Trusted Agent profile · Manningtree
★★★★★
285 reviews across 3 platforms
2 Station Road, Manningtree, CO11 1AA
Fenn Wright's office in Manningtree, at 2 Station Road, is rated 4.6 out of 5 across 285 reviews on three platforms, including 78 Google reviews rated 4.6.
Every review we hold for the Manningtree office, from every platform, shown as written. First names only.
5/5
GoogleFenn Wright ,handled our rental move extremely well I have no complaints. Thankfully they were there to answer any of our questions. Unfortunately the other agents were anything but helpful so we would not hesitate to use and recommend them to my friends.
Hi Jo, thank you for your kind review which has been passed to our management team. Thank you, Stella
5/5
TrustpilotCan’t fault the service we have…
Can’t fault the service we have received from Fenn Wright - most notably Kirsty who has communicated brilliantly throughout this whole process. She has been reassuring and has always got back to us with any questions and queries that we had so we are incredibly grateful for how easy she has made this journey for us.Stephen and Aimee
5/5
TrustpilotExcellent service
From the beginning Fenn Wright have been very helpful, had good communication, provided beautiful photos of our property when listing it for sale. James, Kirsty, Naomi & Jenny have been polite, efficient & we felt they looked after us throughout the stressful process of buying & selling houses. Thank you once again to all at Fenn Wright Stanway & Sudbury.
1/5
GoogleI was ejected from the premises at FW Manningtree during a professional visit there, by a bearded employee who had recently been repatriated from Thailand (according to my Google search at the time) and who seemed to be in the midst of a breakdown about five years ago. I'm sure he didn't last long in the industry, but the experience has stayed with me, and I would have preferred it if one of his more compos mentis colleagues had intervened on my behalf.
5/5
TrustpilotPerfect from start to finish…
The entire sales team for our new build property purchase at Brantham heights have been fantastic.We have been kept up to date with progress from start to finish. We have now moved in to our property and the transition has been seamless. They could not have done any more for us than they have. Much appreciated first class service.
1/5
TrustpilotAVOID AVOID AVOID
Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the best experience ever, I requested a few works like a faulty heater and door handles for them to call me back literally months later to say they’re sorry their maintenance man let them down and they forgot about the issue.Later I’ve lost my job and we had no move out, when telling them about it they first tried to make me pay an astonishing amount of money for an early release. We negociated that and agreed I would pay £1000 fine only to be released from the contract and they assured me no further payments will be requested from us. When we moved out we have cleaned the flat throughout and made sure it’s left spotless.Now they are harassing us and keep requesting further payments from us because apparently the have don another cleaning of the flat. THEY ARE THREATENING TO DESTROY OUR CREDIT SCORE IF WE DON’T PAY THEM THE MONEY THEY WANT.Look, It is a perfectly normal thing for a property to need a quick refresh after tenants have moved out but since when that charge was meant to be put on the tenants? Admit the landlord decided to redecorate the flat once we moved out now are we supposed to be liable for that also? What kind of racketeering is that?I feel utterly disgusted by Fenn Wright’s behavior and practices.JUST STAY AWAY FROM THEM.
5/5
GoogleI have rented properties through Paul at Fenn Wright Manningtree for many years, and have always been happy with the professional service he delivers. From excellent local and individual property knowledge to managing landlord-tennant relationships i have had no complaints. Brilliant.PositiveProfessionalism
Hi Andy, thank you for your fantastic feedback which has been passed on to Paul and the team. Thank you, Caroline
5/5
TrustpilotExcellent Service
We sold our property through Fenn Wright and have been extremely impressed with the service. Weekly updates from the start of marketing, secured us a buyer and then stayed in constant contact with the solicitors and purchasers right up to completion. A really outstanding service. We are very grateful to Charley in particular
1/5
TrustpilotNeil sell of Sudbury is a rude…
Neil sell of Sudbury is a rude obnoxious little man that ignores calls
5/5
YellGreat support from the whole team
The whole team were really friendly and helpful and always tried to go the extra mile for us, special thanks to Carla, Carl and Tony
5/5
TrustpilotExcellent service and support
The property was not an easy one to sell. The marketing material that Fennwright prepared was excellent as was their communication and feedback. Once an offer had been agreed the post sales support in seeing the sale through was absolutely superb.
5/5
GoogleExcellent and timely communication, great attention to detail and always available on the phone or email. I found the whole team at Fenn Wright to be exemplary. I have purchased and sold through them and wouldn't hesitate to recommend.
Hi Michael, thank you for your great review which has been passed on to our team in Manningtree. Thank you, Caroline
5/5
TrustpilotVery professional excellent service
Very professional service with a personal approach and excellent communication throughout the entire process
5/5
GoogleFenn Wright (Tony) gave excellent advice and supported us through the process finding a buyer quickly who paid more than we'd expected. Recommend unreservedly.
Hi Simon, many thanks for your review which has been passed to Tony and the Manningtree team. Thank you, Stella
5/5
GoogleThese guys are just super. I've rented for a number of years, and Fenn Wright's in Manningtree have always been the best!!! Paul in particular is just brilliant. Patient, courteous and helpful. What's rare these days, he has your interest at heart!! Well done Paul, and Team :)
Hi Mel, thank you for your fantastic review which has been passed to Paul and the team! Thank you, Caroline
1/5
TrustpilotAvoid
My review is for Fenn wright and a specific land lord.
5/5
TrustpilotExcellent Service
Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks
5/5
TrustpilotFive star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
5/5
YellOutstanding
Tony from the Manningtree Office visited ourhome yesterday to give my wife and I some idea of a selling price. What a great guy extremely helpful polite and pleasant with it and very professional in his approach to the task. We both thought he provided an excellent service. Should we decide to put the house on the market we will definitely invite him to act for us. He provided an excellent 5 star service.
5/5
TrustpilotGreat experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
5/5
GoogleHave been working with Paul at Fenn Wright for over a decade, his standards are extremely high and his knowledge of both the market and legislation regarding rental properties is excellent. Would highly recommend.
Hi Jay, many thanks for your fantastic review which has been passed to Paul and the team at Manningtree. Thanks again, Stella
5/5
TrustpilotHappy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
GoogleFive stars say no more, thankyou Tony.
Thank you
5/5
TrustpilotProperty Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Manningtree office has 285 reviews across three platforms: 78 on Google, 9 on Yell (across the whole business), 198 on Trustpilot (across the whole business).
Fenn Wright Manningtree is rated 4.6 out of 5 across all 285 reviews, and 4.6 out of 5 on Google from 78 reviews.
Fenn Wright Manningtree, 2 Station Road, Manningtree, CO11 1AA.
