Every review we hold for the Measham office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookRented a property from Howland Jones, Had problems from day one. Getting any repairs done to the property was a constant battle. Took over a month to get any sort of repair to a leaking chimney, Took nearly 6 weeks to get a leaking conservatory roof repaired (well if sticking a patch over a cracked roof sheet can be considered a repair) after months of battles and broken promises I eventually requested to end tenancy early as the property was cold, damp, and the landlord clearly had no intention of spending any money carrying out repairs to an acceptable standard. Some people may well be perfectly happy to live in a property like that, but not me. Spend more time vetting your landlords! Im sure you will have some great reply to this but all I have stated is facts.
James · 18 December 2015
★★★★★ 5/5
GoogleGreat service and communication, highly recommended.
Neil · 24 July 2025
★★★★★ 5/5
GoogleGreat experience with Howland Jones. Rebecca sold our property within days. Communication and information was frequent and accurate - made the whole experience stress free for us.
Thank you!
Jane · 6 July 2022
Agent replied · 6 July 2023
Thank you for your wonderful review Jane. Rebecca and the whole team are delighted to hear you have been happy with our service. Thank you for choosing to work with us.
★★★★★ 5/5
GoogleFrom start to finish, you guys have been a step ahead for us and made sure everything was clear and simple. Having rented with you for nearly five years, we can recommend you highly to anyone looking for an agent with integrity and customer service.
B · 7 July 2017
Agent replied · 6 July 2023
Thanks for the lovely review Sandra - glad all is going so well for you.
★★★★★ 5/5
GoogleThe ladies at Howland Jones have been lovely to deal with. I would definitely recommend them to anyone looking to find a rental property.
Tamryn · 7 January 2023
Agent replied · 6 July 2023
Thank you for your lovely review Tamryn! All at Howland Jones appreciate your kind comments and wish you both much happiness in your new home. Merry Christmas!
★★★★★ 5/5
FacebookI have recently taken occupation of a rental property in Measham. I cannot praise both Rebecca's for going the extra distance to make sure our needs were met and efficiently facilitating between the Landlord and ourselves. Great work many thanks
Robert · 25 February 2020
Agent replied · 8 June 2023
Thank you so much Robert - your comments are very much appreciated. We hope you will thoroughly enjoy your new home. Thank you again!
★★★★★ 1/5
GoogleThis are by far the worst people I have ever had to deal with!
They are incompetent right to there core! Stay away at all costs it not worth renting a property from them.
Please don’t use them please hear my warning!
Carl · 7 July 2018
Agent replied · 6 July 2023
We are sorry to hear you were unhappy with us Carl. We have tried to contact you to fully understand the issues you feel you encountered. We are aware of the issue involving a colleague inadvertently emailing your ex partner and then a colleague ending a call with you due to unacceptable language, but thought tis had been resolved. We are not aware of any other issues that you may be referring to. If you would like to let us know what the issues were, we will gladly look into the matter for you.
★★★★★ 5/5
FacebookHowland Jones were so helpful when we were buying our first home! They were always available and were super quick to respond to queries! Would definitely recommend and would 100% use them again going forward.
Lauren · 8 February 2021
Agent replied · 8 June 2023
That's wonderful to hear Lauren - thank you so much for your valued feedback. Jon and the team are delighted you have been happy with our service and we all hope you will thoroughly enjoy your new nest.
★★★★★ 5/5
FacebookCarla Sabin handled our rental move, we were new to this process and she talked us through every aspect working with us daily to complete the checks, and was always obliging even when we asked to change the date. The team get documents to you quickly and they are easy to complete. A thoroughly positive experience and we would highly recommend this company to anyone - 5 stars. Vicki & Dave
Vicki · 7 November 2019
★★★★★ 5/5
GoogleFriendly, pragmatic, effective and communicative - just what you need from an estate agent! Thank you :-)
Peter · 6 June 2023
Agent replied · 6 July 2023
Thank you so much for your wonderful review Peter. We are delighted to hear how happy you have been with our sales service. We hope to work with you again in the future!
★★★★★ 5/5
FacebookWe would highly recommend using Howland Jones. Carla in particular has been fantastic since she has managed our rental property, always keeping us updated and quick to sort out any issues that may occur.
Richard · 13 April 2021
Agent replied · 8 June 2023
Thank you so much for your review Richard. It means a great deal to Carla and to the team to know you are happy with our service. Thank you for making time to provide this review.
★★★★★ 5/5
GoogleI cannot fault this company. All the way through I was regularity updated. The staff even contacted my solicitors to push them forward. Amazing outstanding service from the whole team.PositiveResponsiveness, Professionalism
Sharon · 25 August 2021
Agent replied · 6 July 2023
Thank you for your amazing review Sharon. The team are delighted you have been so happy with our service. It has been a real pleasure working with you and we wish you well for the future.
★★★★★ 1/5
GoogleMe waiting for a call back
シャルドベン(ItHertzWhenIP) · 27 January 2024
Agent replied · 24 August 2024
Thank you for your comment. We're sad to see that you've not received a call from us. Please can you call us on 01530 271 313 and we will be more than happy to assist you. Thank you - Howland Jones🏡 …
★★★★★ 5/5
GoogleGreat service, Rebecca McDonald was superb and went beyond the call of duty to get the process completed.
Richard · 6 February 2023
Agent replied · 6 July 2023
Thank you for your valued review Richard. Rebecca Macdonald and the team are delighted you were happy with our service.
★★★★★ 5/5
FacebookI have been letting my property out in Measham for over 18 months now with Howland Jones and the service has been first class. Completely confident my house is in safe hands.
Gareth · 22 January 2021
Agent replied · 8 June 2023
Thank you so much for your super review Gareth. Carla and the team are delighted you are happy with our service and really do appreciated our feedback.
★★★★★ 5/5
FacebookI recently appointed Howland Jones to market and rent my property for me. From the get go they were professional, efficient and the whole process was a delight. Everyone i spoke to was incredibly helpfully and knowledgeable, particularly about the current market, and they got my property on the market quickly and a tenant agreed within 48 hours. Truly excellent service and i would highly recommend both the Measham and Barwell office's.
Aby · 12 March 2015
★★★★★ 5/5
GoogleRebecca Macdonald consistently went above and beyond to help with the purchase of my property! Can not recommend Howland Jones enough.PositiveResponsiveness
T · 25 August 2022
Agent replied · 6 July 2023
Thank you so much for your lovely review. Rebecca Macdonald and the team are delighted you have been so happy with our service.
★★★★★ 5/5
FacebookThe team provided me with a very professional service, kept me informed and made my purchase smooth.I shall highly recommend Howland Jones
Gustav · 30 June 2022
Agent replied · 8 June 2023
Thank you so much for your kind review Gustav. The team are delighted to know you have been happy with our sales service and we very much look forward to working with you in lettings.
★★★★★ 5/5
FacebookThe team at Howland Jones do a great job. They make my life as a landlord very easy! I have nothing but good things to say about them. Thank you!
Sam · 8 February 2021
Agent replied · 8 June 2023
It is our pleasure to work with you Sam and we are delighted you are so happy with our service. Thank you for making time to provide us with this lovely feedback.
★★★★★ 5/5
GoogleExcellent service, from all staff, who "went the extra mile" to ensure my property sale went through, against tight deadlines and non helpful conveyencerPositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 25 August 2021
Agent replied · 6 July 2023
Thank you for your valued review Malcolm. We are delighted we all got there in the end and wish you well for the future.
★★★★★ 5/5
GoogleAnother of my properties let within 24 hours of going on the market. Great service from all of the team. I wouldn't use anyone else to find my tenants. 5 STARS.
Craig · 6 July 2020
Agent replied · 6 July 2023
We are delighted you are pleased Craig. Working with professional landlords and beautiful properties makes for great outcomes. Thanks for your lovely review - very much appreciated!
★★★★★ 5/5
GoogleCarla and the rest of her team were very professional and friendly- keen to help in whatever way they could. Thank you again for your help in finding my new home!
Lauren · 6 July 2020
Agent replied · 6 July 2023
Thanks for your lovely review Lauren - Carla and the team are delighted you have been pleased with the service you have received. We hope you will love your new home.
★★★★★ 5/5
GoogleHighly recommended, good communication from start to finish
Denise · 21 August 2023
Agent replied · 28 August 2023
Thank you for your great review, Denise. We're delighted to hear that you received good communication from start to finish. We really do appreciate the wonderful feedback. Thank you - Hannah at Howland Jones🏡 …
★★★★★ 5/5
FacebookI have been impressed and happy with the standard of service at Howland Jones. I would thoroughly recommend using this professional Estate Agents. They are both friendly and helpful at all times. Excellent!
Lorna · 2 September 2019
Agent replied · 8 June 2023
Thanks so much for your lovely feedback Lorna - very much appreciated! #lovethejobyoudo
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