Connells Market Harborough reviews

★★★★★ 5/5

Google

I cannot thank Abigail enough for how she has managed to turn this around for me. Excellent service from her and i’m sure she will go far if this is how she responds to urgent mortgage offers etc

Jane · 14 June 2023

★★★★★ 5/5

Google

I spoke to Lucy to register as i am looking for a house in the area, she was very helpful and thorough and i am confident she will do her upmost to find me my new home.

LN · 14 June 2023

★★★★★ 5/5

Google

I used Connells at Market Harborough to purchase a property. Adam showed the property and was terrific throughout, Charlie was always bright and enthusiastic. The whole team were really supportive, nothing was too much trouble. Telephone calls returned promptly. The whole team were efficient, friendly and exceeded my expectations. I Highly recommend this branch of Connells

Bridget · 15 June 2019

★★★★★ 5/5

Google

This is an excellent agency that stands out amongst the competition. In particular, Tom was outstanding - helpful, professional and knowledgeable for a Londoner like me moving into the area. Can't fault my experience with them and highly recommend.PositiveResponsiveness, Quality, Professionalism

Glyn · 27 August 2022

★★★★★ 1/5

Google

A chap by the name of Dylan called and pressed me to agree to a valuation after I made an enquiry. I have spoken to others at the branch previously over the phone without issue, but this chap became very rude for no reason whatsoever when I stood my ground and declined a valuation. As a matter of courtesy I explained I was not ready and I felt English people in MH could be more difficult to deal with when compared to people I was accustomed to dealing with in another part of the country. After a while, while I am talking as he was not accepting no for an answer, he abruptly put the phone down after saying all right mate. I am not his mate. He called me, was rude and put the phone down on me. I called back immediately and informed him that it was very rude. He became aggressive and stated I was racist, everything was recorded and Connells refuses to deal with me. I lived in a totally multicultural part of the country before for a long time without any issue whatsoever.Then why have Connels called me every month? I have not called them once.He also stated he was Indian. I have never met him and don't care if he is Indian. Why did he state that? If anyone raised the issue about race, it was him. A very rude and vile individual. I complained to Connels and three weeks on, no reply. As a full time landlord I have dealt with many Estate Agents, but this is the first to be so disgracefully rude and highly offensive. I have dealt with difficult agents, but nothing like this. I will inform others about my experience through social media and face to face. I take immense offense at Dylan's, and Connels therefore, totally false claim that I am racist. He simply could not accept my decision to not agree to a valuation and that caused him to become angry and abusive. I'm in my own home minding my own business. Connells calls me and is rude, abusive and puts the phone down on me incredibly rudely. So according to Dylan they call and record the conversation without informing you!! I can not recommend them at all. When Connels did reply after three weeks they chose to ignore certain questions. For example. The writer would not state if calls are recorded, as claimed by Dylan. I think he didn't know. As a full time landlord I'm familiar with estate agents but this is the worst I have experienced in 30 years. If you do chose them, you set the timetable and don't be pushed into anything. I'd stay clear though. But it's your call. Your money. Any hint of bad manners I'd recommend looking elsewhere.

D · 14 June 2023

★★★★★ 5/5

Google

Just bought a lovely home through Market Harborough Connells, very impressed with the service received from Lillie, Zach and Chris. Thanks again for all the help and smooth process!

Evie · 29 June 2024

★★★★★ 5/5

Google

Turned up on time for the initial contact. Jake was very friendly yet professional. Talked us through everything and explained if we did'nt quite understand. They have kept us inform throughout. Would really recommend this firm and Jake in particular.

Diana · 14 June 2022

★★★★★ 1/5

Google

Demand to see full financial information or offer in principle before letting you view a property. Sorry but why would I reveal to the selling agent how much I'm able to borrow? Just so they can make sure they only sell it to the person with the most money available. Erm I don't think so. We'll buy elsewhere thanks 🙄 …

A · 14 June 2021

★★★★★ 5/5

Google

Connells have provided a wonderful experience! Lillie especially and the team have gone above and beyond to make the purchase of our next home easy and enjoyable! Thank you guys!

Josh · 26 March 2024

★★★★★ 5/5

Google

From the beginning of the house buying process, Jayne listened to our requirements closely, encouraging us to look at properties that we hadn't considered. Throughout our purchasing process Jayne kept us full informed and was very efficient. we are really grateful for the team at Connells.

Edward · 14 June 2020

★★★★★ 5/5

Google

Fantastic service from Julie and her team. From someone who hates all things related to house buying and mortgage applications I cannot speak highly enough of how clear and easy she makes the entire process and how stress free it then becomes. Cannot recommend highly enough!

Duncan · 15 June 2019

★★★★★ 1/5

Google

how on earth do they get above 1 stars? It shows how much power they got as I only dare complain after the sale is completed. Most unprofessional throughout, here is the highlight. As background we need to know that they are the best paid party in the whole house sale industry, all other providers who work hard solicitors for example receive a fraction. they gained over 7K in this story while putting in next to nothing. I wanted to buy a house. they were marketing it. After viewing the property and making an offer I have been told they are not putting my offer through until I speak to their financial advisor. I told them I do not want to still pressed that they are not putting my offer through otherwise. After giving in and suffering through their advisor and finally understanding they want to skin me more. I pay a package and another package so I can receive their team. “Otherwise the sale is not really going through.” I said no. Then came a few days of “well you did not go through our mortgage broker or solicitor and we need to check if this offer can be considered” etc.NegativeResponsiveness, Quality, Professionalism, Value

LrKrynn · 14 June 2022

★★★★★ 5/5

Google

This was our first experience using Connell's mortgage service and Lauren Gimson performed nothing short of a miracle given the current climate during Covid. She exceeded our expectations and provided a service that I will be sure to not only recommend but use again myself in the future. Thanks again Lauren!PositiveQuality, Professionalism

Hannah · 14 June 2021

★★★★★ 5/5

Google

Great firm. Tom was really friendly and explained the process of selling my fathers property very clearly. Kept in touch regularly and always available if any questions. Thoroughly recommend

Natalie · 14 June 2022

★★★★★ 1/5

Google

how on earth do they get above 1 stars? It shows how much power they got as I only dare complain after the sale is completed. Most unprofessional throughout, here is the highlight. As background we need to know that they are the best paid party in the whole house sale industry, all other providers who work hard solicitors for example receive a fraction. they gained over 7K in this story while putting in next to nothing. I wanted to buy a house. they were marketing it. After viewing the property and making an offer I have been told they are not putting my offer through until I speak to their financial advisor. I told them I do not want to still pressed that they are not putting my offer through otherwise. After giving in and suffering through their advisor and finally understanding they want to skin me more. I pay a package and another package so I can receive their team. “Otherwise the sale is not really going through.” I said no. Then came a few days of “well you did not go through our mortgage broker or solicitor and we need to check if this offer can be considered” etc.NegativeResponsiveness, Quality, Professionalism, Value

Mate · 9 December 2021

★★★★★ 5/5

Google

We applied for our mortgage through Connells with Lauren and they were great! Lauren talked us through every step of the process and answered all our questions. Also found us a decent mortgage deal even though our our application was far from straight forward. Would definitely recommend :)PositiveResponsiveness, Professionalism

Alice · 14 June 2021

★★★★★ 5/5

Google

I delt with Ali, Lorna, and Laura, who were all friendly and professional, however then on I delt with Alan solely and he went above and beyond, he was patient and understanding and delivered an outstanding service on my instruction s as mine has been an emotional and complex sale and I would definitely recommend this estate agent s to anyone thank you so much Connells but especially your employee AlanPositiveResponsiveness, Quality, Professionalism, Value

Lynn · 14 June 2022

★★★★★ 5/5

Google

Lauren and Anil was fantastic from start to finish on my mortgage application. Would 100% recommend anyone looking for a knowledgeable, responsive and likeable professional to get their application through promptly!PositiveProfessionalism

Jack · 27 August 2021

★★★★★ 5/5

Google

Superb and efficient service from Gavin (Branch Manager) and Amy Deacon (Negotiator) - my house was proactively marketed as soon as the photos and layouts were available and they were careful to screen potential viewings to ensure buyers were in a position to proceed. The first 3 viewings resulted in 2 serious offers and we accepted the one most likely to proceed. The conveyancing is now underway and Gavin & Amy are in touch regularly to check I’m happy with progress. Couldn’t ask for a better service!PositiveResponsiveness, Quality, Professionalism, Value

Mel · 27 August 2020

★★★★★ 1/5

Google

Being messed around and lied to continuously. Not what I'd expect from a reputable company. They couldn't care less they've messed me about and making it exceedingly difficult to get answers. Straight crooks! Please save yourself the stress and use someone else. 👍🏾🙏🏽 …

Zaine · 14 June 2021

★★★★★ 5/5

Google

My experience with dealing with Connell’s has been a positive one. Alan Middleton and the staff at the Market Harborough office have kept communication going throughout the process of selling my house. The sale is a positive outcome and I am very happy with the way matters have been conducted. I have no hesitation in recommending Connells.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 14 June 2022

★★★★★ 5/5

Google

We had so much bad luck when it came to the sale of our property but Ali at Connells stuck with us every step of the way. He did everything he could to get us over the finish line, and we did it with 2 days to go and couldn't be more grateful. We are now living in our forever home. Thank you AliPositiveResponsiveness, Quality, Professionalism

Tamara · 14 June 2021

★★★★★ 1/5

Google

Massive begins with tw and ends like the word cats but without the c at the beginning.

Sarah · 14 June 2023

★★★★★ 1/5

Google

They do not let you view a property unless you book a meeting with there mortgage advisor?!, Clearly don't want to sell the property. Avoid this estate agents.NegativeQuality, Professionalism, Value

Tom · 27 August 2021