Every review we hold for the Marks Tey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFaye was an absolute Superstar
Faye was an absolute delight and was instrumental in moving the purchase along quickly and painlessly. We were kept up to date, and she was a go between for all parties, making sure things were not lost in communication and that the purchase was progressing smoothly. I couldn’t recommend her more, and she has certainly saved me from getting any more grey hairs…. Hopefully. Thank you Faye and the rest of the team.
Miss · 18 December 2025
★★★★★ 5/5
TrustpilotFaye was fantastic - cannot thank her enough!
Faye single-handedly stopped our move falling through after multiple issues in our chain. Faye could not have been more thorough or diligent, and kept us updated regularly throughout the process. She linked together all the parties involved and was the glue to ensuring that further miscommunications didn’t happen and that no one dropped the ball.
Alisha · 1 September 2026
Agent replied · 25 September 2026
Thank you for leaving your kind review and appreciate the feedback for our colleague Faye.
★★★★★ 5/5
GoogleI've worked with Saray regarding an issue at one of the agency's properties and she has been extremely helpful throughout and the communication from start to finish has been excellent
Serena · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind review and feedback - glad to hear Saray looked after you.
★★★★★ 5/5
TrustpilotLouise Hart was excellent
Louise Hart was excellent. Great communication & she managed expectations well along the whole process. I was very grateful to have her on-side.
Natalie · 6 May 2026
Agent replied · 5 June 2026
Thank you :)
★★★★★ 5/5
TrustpilotI was approached by lauryn to do a one…
I was approached by lauryn to do a one off clean we corresponded through email and it was very speedy, professional and friendly and the job went smoothly just one little hiccup but contacted lauryn and was sorted very quickly I am looking forward to working together in the near future Thank you again
Zoe · 28 August 2026
Agent replied · 25 September 2026
Thank you for leaving your kind review and appreciate the feedback for our colleague.
★★★★★ 5/5
TrustpilotAaliyah Brown has been extremely helpful
Aaliyah Brown has been extremely helpful and has exercised her knowledge when finding solutions to small issues that came about. She ensured the process was smooth and that I understood everything that was happening.
DRS · 21 September 2026
★★★★★ 5/5
TrustpilotAaliyah, Move Plus
Aaliyah at Move Plus made our experience with the company reassuring and always fully explained the everchanging situation. Although we did not follow through with selling our primary home to purchase another, we will definitely have no qualms in using her company anytime in the future. Aaliyah was forever patient, helpful and supportive throughout our frequent telephone and email contacts. She is a great ambassador for her company and we can strongly recommend Move Plus to anyone who is buying and selling their primary residence.
Peter · 12 September 2025
★★★★★ 5/5
Googlefirst time ive been contacted by this company to use our services i found it very easy to contact saray and get the relevant information required she was at the other end of the phone whenever i rang, moving forward im looking forward to jumping on board to assist in property maintenance. the communication and information provided was to a T, and made it so much easier for me to arrange works.
Thank You
Mason · 27 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave a review for Saray - delighted to hear she was efficient in your dealings.
★★★★★ 5/5
GoogleSaray was a great person to deal with, very knowledgeable. Answered all my enquiries very quickly and efficiently, would defiantly use again. Thank you very much James
James · 17 March 2026
Agent replied · 17 April 2026
Thank you for your lovely review - we appreciate you taking the time out to leave the feedback. Many thanks.
★★★★★ 5/5
TrustpilotJoel De-Whyte
Joel De-Whyte has been dealing with the sale of my property. He is a Great Ambassador for Move Plus.
Gillian · 15 May 2026
Agent replied · 5 June 2026
Thank you :)
★★★★★ 5/5
TrustpilotAbsolutely 5 star service from everyone…
Absolutely 5 star service from everyone we came into contact with from Move +.We used their services as part of Redrow assisted move. I admit I was initially sceptical about this, but they have been amazing, Especially Naomi, who has seen us through to completion. So much extra input from her definitely speeded up the sale, as she was constantly in contact with all parties. A joy to deal with. Phone calls always returned, emails replied to very quickly, generally much more efficient than the solicitors!!Just a really excellent service all round. We are very happy with their services and don’t hesitate to recommend.
Mrs · 18 June 2024
Agent replied · 24 August 2024
Super kind and thank you :)
★★★★★ 5/5
GoogleCan’t thank Faye from move plus enough. House sold, Great communication. We are due to move in just under 2 weeks. My Wife and I are both delighted.
Jason · 17 February 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave a review - we really appreciate the feedback and delighted to hear Faye supported you throughout the process. Many thanks.
★★★★★ 5/5
TrustpilotAaliyah was absolutely brilliant…
Aaliyah was absolutely brilliant helping with house purchase. Very good advice and always quick to respond to calls and emails!!! Highly recommend.
Sue · 2 April 2026
Agent replied · 5 June 2026
Much appreciated :)
★★★★★ 5/5
GoogleHave worked with Saray Boncea during the property management and found out that she is an expert on her field. Highly recommended🤩 …
Nj · 17 March 2026
Agent replied · 17 April 2026
Thank you - we will be sure to share with our colleague Saray.
★★★★★ 5/5
TrustpilotLet move plus take the strain!
We found Move Plus to be very professional and achieved excellent results with minimal stress. Our property progressor was Faye and we couldn’t have been more supported by her. She has endless patience with everyone whilst being friendly and understanding, I would highly recommend using this company if you are having problems selling your home. Without Faye and her team we would not have our dream home. Thank you so much.
Anne · 19 September 2024
Agent replied · 25 October 2024
Thank you so much :)
★★★★★ 5/5
TrustpilotLouise was a star
My move was a difficult one with a very demanding buyer. Louise was extremely helpful and very supportive throughout the whole process and was a great help when buyers threatened to pull out and demanded extra monies etc. She guided me through everything, gave advice and made what was an extremely stressful time that little bit more bearable. I would definitely use them again.
Paul · 18 December 2025
★★★★★ 5/5
GoogleGreat experience working with CJ at Move Plus. Everything was handled quickly and professionally via email, with clear communication throughout. Our invoice was settled straight away which made the process hassle-free. Would love to work with them again.
Laura · 14 October 2025
Agent replied · 12 November 2025
Thank you for taking the time to leave a review for our colleague CJ. We are delighted to hear your experience has been a good one and hopefully we can work together again in the future.
★★★★★ 5/5
TrustpilotSelling through a scheme
As selling my house, as a purchase of a new build we were put on a help to move ( move plus ) as this was the first time in 25 years of moving I was very apprehensive, move plus got 3 estate agents in and we went with the average price, which was a good price. Although move plus doesn’t sell your house this is done by one of the estate agents, they were always their with advice and help which made the whole process a lot easier and would chase Solicitors a give regular feed back, I do have to Say Naomi was always happy and upbeat when I spoke to her which helped keep me calm. I think Moveplus are lucky to have her. All in all good service 🌟🌟🌟🌟🌟
Consumer · 27 February 2024
Agent replied · 25 October 2024
Amazing words, thanks :)
★★★★★ 4/5
TrustpilotMistakenly spent £70 due to staff negligence
I was forced to spend £70 cutting duplicate keys after being explicitly told by their agent that no spare keys existed for my property. Shortly after, it turned out 5 spare sets had been sitting in their office the entire time.
Anna · 17 September 2026
Agent replied · 25 September 2026
Firstly it is disappointing to read this review.
Move Plus was originally acting on the information provided to us at the time by our client at the time regarding keys. Subsequently we were advised differently by our client regarding spare keys were available, at which I understand point arrangements were made with you to collect them.
We have no record of being advised by you that you had paid £70 for duplicate keys, nor do we have any correspondence from you requesting reimbursement or a refund of this amount. If you can please contact us on info@move-plus.co.uk I can certainly look to assist you further.
★★★★★ 5/5
GoogleAaliyah was very helpful and tried to provide information as quickly as possible to proceed with the property purchase in Didcot.... Roni
Ronnie · 17 February 2026
Agent replied · 17 April 2026
Many thanks for your feedback and delighted to hear Aaliyah was able to help you. We wish you luck with your purchase.
★★★★★ 5/5
TrustpilotGreat experience
Great experience couldn’t recommend Brad anymore explained everything Really well and had the time to talk to me regarding buying the property which was not an easy property to buy. Brad made it feel it was going to happen and reassured me the whole was through to the end. Can’t thank him enough.
Lisa · 23 February 2026
★★★★★ 5/5
GoogleI would like to take time to thank Saray for all her help and was totally amazing
Mandy · 27 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave a review for our colleague Saray - glad to hear she was supportive.
★★★★★ 5/5
TrustpilotMollie was very friendly and…
Mollie was very friendly and professional, she answered promptly and was patient with all the questions asked !! Definitely recommend , thank you
Em · 18 September 2026
★★★★★ 5/5
TrustpilotOutstanding Service
Move+have been outstanding in particular Naomi Sharman. They took a lot of the stress out of the move. They did all the chasing around for my sale and purchase which was an absolute Godsend as I work full time and kept me fully updated. They also sorted out a great mortgage deal and insurance. Cannot recommend their services enough and if I ever move again I will definitley use their services.
Helen · 28 June 2024
Agent replied · 25 October 2024
Many thanks :)
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