Trusted Agent profile · Margate · Kent
★★★★★
681 reviews across 2 platforms
Stockwell House, Cecil square, Margate, Kent, CT9 1BD
Part of Oakwood Homes, see every office.
Oakwood Homes's office in Margate, Kent, at Stockwell House, is rated 4.7 out of 5 across 681 reviews on two platforms, including 500 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oakwood Homes won in 2026.
Tell us what you need and we'll put you in touch. Oakwood Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding customer service from Ethan, polite friendly and professional. Really felt like a valued customer, at each point along my journey I was kept informed of listing changes and new listings that would suit my needs. I would highly recommend using Oakwood homes if you want a stress free experience.
Thanks for taking the time to let us know Anthony - all the best with your future plans.
5/5
GoogleWe have had such a positive experience with Oakwood Homes through buying, selling and letting homes through them. They are always friendly, attentive and helpful.
Great to work with you Tony - thank you 🙏 …
5/5
GoogleNothing was too much trouble for them. They kept us up to date with the sale and chased solicitors when needed.
Thank you Vivienne 🙏 …
5/5
GoogleOakwood homes have been brilliant from first contact at looking for a property, taking note of your requirements and budget right through to the end. The whole team have been super friendly and helpful. Lorraine, Alex and Maddy have been brilliant with all their help Thank you
Thanks for your kind comments Emili.
5/5
GoogleVery helpful and approachable, would highly recommend :)
Thank you Jack 🙏 …
5/5
GoogleExtremely helpful with myself in finding a new home to live in Ramsgate
Thank you Terence - we all wish you every happiness for your future plans. 🙏 …
5/5
FacebookDaisy and Kate did an amazing job with finding me a home to rent and did it within a couple of weeks of starting to look. They phoned me straight away when a home became avaliable fitting my needs. They both went above and beyond to help me.
That’s great to hear. Thanks for your feedback Jacqueline.
5/5
GoogleOakwood team helped find an appropriate property & presented in a clear & informative way
Thanks Shaun hope all goes well 🙏 …
4/5
GoogleOverall the experience was good - they recommended a solicitor who was great and worked to my time frame to complete with 3 months. Not much after sales would be my only observation compared with some other agents that I am aware of.
Thanks for your feedback Kate - we will review our processes to see how that can improve. We hope the move all went
5/5
GoogleJessye and the rest of the team I dealt with have been outstanding throughout what can be a very stressful process. Huge thanks to you all
That’s great - thanks Emma 🙏 …
5/5
GoogleI have worked with Oakwood Homes for the past two years, purchasing properties and also using their letting services and I must say, they are great. 100% recommend them.
Thanks Jeff - and thank you too for your business! 🙏 …
1/5
GoogleHaving given the management opportunity to address specific issues raised the lame response was to blame everyone else other than the staff involved - poor response,poor professionalism could go on just hope that the detailed points raised have behind closed doors been addressed.
We are sorry you still feel this way. This complaint has been thoroughly investigated and we are satisfied with our response already outlined.
1/5
GoogleI don’t recommend this branch-Margate as very rude customer service experience from particularly 1 letting agent.
5/5
FacebookAfter dealing with other letting agents, how wonderful it was to deal with Alex, he honestly, could not of been more helpful or professional. I cannot thank him enough personally, and as a representative of Oakwood, he makes them a pleasure to deal with. Thank you
Thanks for your feedback Wayne
5/5
GoogleIf it wasn’t for Craig’s diplomacy and dedication to getting my very tricky purchase over the line, we would have lost what is turning out to be a perfect home. I would totally recommend Oakwood Homes.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Cathy - glad we have been able to help. And thank you for your review ⭐️
5/5
GoogleFrom start to finish with my tenancy through Oakwood, they were always professional, open and, most importantly for me, friendly. I would highly recommend them to my friends and family.
Great to hear thank you Morne 🙏 …
5/5
GoogleVery friendly and helpful team
Thanks Ramy 🙏 …
5/5
GoogleI would highly recommend Oakwood Homes. Their letting advisor, Daisy Norton, provided excellent communication, feedback and a smooth service. She was professional and friendly at all times and the most importantly got us a rent. I can’t thank you enough, Daisy :)
Thanks for your feedback Alina - hope your move all goes well.
5/5
GoogleOakwood Homes is, in my view, one of the bests Estate Agent in Ramsgate given that they manage 5 of my properties for 3 years now without any blemish.
Thank you Lakshmi 🙏
5/5
FacebookThe amount of understanding and patience they gave my friends and I to look for the perfect house for us was wonderful. Alex Baker and the whole team of Oakwood Homes Lettings, thank you for making it trouble free and less stressful for us.
Thanks Anna
5/5
GoogleIt has been many years since this team have been managing my property and it has always been seamless to work with them.
Thank you Alison - we really appreciate your business 🙏 …
5/5
GoogleMy experience with Oakwood homes has been very good. My tenancy application was dealt with swiftly and professionally. Would definitely recommend.
Thanks Lloyd - hope all goes well in your new home. 🙏 …
5/5
GoogleThe staff have been extremely helpful and clear about everything all questions have been answered without having to even ask! she has made this an extremely painless and positive experience!
Just as it should be! Thanks Jonny! 🙏
5/5
FacebookAlex did a great job of showing us around the flat we were interested in renting. He was very honest and answered the questions we had. He was good with following up the viewing and was happy to assist us through the renting process.
Thanks for your feedback Nancy. Hope all goes well with your move.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Oakwood Homes won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Oakwood Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
