Miles and Barr reviews in Margate

★★★★★ 5/5

Google

The Property Management team are next level! We submitted a repair issue with our boiler, turns out after nearly singeing the gas engineers hair off, that we need a new boiler. It isn't going to happen today, that's ok. However their response was to call and and ask if someone could come over and drop some heaters to ensure us, and the kids wouldn't go cold until the issue was rectified. SERIOUSLY! What Agency goes to this level?! I've been renting globally for a while, and my wife and I have lived in 13 different homes over the last 17 years, and no one has gone this above and beyond before! Well done & thank you Miles and Barr Property Management team and Nicole.PositiveResponsiveness, Quality, Professionalism

Milton · 18 June 2021

★★★★★ 5/5

Trustpilot

Excellent service

I haven't bought a property in over 40 years so was a bit rusty. Everything Miles and Barr have done for me has been excellent, from the initial introduction, both polished and professional to the updates received every ten days to let me know how the sale was going through. Any difficulties quickly remedied, I can't praise Miles and Barr enough. I would also like to praise Ben for his professionalism during the initial meeting and Shelley Webster who has kept me up to date throughout the procedure.

Jacqueline · 17 June 2021

★★★★★ 1/5

Trustpilot

Not a good experience.

We asked M&B to market our house last autumn and only had a few viewers. The few viewings that did take place, we never had any feedback from the agents. For weeks on end we heard nothing from them. Earlier this year they called me suggesting we dropped the price by £10k to get in before the stamp duty concession ended. But no sale. So I cancelled the contract and put the property with a different agent. A week and a half later and we have an offer at the original (higher) asking price which we have accepted.

Peter · 6 June 2021

★★★★★ 5/5

Trustpilot

Helped me through the entire process of…

Helped me through the entire process of getting the house on the market and finding a buyer. The sales negotiator, Louise Daly, was professional, friendly and determined throughout to make sure the sale went through as smoothly as possible in a difficult time. Was genuinely pleased for me when it was completed which was lovely.

Consumer · 3 January 2024

★★★★★ 5/5

Trustpilot

Sophie Collins was a great help in…

Sophie Collins was a great help in finding us our latest property to let. Communication was very polite and helpful. We are very pleased. Thanks so much.

Octavia · 12 March 2022

★★★★★ 5/5

Trustpilot

Was seamless from start to finish

Was seamless from start to finish. Anna was very helpful and guided me through all the steps and procedures to get my new place.

John · 28 July 2022

★★★★★ 5/5

Trustpilot

A big thanks to Holly at Miles and Barr…

A big thanks to Holly at Miles and Barr for helping me secure a great flat. Service I have received has been exceptional as I have been looking for sometime.

Vinyl · 23 August 2021

★★★★★ 5/5

Trustpilot

Amazing experience

Holly Hill is an absolute diamond. Really helped my partner and I land out first rental together. Fast responses and very friendly and polite. We really appreciate the help! :)

Charlotte · 19 August 2021

★★★★★ 5/5

Trustpilot

Really helpful service very prompt and…

Really helpful service very prompt and polite. I would like to thank Anna Adamczak for all her help as I am a first time renter.Regards

Paul · 19 May 2022

★★★★★ 1/5

Trustpilot

Bigotted staff with too much power

This company discriminates against single parents of low income. This agent told me they had put my details forward for rental properties when in fact they did not show my details to the landlord at all. I found this out as a family member turned out to be a friend of a landlord but he wasn't shown my details. This is down to the one member of staff having too much 'power' and it going to her head. Shame on you and your colleagues for judging people by thier circumstances.

Emma · 26 February 2021

★★★★★ 5/5

Trustpilot

Sophie Collins was extremely helpful

Sophie Collins was extremely helpful, cooperative, knowledgeable and efficient. She addressed our requirement precisely and used to respond directly. We salute her and Miles & Barr for such service!

Raed · 28 August 2021

★★★★★ 5/5

Trustpilot

Post completion

Rebecca was so helpful in getting our completion sorted. She and her team have been so supportive and we are very grateful for their help.

Mandy · 25 March 2022

★★★★★ 5/5

Trustpilot

Jakes review

Jake was punctual and very helpful with my house tour. He’s a very polite smart young man and I’m pleased to have met him

Blessing · 12 May 2022

★★★★★ 5/5

Trustpilot

Helpful holly

Holly was very helpful when answering any questions we had and guiding us through the letting process. Holly made something that is stressful a lot more manageable. Thank you

Siobahn · 29 July 2021

★★★★★ 4/5

Trustpilot

Miles and barr,helped me sell my…

Miles and barr,helped me sell my property,all the people were very helpful,especially Suzanne, she kept me informed all the time,as to what was going on,thank you very much.

Kitson · 25 September 2021

★★★★★ 5/5

Google

Cannot Fault these guys. We arranged a range of viewings through Reece Gumm - including a brand new to market property. He was polite, on time and we made an offer immediately. The whole process was slick and simple.

Charlotte · 18 June 2022

★★★★★ 1/5

Trustpilot

On the verge of being left homeless…

On the verge of being left homeless because of incompetence, delays, and now outright lies.Offered and agreed a Move In date, plan accordingly and give notice on current property.1 week later, some BS about workmen unable to get in, so push the Move In date back 8 days.Plan and pay for things based on the new Move In date.2 days before Move In, chase to confirm about keys, only to have date pushed back another 3 days, to basically coincide with the date we have to give keys back on current home, meaning we have no way to move furniture, decorate etc and even 1 more days delay means we would be homeless.Then, to be told they never mentioned any date other than the latest one, and we must "be confused" (I have it in writing - no confusion there!), and there is nothing they can do about it....My wife is in tears, I am an emotional wreck, and we have got to find £750+ to cover lost deposits, cancelled van hire, storage, and hotel costs.We have Rented for the last 25yrs, moving numerous times. NEVER have we been subjected to such a dysfunctional, ignorant, could-not-care-less bunch of cowboys.

Raymond · 16 November 2020

★★★★★ 1/5

Trustpilot

I have had my house up for sale for 2…

I have had my house up for sale for 2 1/2 months now during the current "housing boom" with this agent. During this time I have had four viewings - a fifth did not show up and no explanation was given. The first "buyer" made an offer, then withdrew it two weeks later after searches had been started. Last person to view told me my house was "overpriced, too small, and about to collapse due to a construction fault", which - if it is a fault - affects all 120 houses on this 40-year-old estate! He then offered 10% below asking price, which had already been reduced. Nobody seems to know what other staff are doing, they double up on calls, or do not call at all. I had to constantly remind them of my situation and circumstances. Given up now - will try again in the new year with another agent.

Sabine · 6 November 2020

★★★★★ 5/5

Trustpilot

We have recently purchased a property…

We have recently purchased a property through the Miles & Barr branch in Cliftonville & we would like to thank them all for their professionalism & efficiency throughout the whole process. Louise Daly, in particular, has been a complete star & her calm manner & understanding of the industry has been a huge help to us through a sometimes stressful time. Thank you so much, we really appreciate it! David & Laura Milner

Laura · 14 February 2022

★★★★★ 1/5

Google

Def not on buyers side. Like most of agencies - greedy for profit BUT without properly taking care of potential clients. Demand in Margate is definitely high but so is a need for decent estate agencies now!

Paula · 19 June 2018

★★★★★ 1/5

Trustpilot

I am far from happy with them

I am far from happy with them, i have now been without hot water for 11 days and still they are not chasing the plumber to fix the boiler, as my shower also works from my boiler i can even have a bath or shower. I am disgusted with the service, how would they feel with no hot water!!!!!!!!!!I have to state this is NOT down to my landlord as he is paying them to deal with this.I have now told them that if it is not fixed by the weekend i will be going to environmental health and trading standards.....

Paula · 9 September 2020

★★★★★ 1/5

Google

it was pretty good working with miles and Barr, our agent was very good and worked so hard to get this flat sold to us it took 2 years because of covid etc so very well doneNegativeResponsiveness, Quality

Richard · 18 June 2022

★★★★★ 5/5

Google

Professional,hard working and Louise worked really hard to see our sale through every step of the way right through to exchange and completion and also Charlie our first contact with miles and Barr,great people would definitely recommendPositiveResponsiveness, Professionalism

Mark · 18 June 2022

★★★★★ 5/5

Trustpilot

I sold my house through Miles and Barr…

I sold my house through Miles and Barr and ciyksnt be happier with the whole process. All the staff were so helpful and responsive. Thank you to Bradley and the team

Lynne · 18 November 2020