Trusted Agent profile

Connells Market Harborough reviews

4.4

★★★★★ Great

104 reviews across 2 platforms

11 St. Mary?????s Road, Market Harborough, LE16 7DS

Connells's Market Harborough office at 11 St. Mary?????s Road is rated 4.4 out of 5 across 104 reviews on two platforms, including 103 Google reviews rated 4.4.

Google logo

4.4 / 5

103

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Market Harborough office, from every platform, shown as written. First names only.

5/5

Google

We recently invited Nez from Connells to value our home and couldn’t have been more impressed. Nez was professional, knowledgeable and incredibly approachable throughout. We genuinely enjoyed meeting her and hearing her thoughts on the valuation. She took the time to talk us through how best to approach selling in order to achieve the price we would want, offering clear, honest and practical advice. We really appreciated the insight and guidance she provided. Thank you again, Nez, for your time and expertise. It was genuinely appreciated.

James · 16 February 2026

Agent replied · 16 April 2026

"We're thrilled to hear that Nez from Connells provided such exceptional service during your home valuation. Our team is dedicated to providing knowledgeable and approachable experts to help you achieve your selling goals. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

⭐⭐⭐⭐⭐ I honestly cannot recommend Nez at Connells highly enough. Selling a shared ownership property can be complicated and stressful, but Nez’s exceptional knowledge of shared ownership made the entire process feel clear, structured, and manageable from day one. What truly set Nez apart was her personalised approach. I never felt like “just another client” she took the time to understand my situation, explain every step clearly, and tailor her support to what I actually needed. Her empathy and understanding were evident throughout, which made a huge difference during what can be an emotional and overwhelming experience. Nez was fantastic at keeping me informed at every stage, always proactive with updates, responsive to questions, and clear in her communication. I always felt reassured knowing exactly where things stood and what was happening next. Above all, Nez genuinely keeps the customer at the heart of everything she does. Her professionalism, care, and commitment went far beyond expectations, and I am extremely grateful for her support. If you’re selling a shared ownership property, or any property, you couldn’t ask for a better estate agent. Highly, highly recommended.

Carly · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your glowing review! We're thrilled to hear that Nez provided exceptional knowledge, a personalized approach, and clear communication throughout your shared ownership property sale. Our team always strives to keep the customer at the heart of everything we do, and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to say how great Nez and her team have been, helping me sell my aunty’s bungalow to fund her care. Nez took the time not only to liaise with me,but also visited my aunty in the care home. Her team kept me informed and was a welcome help when I was having problems with the solicitors, stepping in and guiding me through a complicated sale, when I was struggling. Nez and all her team were friendly, polite and professional. I would use again and recommend.

Richard · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! It was our pleasure to assist you in selling your Aunty's bungalow and we are thrilled to hear that you had a positive experience with our team. We always strive to provide exceptional service and we are so glad that we were able to make a difficult sale easier for you. Thank you for choosing us and for recommending our services. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I would like to take a minute to thank Nez and her team for everything she has done for us during our house purchase. Throughout the entire process she was relentless and driven to get us across the line. She kept us more informed than our own agents did and at any given time she was more informed on the status of the chain than our solicitor. These were the longest 7-8 months of our lives, however, with Nez's help, we got there in the end. Thank you Nez! My family and I are eternally grateful!

Paula · 16 January 2026

Agent replied · 14 January 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience working with Nez and our team. We always strive to go above and beyond for our clients and are grateful for the opportunity to assist you with your house purchase. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

So happy with Connells Estate Agents. Nez has been superb throughout the whole process, from giving me a valuation to always communicating with me through the entire process. Nothing is too much for her. My home sold straight away. If I could give more than 5 stars, I would.

Jennifer · 15 November 2025

Agent replied · 14 January 2026

Thank you for choosing Connells Estate Agents! We are thrilled to hear about your positive experience with our agent Nez. Our team strives to go above and beyond for our clients, and we are delighted to have helped sell your home quickly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a really positive experience with Connells. Communication was always clear and prompt, and the team were consistently friendly and approachable. Nez was extremely helpful throughout the whole process, making everything feel smooth and always being happy to answer any questions.

Chloe · 15 December 2025

Agent replied · 14 January 2026

Thank you for your kind words! We strive to provide exceptional communication and friendly service to all of our clients. Nez is a valuable member of our team and we're thrilled to hear she made your experience smooth and enjoyable. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

It was a great opportunity to work with Nez and her team, the support was awesome and the process went smoothly and l will recommend my fellow friends and other family members.

Tendai · 15 November 2025

Agent replied · 14 January 2026

Thank you for the kind words! Our team was thrilled to have the opportunity to work with you. We are glad to hear that you had a great experience and would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Nez has been wonderful in assisting me with my sale and purchase of properties. She has helped in many ways over and beyond her remit, and I would recommend her services wholeheartedly.

Stephanie · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! It was truly a pleasure helping you with your real estate needs. I'm glad I could go above and beyond to ensure your satisfaction. I appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

It was meeting Triniti Griffiths at the Market Harborough branch that gave me the confidence to place my property on the market with Connells. The level of communication and professionalism throughout the process has been excellent. I would highly recommend both Triniti and Connells if you are considering selling your property. Andy Lloyd

Andy · 26 March 2026

Agent replied · 16 April 2026

Thank you for your amazing review, Andy! We truly appreciate your trust in Triniti and our team at Connells. We always strive to provide exceptional communication and professionalism during the selling process. We are grateful to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had the pleasure of dealing with Zach Bradley from the Market Harborough branch whilst viewing homes. Zach was courteous, knowledgeable and it was easy to hold a conversation with him whilst never feeling like we were being ‘sold’ to. A genuinely good person to have on your side whilst trying to make difficult choices!

Ritch · 29 June 2024

Agent replied · 13 June 2024

Hi Ritch, thank you for sharing your positive experience with Zach Bradley at our Market Harborough branch. We are delighted to hear that Zach provided you with excellent service and made your home viewing experience enjoyable. Kind regards, Lucy, Customer Relations.

5/5

Google

This last six months the team have been massively proactive and had my property sold and processed much quicker than previously experienced and has helped me enormously through the process. I think nez may need counselling after dealing with me she's been a star.

Fiona-Anne · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your kind words! Our team is dedicated to providing efficient and proactive service to our clients. We're thrilled to have helped you with your property sale and appreciate the recognition, especially for Nez. We'll make sure to thank her for being a standout star in our team! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a good experience using Connells services, all the staff are very friendly and helpful. Nez from Market Harborough was especially helpful through the whole process from start to finish.

Finlay · 6 April 2025

Agent replied · 26 April 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Wonderful service from Lillie at Connells. Very professional and knowledgeable about the houses she was marketing. A lovely, friendly, non-pushy approach to dealing with new customers like me. Reliable and punctual with appointments. Extremely happy with the service from Connells thanks to Lillie and the team :)

Phillipa · 26 March 2024

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Connells Market Harbourough, I wouldn't recommend. There is no communication, they sign you up for 26 weeks and do not market your property as they should. The professional photographs you pay for are not professional at all and they end up coming out to take on an iPhone. We had 1 viewing in 10 weeks and they made us drop the price for that and all they seem to want to do is to sell cheap and quickly. If they can't sell cheap then they can't sell. We gave them 28 days notice to which they were supposed to be marketing to get it sold in this time but after 2 weeks they took our house completely off websites. They broke their contract and we will never use them again. Please don't use unless you want to sell cheap for a quick sale.

Margaret · 15 June 2019

Agent replied · 13 June 2024

Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

1/5

Google

The experience I had with Connells was honestly shocking!! The manager Nez does not know what she is talking about and is just rude, constantly backpedaling on what she says. I also dealt with a young man named Jack, he was always late to …

Jon · 16 November 2025

Agent replied · 14 January 2026

Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at EAComplaints@Connellsgroup.co.uk and I can look into this for you as feedback like this is … More

5/5

Google

Nez the branch manager gives amazing customer service she goes out of her way to support in every way possible. I can't thank her enough. Her communication is fast efficient.

Aaron · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to share your experience with Nez as our branch manager! We are thrilled to hear that she provides amazing customer service and goes above and beyond to support our customers. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Despite some tricky moments along the way to my house purchase I felt the staff in Connells (in particular Lillie and Chris) did their utmost to move things forward. Lillie also helped out after I’d moved in 😇 …

Andrew · 30 April 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review Andrew Lawtie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

After struggling to sell a property for over two years we finally put it with Connells Market Harborough branch. What a good decision that was. Nez Carey, the manager, sold it fairly quickly but unfortunately our buyer chose a cheap lawyer …

Jennie · 16 November 2025

Agent replied · 14 January 2026

Thank you so much for sharing your positive experience with Connells Market Harborough branch! We are delighted that Nez Carey and our team were able to help sell your property quickly despite the challenges. We truly appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic service Lauren salt who sold me a house was amazing I couldn’t ask for any more from her service I would 100% recommend going to her. Everything I asked for she gave and helped me through finding my perfect home. Step by step helped me through everything explained everything perfectly and now from her help I have got my first home. I will definitely recommend her to everyone I know Great customer service skills as well she’s very well spoken and great patience to finding everything I was looking for. Thank you Lauren

Mafi · 14 June 2023

5/5

Google

I used Connells Market Harborough for the mortgage on my first home. Theresa Blandford was my mortgage manager and adviser and she made the process as easy and understandable for me. Theresa was extremely patient and friendly, she gave me great advice and explained everything with great detail. She also helped to break down the jargon that I didn’t understand initially. Theresa was also very accommodating and always available. She is an expert in her field and I am forever grateful to her for her support.

Lindsay · 14 June 2023

5/5

Google

The experience with Connells estate agents Market Harborough started off well until manager Steve left the company,then it became very rocky leaving 2 members off staff in charge, but over a year ago NEZ was appointed as the manager which …

Mark · 16 October 2025

Agent replied · 14 January 2026

Thank you for taking the time to share your experience with Connells estate agents Market Harborough. We are thrilled to hear that our manager Nez has made such a positive impact on your property sale. We are committed to providing … More

4/5

Google

We used Connolls for our mortgage advisor and I couldn’t thank Abigail enough for all the help she has given throughout the process of applying! She made the process really easy and our mortgage offer got accepted today, I am a massive worrier and so was emailing Abigail quite a lot and she always replied super quickly with helpful advice! Hopefully just got to get the keys now so hoping this process is as smooth! Thank you 😊

Katie · 14 June 2023

1/5

Google

*DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES* Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude. Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather than just taking the recommendation of the mortgage advisor. - This company are absolute amateurs, often taking weeks to reply to basic requests via email, almost never answering the phone, and never having the answers you need, often forgetting what was previously stated in calls/emails and never giving timescales for when he would complete critically time sensitive tasks. - On several occasions our conveyancer lied to us about not receiving documents from the sellers solicitor and when called out on the fact he had received said documents would give us an excuse as to why he had missed it, never apologising or taking responsibility. - We went to Connells to buy our first house which had no chain. This seems to be a very common theme with Conveyancing Direct to never prioritise cases which should be simple with no chain - our conveyancer had zero urgency and at every step let us down, we had to put in for a mortgage extension and even then he didn’t inform us of the outcome until 4:30pm on the day it expired. - The lack of urgency meant that extension also expired and could not be extended again, meaning we had no choice but to apply for mortgage with far worse interest rates, which will cost us thousands extra over our mortgage term. - Our conveyancer was completely incompetent, having to ask his manager on every decision, the only half decent service we received was when he was on annual leave!

Rob · 26 March 2024

Agent replied · 13 June 2024

Hello Rob, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Nez from Connells Market harborough assisted me with the purchase of property. Always very helpful and knowledgeable. Kept contact and assisted all the way through my 1st ever purchase of a property. Highly recommend.

Shane · 15 November 2025

Agent replied · 14 January 2026

Thank you for your kind words! We're thrilled to hear that Nez provided exceptional service during your property purchase. We pride ourselves on having knowledgeable and helpful staff who are dedicated to assisting our customers every step of the way. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Market Harborough

How many reviews does Connells Market Harborough have?

Connells's Market Harborough office has 104 reviews across two platforms: 103 on Google, 1 on Yell.

What is Connells Market Harborough's rating?

Connells Market Harborough is rated 4.4 out of 5 across all 104 reviews, and 4.4 out of 5 on Google from 103 reviews.

Where is Connells's Market Harborough office?

Connells Market Harborough, 11 St. Mary?????s Road, Market Harborough, LE16 7DS.

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