felt like I was talking to a friend not a sales Progressor she went above and beyond to keep me informed and communicated up until exchange of my property. I’m so pleased she was there talking me through everything. Thank you so much

Maria · 21 November 2025

★★★★★ 5/5

Google

Natalie was an excellent estate agent, who is incredibly friendly and knowledgeable about the local area. Natalie made the buying and selling of our property as straight-forward as it could be. She was also happy to chase and support where necessary throughout the process. Thanks for everything, Natalie!

Bradley · 26 January 2024

★★★★★ 5/5

Trustpilot

Rental property

We secured our rental property through the Medway city estate based Wards in July this year. Laura and her team were great from start to finish. We couldn’t be happier and are now settling in just 1 month later. Has been a pleasure to work with Laura and her team and would highly recommend them.

Alison · 10 August 2023

★★★★★ 5/5

Google

We have found our dream home all thanks to the wonderful Alison at wards , she is such happy and energetic character and has been fantastic throughout the entire process! Judy has taken our case forward exceptionally quickly with expert advice and care! Also a huge thanks to Darren for his support and a big thank you to the full team!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 23 October 2022

★★★★★ 5/5

Trustpilot

Emily was very helpful and extremely…

Emily was very helpful and extremely professional. Always kind on the phone. Always answered any questions we required.

Sherina · 18 March 2026

★★★★★ 5/5

Trustpilot

Rebecca from wards in Tenterden

Rebecca from wards in Tenterden is amazing!! I couldn’t recommend her enough, she goes above and beyond to find your dream home! She is so lovely and kind and always so bubbly and upbeat, Would always recommend Rebecca thank you so much for helping.

Hollie · 2 April 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, very professional and informative.Many thanks to Antony,Aimi and Maxine.Highly recommended.

Matt · 30 April 2026

★★★★★ 5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon · 28 September 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Emily and Ashley…

A huge thank you to Emily and Ashley for all their help with the purchase of our first property. We excited for our future relationship with them and to start our forever journey in our new home

Charley · 1 August 2024

★★★★★ 5/5

Trustpilot

Fantastic service and I was with Purple bricks

Hello I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help. Regards Jade Symons

Jade · 3 September 2021

★★★★★ 5/5

Trustpilot

Many thanks to Timothy Mockford for a…

Many thanks to Timothy Mockford for a very professional service during our purchase property transaction. Although the Coronavirus clearly affected the performance of another firm of Estate agent in the chain, Timothy Mockford went above and beyond to ensure the chain did not collapse. He kept us informed and remained available to deal with our queries throughout the process. I am happy to recommend Wards in Ashford and would be happy to use their services again.

Adrian · 7 July 2020

★★★★★ 5/5

Trustpilot

A BIG thank you.

I am in the process of buying a house in hythe and if it wasn’t for Maisie from wards this wouldn’t be happening. I’m a busy person and don’t get much time to look at properties so when Maisie kindly said she would show me around a property on her day off I was amazed and so thankful! This is something that sadly doesn’t seem to happen now days. She was very professional and gave me all the answers and advice I needed. I’m now in the process of buying the property in mention. So a big thank you to wards but most of all Maisie. Thanks again Neil Griggs

Neil · 15 October 2024

★★★★★ 5/5

Trustpilot

Very helpful conversation.

Stanislav · 12 October 2026

★★★★★ 5/5

Trustpilot

Excellent service from the Hythe team

Excellent service from the Hythe branch. Helpful, approachable, intuitive and non judgemental. I am indecisive, often intolerant and fearful at times However the guys at Wards supported me throughout the process. I am now the proud owner of a beachside penthouse apartment. If the stairs ever become insurmountable I shall without question move again with Wards.A perfect team. Big Mark is a sensitive, special friend with such depth of understanding. I love him!

KATHY · 19 March 2021

★★★★★ 5/5

Trustpilot

Helpful and efficient team

Laura and the team at Wards are always friendly helpful and efficient and make my experience as a landlord easier than I expected. They guide me through all the issues involved with letting my flat. Thank you for all your hard work

Sheila · 19 April 2024