Trusted Agent profile · Mansfield · Nottinghamshire

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Bairstow Eves Mansfield reviews

4.9

★★★★★ Excellent

127 reviews across 1 platform

5 High Street, Mansfield Woodhouse, Nottinghamshire, NG19 8BB

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Bairstow Eves's office in Mansfield, Nottinghamshire, at 5 High Street, is rated 4.9 out of 5 across 127 reviews on 1 platform, including 127 Google reviews rated 4.9.

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4.9 / 5

127

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mansfield office, from every platform, shown as written. First names only.

5/5

Google

Happy with the service provided, Jessica Scott was great all round

Josh · 23 June 2026

Agent replied · 23 August 2026

Thank you, Josh, for your wonderful feedback! We're thrilled to hear that you were happy with the service provided and that Jessica Scott made such a positive impression. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am very grateful for all the team, even though my purchase wasn’t through them, the sales team, Nial and Reo was still very helpful whenever needed! I used Dean Bickley for my mortgage advisor and couldn’t recommend him enough, always on hand when needed. Very helpful and helped me all the way through my purchase! Overall I highly recommend using the team for any house buying or selling!

Brooklyn · 11 October 2024

Agent replied · 30 August 2024

Thank you for your 5* review and recommendation Brooklyn. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

When I first took out my mortgage 5 years ago I spoke with Dean and he was really great at helping me and setting everything up. My mortgage was coming up for renewal and I thought I’d contact Dean again closer to the time, but I didn’t need to in the end as he contacted me saying his notes had prompted him to contact me with the renewal coming up. Was a welcome surprise and one less thing for me to worry white. Had a couple of meetings with him and he was super helpful yet again. Always provides a great service, and I’d highly recommend him.

Leah · 17 December 2025

Agent replied · 16 January 2026

Thank you for your kind words! We love hearing about our customers' positive experiences, and we're so glad that we were able to help with your mortgage renewal. Our team is dedicated to providing top-notch service and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Reo was amazing when selling my dad's house. Happy to answer any questions and push things along when needed.

Dave · 13 March 2026

Agent replied · 13 April 2026

"Thank you so much for taking the time to leave us a review! We are thrilled to hear that Reo provided exceptional service during the sale of your dad's house. We are always here to answer any questions and make the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Having recently purchased a property through Bairstow Eves ,we have found the whole experience seamless .Niall and Reo have been excellent very professional, we were left to roam the property at our leisure all our questions were answered. We live currently live a good few hours drive away Niall and Reo were very accomodating with our second viewing. Overall a very pleasurable experience .

Graham · 11 October 2024

Agent replied · 30 August 2024

Thank you for your glowing 5* review and your kind words Graham. Kind regards, Lucy, Customer Relations.

5/5

Google

Hey ladies fantastic no need cry for help they fantastic from sale to letting amber lucie between them knowledge does not go missing if unsure where to go look no further amber Jessica lucie rest team office all offer expert support every detail explained I was happy for sale side Amber gave all help and Lucie Jessica letting team delivered prior to exchange had happy let. 110% given at all times if unsure 🤷‍♀️ ask they will answer great to work will continue happy landlord 👍👍👍

Manvir · 18 October 2025

Agent replied · 16 January 2026

Hello Manvir, Thank you so much for your fantastic 5* review! We're thrilled to hear that Amber, Lucie, Jessica, and the rest of the team provided you with expert support and made your experience a positive one. We look forward to continuing to work with you as a happy landlord. Best regards, Lucy, Customer Relations Team

5/5

Google

My house was sold in less than a week of it going on the market. The staff at Mansfield Woodhouse branch were simply brilliant, from my very first meeting with them until finalisation of the sale. I was fully informed throughout my journey and felt completely supported at all times. Staff were always available and willing to answer any queries. They constantly kept me updated and were polite, professional and approachable during every interaction. A very special thankyou to Reo, Simon and Niall (who's now left) as they most certainly went above and beyond to help/support me. Nothing was ever too much trouble for them and they explained things in a way that was easy to understand, no matter how many times I needed to ask. Reo and Simon are an absolute credit to your team and deserve recognition. Thankyou so very much. Will certainly use Bairstowe Eves again and strongly recommend.☺️💯

Kerry · 11 October 2025

Agent replied · 4 May 2025

Hello Kerry, thank you so much for your wonderful 5* review! We're thrilled to hear that your experience with our Mansfield Woodhouse branch was so positive and that Reo, Simon, and Niall provided exceptional support throughout your journey. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Had a great experience with the Bairstow Eves Team both in Mansfield and Sutton. A huge thanks to Dean and Lisa in helping us with buying our property. They were always willing and quick to respond to any queries via email or call. We really appreciate your service.

Jeny · 13 April 2025

Agent replied · 30 August 2024

Thank you for your excellent 5* review and kind words of our dedicated team Jenny. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at Bairstowe Eves Mansfield Woodhouse branch have been great during the sale of my house. There was a change of manager during the process, which was not ideal. However, the new manager, Simon, got things moving forward quickly and competently maintaining good communication with me. James and Niall have also been fabulous at keeping me updated throughout the whole process. They have excellent customer service skills and are always polite and helpful. Thank you to the team, wonderful service!

Laurie · 11 October 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The Bairstow Eve's Team at Mansfield Woodhouse: Simon, Jess and Reo have given us excellent service; from the onset of a very professional and detailed valuation by Simon, to continued support by all the team throughout the sales process. We would have no hesitation in recommending this office to anyone wishing to sell or purchase a property. A big thankyou to the team.

David · 11 February 2026

Agent replied · 16 January 2026

Thank you for the glowing review! Our team at Bairstow Eve's Mansfield Woodhouse office is dedicated to providing top-notch service and support throughout the entire sales process. We're thrilled to know we exceeded your expectations and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A massive thank you to Penelope, Jordan and all the team! Penelope and Jordan went above and beyond to assist both our buyer and seller with their paperwork simply to ensure the sale of our home went through as quickly as possible. Penelope kept us updated throughout the whole process (which turned out to be a lot more stressful than we initially thought) and was a pleasure to speak to always - if Penelope says she’s going to call you back, she will call you back. Plus - they sold our home within a week for over the asking price. Would highly recommend if you are considering selling your home.

Ellie · 11 October 2022

Agent replied · 11 October 2026

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

As a first time buyer I was very nervous of what seemed like a minefield! Dean was fantastic in explaining details and assisting me in getting the best deal possible and support was second to none. Massive thank you.

Helen · 5 March 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave us this great 5* review Helen. Kind regards, Lucy, Customer Relations.

5/5

Google

We used Dean at Bairstoweves Mansfield woodhouse for our mortgage and i can honestly say that’s the best decision we’ve ever made. Dean searched relentlessly for the best deals for us and succeeded, we had such an amazing one to one experience, kept in the loop constantly, he was available to answer any questions we had. He made the process so much easier for us, as first time buyers we couldn’t have done this without deans help! Looking forward to coming again in 5 years to sort our new rates! Thank you for all your help Dean, it’s appreciated!

Savannah · 29 May 2025

Agent replied · 13 April 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Selling my house during the COVID era was a trying experience. Penelope and the folks at Bairstow Eves did really well in difficult circumstances. We had 3x potential buyers who struggled to get mortgages and it was demoralizing. But these guys remained positive and kept working at it, until finally at the 4th attempted buyer the sale went through with no hitches. They were patient with me pestering them like a child in the back seat on a trip to the seaside. With the are we nearly there yet type questions. And to their credit, they always answered my emails and calls, then chased down any issues to keep things on track. I also used their in house conveyancing service, and I think they were excellent too and equally patient with me. It made it easier to have the lawyers and the estate agents on the same team. So thanks Alana on the legal team, Penelope on the Estate Agent side, and the guys Jordan and Troy too. Thanks for a great service!PositiveResponsiveness

Mark · 31 August 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We would like to thank all at Bairstow Eves Mansfield Woodhouse for all there help in helping us sell our home. Huge thanks to Reo and Simon for great communication from start to finish, we would highly recommend anyone to use this branch! Once again thank you 🙂

Steven · 11 October 2024

Agent replied · 30 August 2024

Hi Steven, thank you for your kind words! We're delighted to hear that Reo and Simon provided you with excellent communication throughout the selling process. We appreciate your recommendation and wish you all the best in your future endeavors. Thank you! Kind regards, Lucy, Customer Relations.

5/5

Google

All staff at Mansfield Woodhouse have been brilliant from start to finish, helping with all questions and query’s which had really helped during the buying process. Reo has been amazing too and has answered most of my questions and concerns and always given a quick and helpful answer.

Matthew · 11 October 2024

Agent replied · 30 August 2024

Thank you Matthew Chambers for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Purchased my property through Bairstow Eves and Reo was very helpful and kept me informed along with Simon.

Denise · 13 October 2025

Agent replied · 13 April 2026

"Thank you for choosing Bairstow Eves as your real estate partner! Our team, led by Reo and Simon, is dedicated to making the property buying/selling process a positive experience for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A massive thank you to Penelope, Jordan and all the team! Penelope and Jordan went above and beyond to assist both our buyer and seller with their paperwork simply to ensure the sale of our home went through as quickly as possible. Penelope kept us updated throughout the whole process (which turned out to be a lot more stressful than we initially thought) and was a pleasure to speak to always - if Penelope says she’s going to call you back, she will call you back. Plus - they sold our home within a week for over the asking price. Would highly recommend if you are considering selling your home.

Ellie · 30 July 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to Penelope and the team at the Mansfield Woodhouse branch for all their help and support over the last two years. From the marketing to regular updates and phone calls and endless Repetitive E/mails to various parties who for whatever reason wouldn’t respond, to my phone calls to her venting my frustrations, Penelope dealt with it all, calmly and professionally. It has been a very difficult and trying time and without Penelope’s supreme professionalism and dedication to her client, I would probably have plain given up! I can’t recommend this lady enough, if it wasn’t for her, We would still be awash with problems. If you have a property to sell, the staff at Mansfield Woodhouse are the best, especially Penelope! Thank you.

Ivan · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Penelope was a god send to me when I had to move, because of Health problems, I was alone and didn’t know what to do with paperwork or anything she helped and kept me up to date all of the time I really could not have done it without her I would recommend Penelope and Bairstow Eves team above all other Estate Agents she has a very professional and friendly approach with everyone. Thank you very much Barbara Greaves

Barbara · 30 July 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

100% recommend Kirsty Ford. She is absolutely amazing, very helpful, clear and patient . She made extra effort to reach us and explained in details everything we needed to know about the mortgage application process . Mortgage offer accepted and we can't wait to move into our new home., I will be sure to pass your name to anyone I know who needs mortgage services.

Ieva · 11 October 2023

Agent replied · 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Penelope has been fantastic through our whole house purchasing process. She has kept us fully informed at every stage and has kept her promises to us. If she says she will call you back. You'll definately get that call. None of that endless chasing business you can get with other estate agents! Thank you Penelope it has been a pleasure dealing with you and you are a credit to your profession. First class!! Regards Joanne and Peter

Joanne · 30 July 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We used the Mansfield Woodhouse branch to sell our property .. Simon and Jessica dealt with the sales and sorted everything out. we was happy with the price and was kept informed throughout the process.

Paul · 23 May 2026

Agent replied · 23 August 2026

Thank you for choosing our Mansfield Woodhouse branch to sell your property and for leaving this positive review! We are thrilled to hear that Simon and Jessica took good care of you and that you were happy with the price and communication throughout the process. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

100% recommend Kirsty Ford. She is absolutely amazing, very helpful, clear and patient . She made extra effort to reach us and explained in details everything we needed to know about the mortgage application process . Mortgage offer accepted and we can't wait to move into our new home., I will be sure to pass your name to anyone I know who needs mortgage services.

Ieva · 30 June 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

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