Trusted Agent profile

Frank Innes Mapperley reviews

4.0Platinum winner · 2026View award details

★★★★★ Great

597 reviews across 3 platforms

968 Woodborough Road, Mapperley NG3 5QS

Frank Innes's Mapperley office at 968 Woodborough Road is rated 4.0 out of 5 across 597 reviews on three platforms, including 392 Google reviews rated 4.8. The 203 Trustpilot count is for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of three awards Frank Innes won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

392

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

203

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Frank Innes. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mapperley office, from every platform, shown as written. First names only.

5/5

Google

Terrible

Jack · 29 March 2024

Agent replied · 26 November 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Unprofessional

Rating only, no written review.

Sudheer · 19 September 2023

5/5

Google

Rating only, no written review.

Aleena · 17 September 2023

Agent replied · 1 October 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Good Communicatiom

Rating only, no written review.

LD · 14 September 2023

5/5

Google

Rating only, no written review.

Lakshika · 10 September 2023

Agent replied · 1 October 2023

Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Abby is awesome!!!

Tran · 14 August 2023

Agent replied · 28 August 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Sylvia · 25 June 2023

Agent replied · 25 July 2023

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Reynolds · 27 March 2023

Agent replied · 25 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Taylor · 25 February 2023

Agent replied · 25 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Greg · 29 August 2022

Agent replied · 25 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Kacey · 29 August 2022

5/5

Google

Rating only, no written review.

Kirsty · 29 August 2022

Agent replied · 25 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

I don't recommend.

Marcin · 25 July 2022

Agent replied · 25 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Nitin · 25 July 2022

Agent replied · 25 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Excellent experience with frank innes

Rating only, no written review.

Grant · 30 March 2022

1/5

Google

Rating only, no written review.

Jamie · 25 July 2021

5/5

Google

Rating only, no written review.

Alexander · 25 July 2021

1/5

Google

Awful company

Paul · 25 July 2020

Agent replied · 25 July 2023

Hi Paul, Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.

4/5

Google

Rating only, no written review.

Thomas · 25 July 2020

5/5

Google

Rating only, no written review.

Damien · 25 July 2020

1/5

Trustpilot

Very unhelpful once house is tenanted

Rating only, no written review.

Nathaniel · 10 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Frank Innes's Google reviewsLeave Frank Innes a review

Questions about Frank Innes Mapperley

How many reviews does Frank Innes Mapperley have?

Frank Innes's Mapperley office has 597 reviews across three platforms: 392 on Google, 2 on Facebook, 203 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Frank Innes Mapperley's rating?

Frank Innes Mapperley is rated 4.0 out of 5 across all 597 reviews, and 4.8 out of 5 on Google from 392 reviews, checked 9 October 2026.

Has Frank Innes won any awards?

Yes. In The Trusted Agent 2026 awards: Frank Innes, Mapperley won Platinum; Frank Innes, Mansfield won Gold; Frank Innes, Long Eaton won Gold.

Where is Frank Innes's Mapperley office?

Frank Innes Mapperley, 968 Woodborough Road, Mapperley NG3 5QS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.