Every review we hold for the Margate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe purchase of my property through…Miles & Barr - Folkestone.
The purchase of my property through Miles & Barr - Folkestone was a most positive experience. All the sales team members I came into contact with, be it by phone or in person, were responsive and professional. A shout-out has to go to the progressor, Emily Stickler, who kept me regularly informed every step of the way during a lengthy & at times, a frustrating, conveyancing process.
Geoffrey · 20 February 2026
Agent replied · 25 February 2026
Thank you for sharing your positive experience Geoffrey. We are thrilled to hear that our team provided professional support throughout your purchase. We apologise for any frustrations during the conveyancing process and appreciate your patience and trust in Emily, your sales progressor. We will be sure to pass on your feedback!
★★★★★ 5/5
GoogleLouise was absolutely brilliant throughout my sale. From start to finish, she was professional, responsive, and incredibly calm, even when things got a bit challenging. I never felt out of the loop; she kept me updated every step of the way and was always quick to answer any questions or concerns.
Her ability to stay composed and proactive made a real difference, and I always felt like I was in safe hands. Louise is a fantastic sale progressor, and I’d highly recommend her to anyone buying or selling through Miles & Barr. First-class service all the way!
Stephen · 26 October 2025
Agent replied · 25 December 2025
Dear Stephen,
Thank you for your kind comments, we are certainly lucky to have Louise and we appreciate your time in leaving this review.
Wishing you the best of luck in your new home.
Many thanks
Bradley
Branch Manager
★★★★★ 5/5
GoogleMy fiancé and me viewed a lovely property in Broadstairs last Saturday. We were very pleased with how courteous and affable Phil was when introducing the property to us. The pleasant experience will definitely help us in our thought process about how to proceed with our property search. Many thanks!
Joe · 28 June 2026
Agent replied · 28 July 2026
Thank you for your lovely feedback. We’re delighted to hear that Phil made your viewing experience such a positive one. Providing a friendly, professional and informative service is something we really value, and we’re pleased that his approach helped you with your property search.
We wish you both every success in finding the perfect home and will be sure to pass your kind words on to Phil.
Dan Woodward
Sales Director
★★★★★ 5/5
TrustpilotWould recommend
I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.
Kye · 23 July 2026
Agent replied · 4 August 2026
Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotOnce again
Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.
Jenny · 21 June 2026
Agent replied · 24 June 2026
Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter
★★★★★ 5/5
TrustpilotJade, solicitors with Miles and Barr, Dover.
Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me.
Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe.
I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them.
Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by.
Felt like family, always wanting to give their best no matter what situation arose.
I truly appreciate each and every one I had the privilege to meet and speak with.
Gulfiye · 7 October 2026
Agent replied · 9 October 2026
Thank you, Gulfiye, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support and professionalism throughout your house sale. It’s heartwarming to know that you felt like family and received the assistance you needed. We truly appreciate your kind words and recommendation, and we’re here for you whenever you need us
★★★★★ 5/5
GoogleSuper friendly staff all round and Phil was very helpful and went above and beyond to show us different properties to try find us one perfect for us. Would definitely highly recommend this estate agent for anyone looking to buy or rent. 5 stars all the way
Stuart · 28 June 2026
Agent replied · 28 July 2026
Thank you so much for your fantastic review! We're delighted to hear that Phil and the team provided such a friendly and helpful service. Going the extra mile to help our clients find the right property is something we pride ourselves on, and we really appreciate your kind words and recommendation.
Dan Woodward
Sales Director
★★★★★ 3/5
TrustpilotA fantastic property manager
Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy.
Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.
Alison · 22 June 2026
★★★★★ 4/5
TrustpilotFriendly and professional
Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr
Rosemary · 30 September 2026
Agent replied · 2 October 2026
Thank you for sharing your experience, Rosemary. We are glad to hear that our team provided the support and guidance you needed during your complicated property sale. We apologise for any overwhelming information at the start, but we appreciate your recognition of our friendly and professional service. Your recommendation means a lot to us, and we are here to help if you need anything further
★★★★★ 5/5
TrustpilotMiles & Barr Ramsgate are Superb!
Miles & Barr were Superb! My experience with the Ramsgate branch was one of sheer delight. My viewing appointments with Sophia and her colleague were carried out with extreme professionalism and a great deal of friendly, genuine attention. I was thoroughly impressed with Becky, who was exceptional throughout my home purchasing process, helpful, quick to respond and so kind. I would whole-heartedly recommend Miles & Barr to anyone, they were really amazing I would be more than happy to engage with their services in the future.
Friend · 29 September 2026
Agent replied · 30 September 2026
Thank you for sharing your delightful experience with us. We are thrilled to hear that our team provided you with professional support and genuine attention throughout your home purchasing process. It's wonderful to know that you found our service efficient and our local expertise valuable. We look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotMe and my partner dealt with Abigail…
Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳
Queenieb · 4 August 2026
Agent replied · 6 August 2026
Thank you for sharing your experience, Queenieb. We're pleased to hear that Abigail provided excellent communication and support during your move. Our goal is to ensure a smooth process, and it's great to know we achieved that for you. We appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
GooglePhil Hopkins was the estate agent for one of our viewings in Broadstairs. Phil was friendly, professional and very easy to talk to! He ensured we had seen everything we wanted to and was knowledgeable about the house and the area. Thanks you Phil! ⭐️
Georgia · 30 June 2026
Agent replied · 28 July 2026
Thank you so much for your wonderful review! We're delighted to hear that Phil made such a positive impression during your viewing. It's great to know that his friendly, professional approach and local knowledge helped make your experience enjoyable and informative. We'll be sure to pass your kind words on to Phil. Thank you again, and we wish you all the best with your property search! ⭐️
★★★★★ 5/5
TrustpilotProperty Sale
Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.
Geoff · 18 June 2026
Agent replied · 24 June 2026
Thank you for sharing your experience, Geoff. We're delighted to hear that our support was helpful and efficient during your sale. Having a local contact is essential, and we're glad that Becky, your sales progressor could provide that for you. If you have any further questions, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleI sold my house in Woodley last week and Lee was my estate agent. From the word go I was impressed by Lee’s professional and honest attitude. He set up a WhatsApp group so that we could communicate regularly and he always kept me posted and replied promptly to any messages. Lee sold the house quickly and without any hassle.
I wouldn’t hesitate to use Lee again and I thoroughly recommend him.
David · 17 November 2025
Agent replied · 17 July 2026
Thank you for your kind review David and for supporting a self-employed agent.
Best wishes
Lee @davistatewoodley
★★★★★ 5/5
TrustpilotVery pleased with the team at Miles and…
Very pleased with the team at Miles and Barr for recently selling my property.
I initially chose them thanks to the warm and professional approach of Maddy at the front of house. Shea then provided a well-researched valuation and responded quickly to all of my questions. Kayleigh expertly negotiated an offer and timescale that worked perfectly for everyone in our chain. Finally, Emily handled the sales progression with empathy and complete regularity; her weekly updates provided a level of reassurance I haven't experienced with other agents.
I am so glad I went with Miles and Barr and would highly recommend them if you are thinking of selling your home.
Ben · 18 September 2026
Agent replied · 21 September 2026
Thank you for sharing your wonderful experience, Ben. We're thrilled to hear that our team provided you with professional support and clear communication throughout the process. It's great to know that our local expertise and integrity helped you achieve a successful sale. We truly appreciate your recommendation and wish you all the best in your new chapter
★★★★★ 5/5
TrustpilotThe staff are very helpful
The branch staff are very helpful, polite and friendly and have had a positive experience with them during viewings and when I came into branch to ask questions. Denise who has been dealing with our move has been very good at answering all our questions and we had a lot as first time buyers.She is also really cheerful and down to earth, so has made the whole process feel less intimidating! The process was broken into manageable steps so would recommend for first time buyers to go with M&B Canterbury as they have made it less overwhelming for us. It helps they worked alongside our solicitors, PLS, who they got in touch with us. I believe this made the process more smooth and less stressful.
Rachael · 17 September 2026
Agent replied · 21 September 2026
Thank you for sharing your wonderful experience, Rachael. We're thrilled to hear that our team provided you with helpful and friendly support during your journey as first-time buyers. It's great to know that Denise made the process feel manageable and less intimidating. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotNadine Roberts
Nadine Roberts, Senior Sales Progressor provided invaluable support in the latter stages of our property purchase through Miles and Barr. Her regular “check ins” with us and timely communications when the going became tough with our sales chain were supportive and we feel, integral, in bringing the extremely fraught exchange and completion process to a satisfactory conclusion. We really appreciated both her professional and reassuring manner and “safe pair of hands” in supporting both our Seller’s interests and ours and in facilitating communications lower down our chain. Nadine provided excellent customer service and both complimented and completed our earlier 5* experience with Miles and Barr colleagues, in their role as Selling Agents within the Broadstairs area. Trustworthy and Exemplary recommendation to anyone seeking Estate Agency services in and around Broadstairs. With thanks to all the Team
Consumer · 15 September 2026
Agent replied · 19 September 2026
Thank you for sharing your experience with us. We're thrilled to hear that Nadine provided invaluable support during your property purchase. Her professional and reassuring manner truly reflects our commitment to integrity and customer value. We appreciate your trust and recommendation.
★★★★★ 5/5
TrustpilotGreat viewing experience
Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.
Peter · 23 July 2026
Agent replied · 5 October 2026
Thank you for your kind words, Peter. We're thrilled to hear that Lynette provided you with excellent support and showcased Canterbury's properties effectively. We appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotHuge thank you to Louise Daly and the team
Huge thank you to the team, especially Louise Daly who has been wonderful getting this first time buyer’s purchase over the line. Louise has been instrumental in communication and helping to resolve issues, and making the whole process stress free. Very happy and grateful! ☺️
Jo · 18 June 2026
Agent replied · 24 June 2026
Thank you for your kind words, Jo. We're thrilled to hear that Louise, your sales progressor, provided such excellent support and made your first-time buying experience stress-free. We pride ourselves on clear communication and professional integrity to ensure our customers feel valued. If you need anything else, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotI had a wonderful experience dealing with Emily
I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️
Jo · 16 July 2026
Agent replied · 20 July 2026
Thank you for sharing your wonderful experience, Jo. We are thrilled to hear that Emily provided outstanding support and kept you updated throughout the process. We truly appreciate your recommendation and will pass on your kind words to Emily.
★★★★★ 4/5
TrustpilotSelling and buying a house is always a…
Selling and buying a house is always a stress process but the service we received from our sales progressor Louise made it more manageable. Louise was always available when needed and provided great communication with the chain and always happy to assist when needed.
Harriet · 23 June 2026
Agent replied · 25 June 2026
Thank you for sharing your experience, Harriet. We're glad to hear that Louise's support made the process more manageable for you. If there's anything more we can do to assist you, please feel free to reach out.
★★★★★ 5/5
TrustpilotRenting with Miles & Barr was great
Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutions we needed.
Daniela · 27 July 2026
Agent replied · 29 July 2026
Thank you for your feedback, Daniela. We're so pleased to hear that our support was efficient and that Madison was quick to address your needs during your tenancy. We strive to deliver a seamless experience with integrity and professionalism. If you ever need assistance in the future, please don't hesitate to contact us.
★★★★★ 5/5
TrustpilotThank You, Miles and Bar
We are very grateful for the journey to our new home with the help of Miles and Bar. They provided excellent guidance and support throughout the process. A special thank you to Louise and Bradley for all their help and professionalism. Highly recommended!
Manu · 30 June 2026
Agent replied · 2 July 2026
Thank you, Manu, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with excellent support and professionalism throughout your journey to your new home. We always strive to put our customers first and deliver a seamless experience. Your recommendation means a lot to us
★★★★★ 5/5
GoogleAs always, Phil was professional and friendly. He arrived before our viewing and made himself familiar with our property. Tried to make friends with our dogs without much success 😄 was really thoughtful to receive a text message after the viewing with some feedback. Thanks Phil 👍 …
Debbie · 23 May 2026
Agent replied · 26 May 2026
Thank you for your lovely review! We’re pleased to hear Phil was helpful, friendly, and fully prepared for your viewing in Broadstairs. Being ready and attentive at every house appointment is an important part of the service we provide as a local estate agency and were really pleased that you have left us a review.
Kind regards,
Dan Woodward
Sales Director
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