Miles and Barr Margate reviews

★★★★★ 5/5

Trustpilot

Maisie is very helpful!

Maisie is our property manager and she’s absolutely great. Even when things are out of her control, she’s compassionate and responsive to us. Grateful for her making renting life easier.

Liam · 24 August 2026

★★★★★ 5/5

Trustpilot

Good people

Property manager Louise is responsive and prompt. I'm really impressed with the level of customer service I have received. I appreciate the humanistic element.

Aston · 25 September 2026

★★★★★ 5/5

Google

The process for selling a house is generally quite stressful, but I am happy to say that Sabrina A made my life a little easier with the excellent customer service levels she provided. Thank you Sabrina!

Sharon · 6 July 2026

★★★★★ 5/5

Trustpilot

I am extremely pleased with the prompt…

I am extremely pleased with the prompt and helpful attention we have been given by Miles and Barr in both letting and in sales. We have been with the same agent for over 20 years and Charlotte Dyer has most efficiently and expertly managed our properties for well over a decade. I have always been impressed by Charlotte’s professionalism and kindly manner. Although we may not have the largest portfolio, I could not wish for a better service or more pleasant, helpful and effective staff.

Karin · 29 July 2026

★★★★★ 5/5

Google

Phil showed us around a few properties and is the only advisor that felt like he’s interested in both parties - both the buyer and seller. He was knowledgeable on every property and is an all round nice guy! Would highly recommend Phil.

Ellie · 12 May 2026

★★★★★ 5/5

Trustpilot

I spoke to Gracie this morning…

I spoke to Gracie this morning regarding an issue we have with a garage door at our rental property. She was kind and courteous and dealt with the matter very efficiently. Very impressed. Russell

Russell · 15 July 2026

★★★★★ 5/5

Google

We had a viewing with Phil, who was very personable and made us feel at ease during our time in the property. He gave us extensive information on the property and also really helped us visualise the potential, even pointing out ways to help improve the space. Thanks Phil

Rob · 26 March 2026

★★★★★ 5/5

Google

Your agent Phil Hopkins showed us 3 properties today. He was very patient and accommodating with us. We felt he was really knowledgeable about the local area and property market and was keen to steer us in the right direction as we are new to the area. Thanks Phil.

Sheila · 26 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Communication

Louise Dayley was exceptionally helpful and easy to reach for reassurance and information regarding sale of property to Tenants. I would go so far as to say She held the whole process together

Stephen · 16 July 2026

★★★★★ 5/5

Trustpilot

Louise at Miles & Barr has made the…

Louise at Miles & Barr has made the process of buying our first home so much easier. They were really helpful from the moment we found a property with them, and whenever they had a property that matched what we were looking for, they always let us know. They worked around us throughout the whole process, and Louise has kept us updated from the moment we placed our offer.

Ellie · 30 September 2026

★★★★★ 5/5

Trustpilot

Debbie T has been an absolute joy from…

Debbie T has been an absolute joy from start to finish of our house purchase! She’s incredibly knowledgeable, always on hand with brilliant advice (and the occasional agony aunt session!) and has been fantastic at keeping us updated and chasing things along. She’s a pleasure to speak to and has made the whole process feel so much easier. A real credit to Miles & Barr, thank you, Debbie! ❤️

Lauren · 23 September 2026

★★★★★ 5/5

Trustpilot

The team at miles and Barr have been…

The team at miles and Barr have been very helpful and Abigail Mantel has been very helpful with the selling of my house

Nigel · 16 September 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Start to Finish

We have been absolutely thrilled with the service provided by Miles & Barr. Everyone we have spoken to has been friendly, professional, and genuinely helpful throughout the entire process. The level of service has exceeded that of other estate agents in the area, and we’ve had experience with several Canterbury-based agents in recent years. From start to finish, the communication and support have been excellent. Two people who particularly stood out were Luke Payne and Rebecca Gravener. They guided us through the sale with professionalism, kept us informed every step of the way, and were always approachable and willing to help. Their dedication and hard work ultimately got the job done, and we are incredibly grateful for everything they did. We wouldn’t hesitate to recommend Miles & Barr to anyone looking to buy or sell a property.

Emma · 17 July 2026

★★★★★ 4/5

Trustpilot

Gracie Mae Brown feedback

Gracie Mae Brown is very helpful and promptly follows up on any issues and requests that I put her way. She clarified status of rental increase and following up promptly on gas invoice

Malcome · 10 July 2026

★★★★★ 5/5

Trustpilot

Excellent communication

Our contact with Miles and Barr was predominantly with Emily Stickler. Emily has been fantastic and has always been available to contact with any queries. Emily regularly called us every week to update us on the progress of the sale. 5/5 star service.

Clifford · 28 April 2026

★★★★★ 5/5

Trustpilot

An Excellent Company To Work With

From the very beginning of the sales process all members of the Miles and Barr team we very attentive. We were offered good advice and and at all times they showed courtesy and patience. 95% of the time they responded to our emails within a day. Highly recommended estate agent to work with. I have probably forgotten some one but thank An Excellent Company To you Sam, Kayleigh, Emily, Ross and Jordan.

Gtcollins · 7 September 2026

★★★★★ 5/5

Trustpilot

Throughout the selling process nothing was too much trouble.

We exchanged today and the whole process was made easier with Debbie’s help every step of the way. Debbie Mead was always easy to contact and talk to. If she was busy or even on her days off she would call me back.

JM · 22 April 2026

★★★★★ 5/5

Trustpilot

Lisa has been wonderful!

My property manager Lisa has been wonderful and approachable and my experience with Miles and Barr is one of the most positive I have had in 14 years of renting !

Robert · 17 July 2026

★★★★★ 5/5

Trustpilot

Good job done. Worth the fee.

My family need a lot of care .I am an unpaid carer . The fact that the staff at Miles and Barr do such a great job of managing our rental property a huge help to me . Every time I contact them they respond and help with useful one to one conversations ,such a help as technology simply does not understand the world and work load of an unpaid carer .Thank you all at Miles and Barr.

Mrs · 23 July 2026

★★★★★ 5/5

Google

We arranged to see several houses across a couple of days and Phil showed us around on both occasions. We are relocating to the area, so his local knowledge was really valuable. Phil was friendly, open and flexible and quickly identified what we were looking for.

Libby · 26 March 2026

★★★★★ 5/5

Trustpilot

Clear communication and great sales progressor

Miles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!

YY · 21 July 2026

★★★★★ 5/5

Trustpilot

Nadine held my hand when times were incredibly stressful

We had a tricky and bumpy journey with this sale. I am entirely convinced the fact that very junior people employed by the solicitors involved acting for the buyer in the transaction caused most of the issues we all faced collectively as buyer, seller and Agent. Their incompetence and apparent lack o empowerment, the lack of honesty and transparency or any sense of responsibility to fulfil the most basic of tasks (for which they were contracted and paid) with any sense of urgency or care meant the conveyancing process was long, fraught with hold ups, half truths, unfulfilled promises causing stress and completely and unnecessary delay. Through this whole process, frustrating as it was daily, Nadine as Miles and Barr’s progressing agent tried above and beyond to find solutions for all parties. She responded quickly with answers when she was eventually able to get them from both the buyer and eventually the buyer’s solicitor. She listened while I ranted at the ridiculousness (and incompetence of parties who must do this day in day out)of it all, always tried to find solutions and was pulled in all directions. She kept calm, although I know she shared my frustration at the unnecessary complexity of what should have been a simple, short chain and relatively small transaction was palpable. She kept positive and kept me in the loop when there was eventually progress and news. She did a better than anyone could have done faced with the broken and outdated almost entirely still analogue process of conveyancing as it is with solicitors today. The system is broken, conveyancing is not taken seriously enough by Solicitors and people like Nadine have to deal with the outcome of that hourly in their working day. She remained optimistic and positive She deserves to be praised for her tenacity and patience and client service.

Kerry · 7 July 2026

★★★★★ 5/5

Trustpilot

Becky been so helpful

Becky has been extremely helpful under quite difficult circumstances . We have relied on her to be the link with our buyer.

Teresa · 11 September 2026

★★★★★ 5/5

Google

Thanks to Phil Hopkins for a great viewing this afternoon in Broadstairs Tunis Row. Friendly, professional, and knowledgeable. He answered all my questions and made the whole experience enjoyable and stress-free. Highly recommended.

BuildLogicAI · 28 June 2026