Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy wife and I have a rental property handled by Donna. We have quite some problematic tenants and thanks to Donna Philips, all issues resolved promptly and amicably.
Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Sean · 20 June 2022
Agent replied · 19 June 2024
Thanks for the great feedback Sean. Certainly means a lot to us. Donna is delighted by your kind comments.
★★★★★ 5/5
GoogleI have had & continue to have the pleasure of dealing with Sam, in relation to my property.
Ive heard many horror stories from friends regarding agents & people within those offices however i have nothing but pleasant, professional, speedy & accurate dealings with Sam.
I must stress, that i do have complexed health needs & Sam always goes above & beyond to ensure they are taking into account at all times
The whole team are a pleasure to know & they do make renting from Savills very easy given how excellent there service is, but as i deal with Sam more i must say its very clear he always goes above & beyond what is required.
I Have rented from these guys for a over 2 years now & can’t fault the service.
When I moved in it was a very stress free process & went very smoothly. The communication is excellent & they really guide you through everything.
Excellent communication at all times
They essentially just leave me to it but again if and when they’ve had to contact me or I have to contact them it’s painless
I have raised some Work to be done in my flat & they are swift to act & get it resolved
I’ve rented for 15 years & can safely say these guys are top of the game.
They are wonderful in understanding & working with my personal circumstances & that’s hard to find when dealing with such a huge company but you are treated as an individual by themPositiveResponsiveness, Quality, Professionalism, Value
Finn · 20 June 2022
Agent replied · 19 June 2024
Brilliant feedback Finn and much appreciated. I hope this year is a good one for you (and for all of us). Take care. Onwards and upwards!!!
★★★★★ 5/5
GoogleI recently rented a flat with the Manchester Office and was super pleased with the experience I had. The staff were really professional and helpful in helping us find the apartment right for us, all the way through the process to picking up the keys. Claire Chambers in particular went above and beyond in helping us complete the process on a really tight turn around and this was massively appreciated, I wouldn’t hesitate to rent with Savills Manchester again when the time comes!PositiveResponsiveness, Professionalism
Jodie · 20 June 2022
Agent replied · 19 June 2024
Thanks Jodie. Tremendous feedback and Claire will be delighted. Good to hear from you.
★★★★★ 5/5
GoogleI could not be more satisfied with the service that I have received from Claire Chambers and the Manchester office of Savills. The whole team were prompt and efficient in responding to my queries when I was looking to rent and that customer service was held to a high standard consistently throughout my journey of renting through them. I could not fault them at all. They have made the process of finding an apartment and moving in so easy for me and have been friendly and supportive throughout every stage of my letting journey. They are highly reliable, trustworthy and worth my time and investment due to their ever so friendly staff.
T · 20 June 2022
Agent replied · 19 June 2024
The is so much for the positive feedback. Very much appreciated. Have a great tenancy.
★★★★★ 5/5
GoogleHighly recommended estate agents. Ryan Griffin dealt with the sale of my Spinningfields apartment a few months ago, working with me to appropriately market the propety ensuring to highlight its selling points which ultimately helped me to achieving a quick sale. Most importantly, Ryan was central to liaising the chain involved in my sale, smoothing out any misscommunications along the way and encouraging timely and efficient responses from the solicitors where necessary, maintaining professionalism throughout. Thank you!
A · 21 June 2019
★★★★★ 5/5
GoogleRecently used this agency to rent a flat in Manchester as a graduating student, Claire was very responsive and helpful when any issues needed addressing making the whole process less stressful than it could’ve been.PositiveResponsiveness, Quality, Professionalism
Tom · 26 August 2021
Agent replied · 19 June 2024
Hi Tom. Thanks for the great review!
★★★★★ 5/5
GoogleHad a great experience, Claire was very helpful and kept us fully updated each step of the way. The process can be difficult but was made very easy and everything was sorted very quickly and professionally.PositiveResponsiveness, Professionalism
Rob · 26 August 2021
Agent replied · 19 June 2024
Great feedback for us Rob. Claire will be delighted. Hope you enjoy a fab tenancy
★★★★★ 5/5
GoogleAmazing service. Found a great flat that fitted all the requirements I was looking for. A special thanks to Euan who was very helpful and replied almost immediately to any query.
Santiago · 20 June 2022
Agent replied · 19 June 2024
Really great review Santiago. Thanks so much for the feedback and for the reference to Euan’s help. Hope you enjoy a fab tenancy.
★★★★★ 5/5
GoogleI have been in contact with Claire Chambers from Manchester’s office.
It has been the best professional relation that I had with an estate agent. The team and particularly her prepared all the information in an efficient way. Claire had been in contact with me in case that the information was not clear or need more documents from my side. The process was success. And now I be able to plan my move into the new apartment.
Thank you.PositiveProfessionalism
Janet · 20 June 2022
Agent replied · 19 June 2024
Thank you for your fantastic review Janet. Much appreciated. Wishing you all the best with your tenancy
★★★★★ 5/5
GoogleSavills made the entire move extremely smooth. Ben was extremely patient and helpful throughout house hunting.
Sam helped make the moving process easy. While we did have a few issues in the new house, he was very responsive and was able to solve them within the week which is much appreciated!
Saniya · 20 June 2023
★★★★★ 5/5
GoogleAlistair McNair was my letting agent for 7 years and he always provided me with great customer service, prompt response to requests, and was very helpful at all times. Thanks Alistair 👍PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 20 June 2021
Agent replied · 19 June 2024
Jonathan it’s been a pleasure having you as a tenant over the last 7 years. The feedback is well received and we hope to see you again some time in the future. Best of luck with your next move.
★★★★★ 5/5
GoogleSavills Manchester (particularly Alastair and Donna) have provided me with excellent advice and assistance on some difficult issues this year. They have remained professional at all times throughout a very difficult time for everyone.PositiveResponsiveness, Professionalism
Abigail · 20 June 2021
Agent replied · 19 June 2024
Thanks Abigail. Lovely feedback and it’s a pleasure to continue working with you. Thanks for your continued business. Have a great New Year.
★★★★★ 5/5
GoogleGreat experience with the Savills team in Manchester!
Claire, Euan and Anam supported us through the process, Claire was especially super supportive and answered all of my 1001 emails!
Would absolutely recommend.PositiveResponsiveness, Professionalism
Jared · 26 August 2021
Agent replied · 19 June 2024
Thank you Jared. Great feedback. Delighted we’ve been able to help make this a smooth process. Best of luck with your tenancy and Happy Easter to you.
★★★★★ 5/5
GoogleI have worked with Case McNair (Savills) for quite some time now and their professionalism is second to none. The whole team here are easy to get a hold of and they all respond quickly to any issues that arise. Sam and Ryan in particular are exceptional in the roles they are doing and their help over the years has been great. I look forward to the future with the whole company.
Dominic · 21 June 2019
★★★★★ 5/5
GoogleHello to everyone,
I have been with Savills for 1 year, I think they are the one of best letting agency in Manchester. They are very professional and helpful. My property manager is called Donna Phillips, she look after me in the best way. Any issue she reply back so quick to help me asap, she is amazing that’s why I left 5 stars. I hope one day to be back with Savills again.
Mattia · 20 June 2022
Agent replied · 19 June 2024
Thank you so much for your wonderful review Mattia. We are so pleased that you’ve enjoyed a great tenancy and we look forward to helping you again int he future. Best of luck with your next move. Hope you settle well
★★★★★ 5/5
GoogleI am the landlord of an apartment and am new to the rental market in UK. Luckily I have the professional and swift assistance provided by Emma and Gracia. They are very proactive and helpful in furnishing all kinds of information that I need, and at all times they respond to my inquiry quickly within one hour or two. They are patience, knowledgeable, and above all, excellent customer service with enthusiasm. I am very happy with their services so far.PositiveResponsiveness, Quality, Professionalism, Value
HoChung · 20 June 2021
Agent replied · 19 June 2024
Thank you for the great feedback. Looking forward to building on this and having a fabulous long term relationship.
★★★★★ 5/5
GoogleI recently bought property through Savills and found Ryan Griffin to be very responsive and helpful. As I am an overseas buyer and living in different time zone, Ryan responded me in anytime without delay even on his leave. Any setbacks with the purchase were dealt with patiently and thoughtfully. He performed a great service really professional at all levels. He is a definite asset in Savillis and I won’t hesitate to recommend him to my friends in Hong Kong. :)
Evian WongPositiveResponsiveness, Quality, Professionalism
Ee · 20 June 2021
Agent replied · 19 June 2024
Thank you Evian. Delighted with your positive feedback. Wishing you all the very best.
★★★★★ 5/5
GoogleI honestly can't say enough about my experience with Savills Manchester team.
The team members who took me through the renting process, Euan Walker, Claire Chambers, Emma Kohler and Anam Younas have been absolutely amazing, professional but friendly putting me at ease from the start, quick to respond to any queries and correspondence and so helpful.
They have really made the renting, referencing and moving process, which can be so stressful, so much easier.
I have to give particular credit to Claire Chambers who was an absolute godsend, and really went above and beyond!
My experience with this team was the best I've had in 10 years of renting, I don't really write reviews often but I absolutely had to give them credit for a fantastic experience, thank you guys!PositiveResponsiveness, Quality, Professionalism, Value
Aimee · 20 June 2021
Agent replied · 19 June 2024
Lovely feedback Aimee. Really kind of you and we are delighted that we have been able to help you.
★★★★★ 5/5
GoogleI have rented over 15 years-ish, and I’ve never had such a great experience from an estate agent than I did from Claire Chambers at Savills. We’ve been waiting to hear confirmation on our new flat for a week and going into the bank holiday weekend, when business closed Friday we thought it’s going to be Tuesday now. Claire emailed me on her day off on the Saturday morning to let us know we were accepted so we could relax and enjoy the weekend. It was really touching and I was so appreciative that she went to this trouble on her day off. It really has helped me head off into the bank holiday weekend in a celebratory mood and I can’t thank her enough for her thoughtfulness it was just so lovely of her.PositiveResponsiveness, Quality, Professionalism, Value
Danny · 20 June 2021
Agent replied · 19 June 2024
Thanks for the amazing review Danny. Great to hear you’ve been so well looked after. We look forward to helping you further over the months to come! Thanks again
★★★★★ 5/5
GoogleI have been meaning to write a review for a while as the whole Savills team in Manchester have made our lives so easy! Owning and managing a property when living abroad can be headache, but the team make it a breeze. The communication, level of responsiveness, professionalism and courtesy are all fabulous. We tried other property agents to manage our property and they were nothing short of frustrating and unhelpful leaving our apartment vacant for months on end. Savills found a tenant within a week and we haven't had to do a thing since...2 years later. Very happy with their service!PositiveResponsiveness, Quality, Professionalism
Lucy · 20 June 2021
Agent replied · 19 June 2024
Thank you for your fantastic feedback Lucy. Hugely appreciated by all the team.
★★★★★ 5/5
GoogleAlmost been 3 years with Savills now and I can honestly say their customer service is outstanding.
At the time was my first time renting by myself and was everything so new for me.
Thankfully Savills and the property manager made the whole process so easy.
Special mention for Anam (property manager) which has always been so helpful, professional, very responsive and always so patient especially at the beginning to overcome the language barrel.
Really Great experience and I consider myself really lucky.
I would wish that everyone could get the same help I've had from Anam and Savills
Highly recommended.PositiveResponsiveness, Quality, Professionalism
Simone · 20 June 2021
Agent replied · 19 June 2024
Hi Simone. Fabulous feedback. Anam will be delighted to get the special mention. Hope you have a great New Year.
★★★★★ 5/5
GoogleWe highly recommend Savills for their service managing our property in Manchester over the last couple of months. The whole team we have dealt with have been so professional and so helpful going beyond our expectations.
We would particularly mention Ryan Griffin in the sales department, he is so professional, responsive but also has provided sound advice to ensure the best outcome for his clients.
Likewise we also have had great dealings with Euan Walker who also has been professional and helpful in advising on our property.
Also a mention to Ben for going beyond the call of duty.
We would not hesitate to recommend both Ryan and Euan to any prospective clients.PositiveResponsiveness, Quality, Professionalism, Value
Sian · 20 June 2021
Agent replied · 19 June 2024
Thank you for the wonderful feedback Sian. Delighted you’ve enjoyed a great service. Much appreciated.
★★★★★ 5/5
GoogleWe rented a flat through Savills Manchester office and we have had most of our interaction with Claire Chambers. During all the process she has always been very helpful and available, providing answers to all our questions and doubts and facilitating our renting experiance. Moreover she has always providing feedback very quick, considering the urgency we had to find a new house, and this is what i would expect from a great customer service. I had the pleasure to meet her during key collection and even in that case she showed always smily and positive. Well done Claire and thanks for your amazing job!PositiveProfessionalism
Clavio · 20 June 2021
Agent replied · 19 June 2024
Amazing feedback and gratefully received. Wishing you all the best with your tenancy
★★★★★ 5/5
GoogleI have had such a great experience with Savills Manchester. They have made the whole process of securing my property during COVID-19 so easy and straight forward. From arranging my property viewings, to keeping in touch and for helping me through the process - the service I have received from the team particularly from Claire, Euan and Ryan you have been great thank you! Can't wait to move in to my property in a couple of weeks.PositiveResponsiveness, Quality, Professionalism, Value
Jessica · 20 June 2021
Agent replied · 19 June 2024
Thank you for the wonderful feedback Jessica. We hope you enjoy a great tenancy!
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