Move reviews

★★★★★ 5/5

Trustpilot

Mollie Hutcinson is very proffessional…

Mollie Hutcinson is very proffessional as she kept me updated through phone calls and emails as she knew it is difficult for me to answer straight away do to my job. I had a few issues with an app but kept Mollie informed so that she could update the other parties involved. Very quick to come back with answers which is what you need. I have no doubt that Mollie has a bright future and I wish her well. 5 stars.

Customer · 8 September 2026

★★★★★ 5/5

Trustpilot

So Helpful!

Louise from Move Plus was such a help to us over the course of the house buying process. She was always happy to help chase for an update and as first time buyers she was very patient when we had any questions or needed the process explaining. I also found it was very helpful to have someone in the process that could sit between the sellers and the buyers - as she had details for both parties she was always able to find out who was the next person that needed to move the process along. She definitely put my mind at ease in the most stressful parts, we're very grateful for her help!

Chloe · 18 August 2026

★★★★★ 5/5

Trustpilot

Great company & Staff

Never used Move Plus before but so glad I did. We had Mollie Hutchison as our point of contact and I can’t rate her highly enough. She has been amazing since day 1, always keeping us upto date with the estate agents which takes all that time and stress away from us. Always letting us know how the viewing figures were going on our property and if she was not happy she would help us change to another estate agent which worked perfectly and got us a sale. Great company, no stress and Mollie is a credit to their company. Very grateful.

Kelvin · 12 August 2026

★★★★★ 5/5

Trustpilot

Was contacted by 'Move-Plus' a week ago…

Was contacted by 'Move-Plus' a week ago as they'd approached me to help them get a property's carpets back to a high standard and cleaned professionally. From the first email enquiry through to the invoice being paid I dealt with Saray, superb communication and fast payment once the work had been completed. A pleasure to work for, Thanks for using me and my small business

The · 11 August 2026

★★★★★ 5/5

Trustpilot

Excellent company!

I cannot recommend move plus enough. We used them as part of Redrow’s assisted move scheme. To begin with, I was skeptical that they would help and be worth it. How wrong I was! Right from instructing the estate agents, they worked hard. They negotiated on our behalf with the buyers and meant we got full asking. Move Plus helped, at multiple points, our sale to progress. They were patient and worked hard to ensure everything was as smooth as possible. They kept the lines of communication open which helped alleviate a lot of stress. I think, thanks to our buyers solicitors being painfully slow, I’d have gone mad without them. In particular, I’d like to thank Jessica James who was always the voice of reason and calm. She really helped me to feel at ease and was always helpful and polite.

Lucy · 25 April 2026

★★★★★ 5/5

Trustpilot

Efficient

Nelle Sackett has been a pleasure to work with ..she has been very efficient and kept in touch regularly, always giving clear information and advising us of next steps. It was lovely that she seemed genuinely interested in our purchase and she balanced professionalism with a friendly approach . So far it’s been a very positive experience.

Debra · 7 September 2026

★★★★★ 5/5

Google

I had a really great experience with Mollie at MovePlus. From the start, she was professional, helpful, and very responsive to all our emails and questions. Her communication was clear throughout the process, and she made everything feel smooth and straightforward while we were arranging the buying our first property. Mollie kept us updated at every step and was always friendly and supportive, which made the whole experience much less stressful. I really appreciate the effort she put into helping us move things forward. I can't thank you enough for your excellent service, I would definitely recommend Mollie and the MovePlus team.

Arezoo · 17 March 2026

★★★★★ 5/5

Google

Excellent experience working with Move Plus. The entire process was handled in a very professional and efficient way, with clear communication from start to finish. A special thank you to Lauryn, who was extremely helpful, responsive, and very well organised throughout the whole process. Her support and professionalism made everything smooth and straightforward. I highly recommend Move Plus to anyone looking for a reliable and well-managed service. It was a pleasure working together, and I look forward to collaborating again in the future.

Cristian · 17 March 2026

★★★★★ 5/5

Trustpilot

Helpful and proactive service

We had a great experience working with Moveplus throughout our purchase. Louise Hart was very helpful, providing clear and timely communication and doing a great job coordinating between all parties, which made the process much smoother. When we faced some challenges during the process, Louise was proactive and supportive, helping to find a solution and keeping everything on track.�Thank you again for your support, we really appreciate it and would happily recommend your services!

Malsha · 15 April 2026

★★★★★ 5/5

Trustpilot

Great service from Moveplus

I was really pleased with the whole team at Moveplus. Everything regarding the sale of my house and purchase of my new house was done in a friendly and very professional manner. Organisation was excellent at all times and I was confident that a great job was being done. Special thanks to Faye who was excellent in all respects and kept me fully updated at all times. Highly recommended all round!

Gary · 6 May 2026

★★★★★ 5/5

Trustpilot

We had Aaliyah who's been helping us…

We had Aaliyah who's been helping us along in the process so far and who's acted with the upmost professionalism and dedication, always being available for a phone call and sending regular emails with updates. Shes made the process very easy and straightforward and I'd definitely recommend

Callum · 27 August 2026

★★★★★ 5/5

Google

I recently completed a Boiler Service and Gas Safety Certificate for a property managed by Move Plus, and the experience was excellent thanks to Saray. She was incredibly professional, responsive, and a pleasure to work with from start to finish. Everything was organised smoothly and communication was clear and friendly. Highly recommend Saray and the Move Plus team, great service all round! Sebastian STM Energy Services Limited

Sebastian · 27 March 2026

★★★★★ 5/5

Trustpilot

Lauryn is amazing

Lauryn is amazing! Lauryn took us on as a contractor a little while back and the whole process has been a breeze. She is very helpful, has great communication and always goes above and beyond. I look forward to working with her more in the future.

H&B · 18 August 2026

★★★★★ 5/5

Trustpilot

Move from Lincolnshire to Kent

Faye was our contact for our buyer. She kept us always updated contacting all others to ensure our move went smoothly. As there was a distance, 190 miles it xxx old have been concerning but knowing there were people supporting us eliminated these concerns.

Rita · 23 August 2026

★★★★★ 5/5

Trustpilot

Lauryn was great to communicate with…

Lauryn was great to communicate with throughout the whole process. She was professional, friendly, and always quick to respond to any questions I had. She kept me updated at every stage and made everything feel smooth and straightforward. I really appreciated her help and excellent customer service, she’s a real credit to the company!

Alex · 11 May 2026

★★★★★ 5/5

Google

just like to say i had a great experience working with Moveplus as a tradesman its important that the process moves smoothly for the benefit of the customer and us, i dealt with Lauryn in the office and the whole process was perfect from the first point of contact through to finishing the job can't complain thanks again, Liam Timsons Handyman Service.

Liam · 17 March 2026

★★★★★ 5/5

Google

I had a fantastic experience working with James Pinchbeck at Move Plus. From start to finish, he was incredibly helpful and made the whole process smooth and stress-free. His communication was excellent, always quick to respond, clear with updates, and proactive in keeping me informed every step of the way. James went above and beyond to make sure everything was handled efficiently, and it was clear he genuinely cared about providing great service. I couldn’t recommend him highly enough for anyone looking for a professional, reliable, and friendly experience with Move Plus.

Steven · 14 September 2025

★★★★★ 5/5

Trustpilot

I’ve had a great experience working Lauryn

I’ve had a great experience working with Lauryn and the team. Lauryn was friendly, professional and very helpful throughout the whole process. Communication was excellent, and everything was organised smoothly from start to finish.

Toni-Leigh · 7 September 2026

★★★★★ 5/5

Trustpilot

Excellent Communication by Lauryn!!!

Was contacted by Lauryn to provide locksmith services for a property they manage, Lauryn was very organised and got all the relevant information across immediately so the work could be carried out straight away - will definitely be carrying out work for this company again in the near future - excellent service!!!

Gavin · 28 April 2026

★★★★★ 5/5

Trustpilot

Saray was extremely professional…

Saray was extremely professional throughout and kept me fully informed and up to date at every stage. The communication was excellent, and I really appreciated the helpful and efficient service.

Zak · 16 September 2026

★★★★★ 5/5

Trustpilot

Excellent service from the team at…

Excellent service from the team at Move, particularly Lauryn. Communication was very good throughout, emails were dealt with promptly, the instructions were clear and the follow-up was exactly as expected.

Stephen · 9 September 2026

★★★★★ 5/5

Trustpilot

Quick responses to all communications…

Quick responses to all communications and kept in the loop. Louise kept the pressure on in a good way to get the sale over the line. Great communication and very personable. Many thanks.

Adam · 19 August 2026

★★★★★ 5/5

Trustpilot

Move Plus Plus Plus

Despite only working with Aaliyah at Move Plus for about 24 hours - we're well on our way with our house purchase. Rapid communication and very helpful. Thanks Aaliyah!

Dom · 9 September 2026

★★★★★ 1/5

Trustpilot

Beware is using move plus

Agreed to buy with the assistance of move plus on a Thursday, both written and verbal. Was informed property would show as sold STC as soon as ID checks complete- completed the Friday morning. Over the weekend move plus failed to update 2 estate agents to stop taking viewings and show property as STC and another buyer was able to view and offer on the property resulting in the developed then retracting their acceptance and going with the other buyer. Terrible consideration for people’s lives and futures. When asked to complain and know the correct process no reply from manager. Terrible experience, beware if using them that written acceptance seems to count for nothing and it’s about squeezing as much money as possible out of people with no regard for agreements.

KD · 18 August 2026