Trusted Agent profile
★★★★★
594 reviews across 2 platforms
93 High Street, Marlborough, SN8 1HD
Carter Jonas Lettings's Marlborough office at 93 High Street is rated 4.3 out of 5 across 594 reviews on two platforms, including 119 Google reviews rated 4.7.
Every review we hold for the Marlborough office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst-time landlords
As first-time landlords, living overseas, we have received excellent advice and help from the staff of the Newbury office.
Hello Fiona, thank you for taking the time to write us some feedback. We are always happy to hear how we have supported out clients. Do not hesitate to contact us in the future.
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleWe received absolutely outstanding service .We have never rented a property before in England and were concerned about the process.Carter Jonas Marlborough guided us through the process with never ending patience and support , made it extremely painless,and we can not fault them in any manner.Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotCarter Jonas Oxford - great experience
Positive experience with Julia Wilson. Very helpful.
Hi there, thank you for your positive review for our Oxford team. We're so pleased to hear you were happy with the service provided to you. Please don't hesitate to let us know if there's anything else we can help you with.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
5/5
GoogleThe team were really helpful and responsive. They made the whole process of viewing and find a place to rent much easier during these difficult times. Jackie in particular was lovely and was always happy to help with any queries or concerns we had.PositiveResponsiveness, Professionalism
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
5/5
GoogleThe team were really helpful and responsive. They made the whole process of viewing and find a place to rent much easier during these difficult times. Jackie in particular was lovely and was always happy to help with any queries or concerns we had.PositiveResponsiveness, Professionalism
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
GoogleEasy to use website.
Thank you for the positive review.
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
5/5
TrustpilotGreat service from the Oxford…
Great service from the Oxford residential lettings team.
Hi Andy, thank you for the great star rating - we are happy to have helped! Please do not hesitate to contact us in the future.
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carter Jonas Lettings's Marlborough office has 594 reviews across two platforms: 119 on Google, 475 on Trustpilot (across the whole business).
Carter Jonas Lettings Marlborough is rated 4.3 out of 5 across all 594 reviews, and 4.7 out of 5 on Google from 119 reviews.
Carter Jonas Lettings Marlborough, 93 High Street, Marlborough, SN8 1HD.
