5/5
GoogleFantastic team. Above & beyond with customer service. Isobel, Laura & Robin have been excellent from start to finish. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 29 May 2023
Thank you, David.
Trusted Agent profile · Maritime Quarter
Bay Estate & Letting Agents Swansea reviews in Maritime Quarter
★★★★★
239 reviews across 2 platforms
29 Camona Drive, Maritime Quarter, SA1 1YJ
Bay Estate & Letting Agents's office in Maritime Quarter, at 29 Camona Drive, is rated 4.7 out of 5 across 239 reviews on two platforms, including 234 Google reviews rated 4.7.
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Reviews
Every review we hold for the Maritime Quarter office, from every platform, shown as written. First names only.
Google4/5
GoogleWe are selling our property with Bay Estate Agents and find the staff very responsive. We have had several views and fingers crossed for a sale now!
Agent replied · 29 May 2023
Thank you and fingers crossed.
5/5
GoogleBay Lettings have handled our property very well so far :) the whole set up was really easy and they keep us well informed!
Agent replied · 29 May 2023
Thank you for your kind review.
5/5
GoogleRobin and all the staff have looked after my 2 apartments for just over 10 yrs. with excellent service. I'm very grateful to them.
Agent replied · 29 May 2023
Thank you for trusting your properties with us over the years, Francis. Best wishes.
1/5
FacebookI am engaged to select rating, the quality of this agency has nothing to do with a star and the customer service is not even discovered as a definition to them. We talk about people that show they care, but when it comes there they're vanished. Definitely they will deduct deposit from you and students please avoid them. THEY'RE NONPROFESSIONALS!
5/5
FacebookBen and Claudio Those gentleman was so so friendly and good treatment with me and also all my friends are so happy to deal with them.
Agent replied · 26 November 2023
Thank you, Fawwaz. We’re very pleased you had a good experience and that you were treated well. Best wishes.
5/5
GoogleBay estate lettings are always so quick and consistent in their communication. They are committed to doing what's best for their tenants, in a fair and measured way, I would recommend them to anyone looking to rent.
5/5
GoogleWe recently purchased 2 properties simultaneously with Bay and couldn't have been happier with the level of service we were provided from our agent. He was extremely helpful with his knowledge of the properties within our preferred area and particularly helpful whilst negotiations were ongoing between us and the respective Vendors.
5/5
GoogleOur tenancy began in a very smooth way thanks to Bay Estate Agents and their hardworking, helpful and committed staff, especially Mr. Dimitrios Mengoudis for all his great work.
5/5
GoogleI would recommend Bay Estates to anyone buying, selling or renting in Swansea.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 29 May 2023
Thank you, Steve.
5/5
GoogleExcellent Service from the first meeting and continued during the tenancy. Excellent property choice and aftercare is second to none with friendly staff. Highly Recommended!
Agent replied · 29 May 2023
Thank you, Jason. Much appreciated.
5/5
GoogleIt was a really easy and convinient process. They explained to me everything perfectly and got an excellent service fast.
Agent replied · 29 May 2023
Thank you for your kind review.
5/5
GoogleFantastic service from start to finish!
5/5
Google"I have leased numerous apartments with Bay Estate! Most recent trip was cancelled due to Covid and Kate D'Arcy worked tirelessly to get our money refunded since it was not our fault we couldn't make the trip. She went above and beyond to take care of my family!!"PositiveResponsiveness, Professionalism
5/5
GoogleWould highly recommend Bay Estate Agents. A tenant was found for our property within 3 days. Very fast and efficient.
Agent replied · 29 May 2023
Thank you, Catrin. We hope the tenancy runs smoothly for you. Best wishes.
5/5
GoogleGreat service from a great team. would recommend if you are a renter or a landlord. Chris
Agent replied · 29 May 2023
Thank you, Chris, for your kind words.
5/5
GoogleGreat and industrious agents 👍 …
Agent replied · 29 May 2023
Thank you
5/5
GoogleI am a Chinese student. I rented a house that I am very satisfied with through Bay Estate Agents. The process was very fluent, quick, smooth, flexible and professional with great marketing materials. Especially a person named Claudio Gomes, he patiently explained some details of the house with me. Many thanks！
5/5
GoogleVery helpful! Big shout-out to Lora for all her help.
Agent replied · 23 October 2024
Thank you, Adam. Much appreciated.
1/5
GoogleI wouldn’t recommend international students to deal with them at all .NegativeQuality, Professionalism, Value
Agent replied · 29 May 2023
Hi Jasmine. Having checked with staff, our lettings database and all email leads, we have absolutely no record of you as a client with us. From your profile we can see that you leave exclusively one star reviews. If that’s your thing then fine but these kind of reviews are damaging for a family business, particularly in these difficult times. If you have a genuine concern or grievance, please be upfront and get in touch with us and we’ll do whatever we can to resolve this for you and improve on an area you feel is lacking.
5/5
GoogleExcellent place to go to to rent a property. Very friendly, helpful, courteous and efficient. Established great rapport with Claudio Gomes who guided me through the whole process in a friendly manner. Highly recommended.PositiveQuality
5/5
GoogleVery helpful! Big shout-out to Lora for all her help.
Agent replied · 29 May 2023
Thank you, Adam. Much appreciated.
5/5
GoogleFriendly, helpful staff.
Agent replied · 29 May 2023
Thank you, David. Very much appreciated.
5/5
GoogleVery helpful and professional. Loved their service 🙂 …
Agent replied · 29 May 2023
Thank you, Abhay.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bay Estate & Letting Agents Swansea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maritime Quarter.
