Every review we hold for the Measham office, from every platform, shown as written. First names only.
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5/5
GoogleAfter having poor service from another letting agency I decided to try Howland Jones
From.day 1 the service and approach was amazingly better and much more professional
The advertising of the property was also of better quality thus securing a tenant quickly
Another positive is I feel.valued and fully informed definitely the best decision I made
Donna ยท 27 August 2020
Agent replied ยท 26 August 2024
Thank you so much for your lovely review Donna. It has been our pleasure and we are delighted you chose Howland Jones. Many thanks indeed.
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1/5
GoogleStay clear at all costs .. these people take u for all they can .. I had 3 exelent reports just to find myself ยฃ276.00 out of pocket form my deposit even tho this flat at number 12 castle crofts needed all new carpets and curtains and blinds but was charged to clean ๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐กI repit stay clear โฆ
Tim ยท 28 August 2019
Agent replied ยท 26 August 2024
Hello Tim. We are sorry you were unhappy with the closing inspection process. We have the final inspections carried out by an independent third party to ensure a completely unbiased report. When the opening inspection inventory details the property and carpets were professionally cleaned prior to you moving in, italso refers to the tenant's obligation to leave the property in the same level of cleanliness when they leave. We also refer to this in the correspondence we send out to our tenants preparing them for the final inspection as we understand there is a lot to do when moving home and these items can be missed. We hope your move has gone smoothly and that you will be very happy in your new home.
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5/5
GoogleVery friendly, helpful and professional letting agents. I am a tenant of 10 years through Howland Jones and would most definitely go through them for my next rental property if and when the time comes. Any issues were dealt with quickly and professionally and their communication is second to none. Would definitely recommend Howland Jones
Tracey ยท 27 August 2020
Agent replied ยท 26 August 2024
Thanks for the lovely review Tracey. We all really appreciate your comments :o)
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5/5
GoogleThis has been the second time we have used Howland Jones, the first time they were very good. This time Rebecca and Katie continued to provide a first class customer service which resulted in, good support and clear communication, which resulted in a quick and seamless property sale.
Thank you.
Ian ยท 27 June 2024
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4/5
GoogleHad a consistent person who I spoke to throughout my house-buying process and she was generally contactable, responsive and helpful! Went beyond her own role to help me chase things up and move things along towards the end. Overall, helpful and made a very frustrating process more bearable, thanks!
Rachel ยท 27 August 2021
Agent replied ยท 26 August 2024
Thank you very much for your review Rachel. We are delighted you have been happy with our service. Thank you for making time to provide us with your feedback.
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5/5
GoogleI recently rented a properly with Howland Jones and have to say the whole experience was very straight forward and I was made to feel assured through every step. Courtney in particular was extremely helpful and made the the process extremely easy and stress free.PositiveResponsiveness, Quality, Professionalism
Phillip ยท 27 August 2021
Agent replied ยท 26 August 2024
Thank you for your lovely review Phillip. It means a great deal to Courtney and the team. We hope you will thoroughly enjoy your new home.
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5/5
GoogleWithin two weeks of my property going on the market. It was sold. They have great local knowledge and know their market. Would recommend.
Julie ยท 12 May 2025
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5/5
GoogleThe ladies at Howland Jones were fantastic, once a property had been confirmed they helped to arrange my tenancy within the space of one week as I needed to move quickly! Which I really appreciated โฅ๏ธ They were happy and pleasant when receiving your calls - even when busy! Lovely team!
Amy ยท 27 August 2020
Agent replied ยท 26 August 2024
We are SO delighted to read your review - thank you very much. And hoping you will thoroughly enjoy living in your new home.
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5/5
GoogleGreat service from Rebecca and Katie and all the team at Howland Jones. Very pleased I chose this company. They went above and beyond. Thank you all caroline
Caroline ยท 27 August 2023
Agent replied ยท 26 August 2024
Thank you so much for your review Caroline. Rebecca and Katie are delighted you have been so happy with our service.
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1/5
GoogleDon't bother renting a property through them. Unless you have an unblemished credit history, you've got no chance. Then they'll keep you hanging on for weeks on end, never returning emails. Doesn't matter how much you earn either!
Jb ยท 27 August 2022
Agent replied ยท 26 August 2024
We're sorry to hear we were unable to assist you on this occasion. We are bound by the requirements of our clients and as such, cannot always help. When customers enquire about a property on Rightmove or Zoopla, they are automatically sent a short form to complete online to ensure we will contact them. If we don't receive the form, we wait for the customer to contact us. Perhaps this may explain any delay? We hope you are able to find what you are looking for very soon and wish you well for the future.
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5/5
Googlealways positive and helpful
Jungle ยท 16 November 2025
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5/5
GoogleWe have been tenants managed by H&J for 3 years and I have to say overall, the service, support and communication from the rental team has been first class. We have been seriously well looked after, and Helen in particular has been a terrific help on all occasions.
Nathan ยท 27 August 2020
Agent replied ยท 26 August 2024
Thank you for your lovely review Nathan. We will make sure Helen and the team know how pleased you have been and wish you every happiness for the future.
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5/5
GoogleGreat service and support. Was professional and helpful from the very first phone call to arrange a viewing to us moving into our new home
Christopher ยท 27 August 2023
Agent replied ยท 26 August 2024
Thanks for your super review Christopher. Helen and the entire lettings team are delighted you have been so happy with our service. We hope you will thoroughly enjoy your new home.
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5/5
GoogleKatie Fovargue, our main contact, and the team at Howland Jones provided a first class service. Always available if needed with a professional, polite and friendly approach. They ensured that the buying of our property was as smooth and stress free as was possible. Highly recommended.
Phil ยท 28 April 2024
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5/5
GoogleHas been using Howland & Jones to manage my letting property for nearly 5 years and happy with their service.
Yuexin ยท 16 May 2025
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5/5
GoogleThe ladies at Howland Jones have been lovely to deal with. I would definitely recommend them to anyone looking to find a rental property.
Tamryn ยท 27 August 2023
Agent replied ยท 26 August 2024
Thank you for your lovely review Tamryn! All at Howland Jones appreciate your kind comments and wish you both much happiness in your new home. Merry Christmas!
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5/5
GoogleHaving just used Howland Jones to find us a tenant I can say without question that everyone we had contact with offered the highest level of service. Their prices are competitive and they delivered on their obligations. They will be top of the list should we need similar services in the future.
Anthony ยท 28 August 2017
Agent replied ยท 26 August 2024
Thank you so much for your lovely review Anthony. Much appreciated.
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5/5
GoogleJust purchased via this independent agent. Excellent experienced agents meant we bought our dream home with peace of mind. Our chain was eventful and Rebecca McDonald handled it with friendly professionalism, first class service!
Kareen ยท 27 August 2022
Agent replied ยท 26 August 2024
Thank you so much for your wonderful review Kareen. Rebecca Macdonald and the entire team are delighted you have been happy with our service and hope you will be very happy in your new home.
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5/5
GoogleWe have used Howland Jones services to manage our let property for several years now and find them and their team very professional, friendly, personal and highly efficient, keep up the good work!
Thanks
JohnPositiveResponsiveness, Quality, Professionalism, Value
John ยท 27 August 2021
Agent replied ยท 26 August 2024
Thank you so much for your valued review John. It is our pleasure to work with you and your feedback means a great deal to us all. Thank you again.
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5/5
GoogleWithout any doubt, the best estate agents in the land.
The professionalism and organisation skills shown by the whole team at Howland Jones leaves other companies in the dark ages.
Very happy to have my property with them
Dale ยท 27 August 2021
Agent replied ยท 26 August 2024
Thank you so much for your positive review Dale - this means a great deal to the entire team.
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5/5
GoogleGreat experience with Howland Jones. Rebecca sold our property within days. Communication and information was frequent and accurate - made the whole experience stress free for us.
Thank you!
Jane ยท 24 October 2022
Agent replied ยท 23 October 2024
Thank you for your wonderful review Jane. Rebecca and the whole team are delighted to hear you have been happy with our service. Thank you for choosing to work with us.
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5/5
GoogleGreat service, Rebecca McDonald was superb and went beyond the call of duty to get the process completed.
Richard ยท 27 August 2023
Agent replied ยท 26 August 2024
Thank you for your valued review Richard. Rebecca Macdonald and the team are delighted you were happy with our service.
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5/5
GoogleGreat experience with Howland Jones. Rebecca sold our property within days. Communication and information was frequent and accurate - made the whole experience stress free for us.
Thank you!
Jane ยท 27 August 2022
Agent replied ยท 26 August 2024
Thank you for your wonderful review Jane. Rebecca and the whole team are delighted to hear you have been happy with our service. Thank you for choosing to work with us.
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5/5
GoogleFriendly, pragmatic, effective and communicative - just what you need from an estate agent! Thank you :-)
Peter ยท 27 August 2023
Agent replied ยท 26 August 2024
Thank you so much for your wonderful review Peter. We are delighted to hear how happy you have been with our sales service. We hope to work with you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.