Trusted Agent profile

Savills reviews

★★★★★ Excellent

295 reviews across 1 platform

12 Booth Street, Manchester M2 4AW

Savills's Manchester office at 12 Booth Street is rated 4.8 out of 5 across 295 reviews on 1 platform, including 295 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Savills won in 2026. Checked 9 October 2026.

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4.8 / 5

295

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Savills. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I and a friend had the pleasure of securing a new apartment in Manchester through the flawless help of Claire Chambers! She made the process incredibly seamless and ensured there was complete transparency at all times. Claire was always super quick in getting back to our enquires and she really went the extra mile for us when we encountered some challenges along the way. Thanks Claire for everything :)PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 20 June 2021

Agent replied · 19 June 2024

Thank you so much for your excellent review. Wishing you all the very best with your tenancy.

1/5

Google

I had a viewing booked for today at 4:15 PM. I emailed 30 minutes beforehand to see if I could reschedule for same day 5pm and was told it had been cancelled because the apartment had already been taken. This was surprising, as I had only booked it yesterday. If I hadn’t emailed first, I wouldn’t have known and would have shown up outside the building, mind you, it’s raining quite heavily today! This is not a professional way to deal with people.

Ramsha · 26 October 2025

5/5

Google

Anam, consistently delivers excellent service. Her responses are prompt and always ensures a fair outcome. Since moving into the apartment there have been a number of issues which Anam has worked tirelessly to resolve, communicating all issues to the landlord. Anam is my go to at the management company. I have had other adverse and less favourable experiences with her colleagues, but Anam delivers standout service. Thanks for all your helpPositiveQuality

Erhovbome · 20 June 2021

Agent replied · 19 June 2024

Thank you for the wonderful feedback. Very much appreciated.

5/5

Google

Savills have been very helpful from initial enquiry through to securing a property to move to. Euan was great at our viewings and did a brilliant job helping us secure the property we wanted. Claire has been fantastic with helping us further in the lettings process and has always been very responsive and friendly. I have full confidence that we are in safe hands going forward. Definitely recommend!PositiveResponsiveness, Quality, Professionalism

James · 26 August 2021

Agent replied · 19 June 2024

Thanks for the great review James. Much appreciated. Hope you enjoy a great tenancy

5/5

Google

Excellent customer service! In particular Ryan Griffin was very professional and responsive during the initial engagement process. He was also instrumental in securing a tenant for me very quickly during the COVID challenging times. Ryan is very thorough and continues to follow up with me for all matters related to my property. Also want to compliment Sam Fairclough for his diligence and professionalism. Well done team.PositiveResponsiveness, Quality, Professionalism, Value

V · 26 August 2021

Agent replied · 19 June 2024

Thank you for your kind comments Vincent. We look forward to helping you further. Have a great New Year.

5/5

Google

My partner and I have had a wonderful experience with Savills in Manchester. Euan was lovely and spent all the time we required in the apartment and answered all of our questions. And our reference process was quite stressful due to a last minute change in the tenancy agreement but Claire was incredibly useful and responsive. She truly helped a lot to make us feel comfortable with the process.

Romain · 20 June 2021

Agent replied · 19 June 2024

Thank you for your excellent review Romain. Much appreciated.

5/5

Google

First time renting by myself, so pretty new to it all. Claire and Ben from Manchester Lettings were super helpful and very responsive throughout the entire process and made sure I understood everything and how to do it all. Very friendly too, made the entire process completely stress-free and would wish for anyone that they get the kind of the help I've had from Savills.PositiveProfessionalism

James · 20 June 2021

Agent replied · 19 June 2024

Thank you for your fantastic review James. Delighted to receive the positive feedback. Hoping you settle well! All the very best.

5/5

Google

I am currently in the process of carrying out a new tenancy with Savills and wanted to commend this agency for a particular staff member. Euan Walker has been dealing with us and is absolutely amazing - keeping us up-to-date, prompt replies, and explaining everything very clear to me and my parents (who ask a LOT of questions!) He was very patient with our viewing today despite us arriving a little late due to traffic, and it didn’t feel rushed at all. Could not fault at all! :)

Jess · 20 June 2023

5/5

Google

Savills, a world class real estate services company, has been helping me on rental aspects all along these years for my property in Manchester as an oversea investor. With great help by Ryan of their sales and lettings department from Manchester office, I recently completed my sales smoothly. From the preparation of marketing materials, lining up potential buyers, connecting me to solicitor, following up all the supporting documents till the completion date with money on hand, I cannot believe I can do it without present in UK. Also thanks to Wendy and Ruby of their accounts administration department, they have been following up my rental clearly and timely with excellent statements. Savills is definitely the best choice.

S · 20 June 2023

5/5

Google

The rental market in Manchester is total chaos at the moment and after weeks of stress and disappointment, Savills came in and saved the day! They were prompt in communications to book a viewing, and Euan Walker was fantastic - with loads of info on the development and really proactive with solutions to find the perfect home for me and my partner. Hands down the best agency we’ve dealt with in the Manchester area when it comes to rentals, can’t recommend or thank them enough!

Gemma · 20 June 2023

5/5

Google

I can’t praise or thank the Manchester Savills team enough for all the hard work, professionalism and efficiency they put into supporting my purchase in Manchester. In particular Ryan and Valentin were exceptional, from my first visit to the property right through to completion. They helped me throughout the process, with great courtesy, kindness and professionalism. It’s not an understatement to say that this is the best service I have experienced - and I’ve moved too many times over the years! Thank you Ryan, Valentin and the Manchester Office for your exceptional service.

Saul · 20 June 2023

5/5

Google

Donna and the team at the Manchester office were really helpful with all queries and maintenance issues we raised. They always replied quickly to emails and tried to resolve any problems in the flat asap. When we raised any issue, the contractor usually came within the next few days to have a look. I do recommend renting with Savills, really smooth process with viewings, references and then the tenancy itself. The team were always willing to help. I would rent with them again for sure.

Olga · 20 June 2023

5/5

Google

After searching tirelessly for flats In Manchester and having no success, Euan and the team at savills were able to come in and help me out. They informed me of a new development coming in only a few days time and thanks to their professionalism I was able to secure a home. Thanks guys.PositiveResponsiveness, Professionalism

Henry · 26 August 2022

Agent replied · 19 June 2024

Great to hear you’ve had a really good experience Henry. We’re delighted we’d were able to help you find a new property and hopefully you enjoy your time there. Thanks for the feedback

5/5

Google

Savills Manchester were of great service during the sale of my Manchester flat. Special mention for Ryan Griffin who was attentive, extremely responsive & understanding whilst going the extra mile to ensure both parties were happy. To get things done in such a short space of time - especially during uncertain times - before Xmas is amazing so thanks a lot!!PositiveResponsiveness, Professionalism

Andrew · 26 August 2021

Agent replied · 19 June 2024

Thank you for the fantastic feedback Andrew.

5/5

Google

I would like say thank you and greatly appreciated for the great service and being patient from Thomas Baker, Manchester who is very responsible and professional. Thomas is / was so patient for my back/forth calls / emails for the ask of the update of the status of tenancy agreement. Once again, thank you very much

Yuen · 20 June 2022

Agent replied · 19 June 2024

Thanks so much Yuen Ching Leung. Tom recently joined Savills so it’s even more pleasing to hear that you’ve enjoyed a really positive customer service experience.

5/5

Google

Savills were very helpful and responsive when I was moving into my first apartment. Everything was well explained and I had no trouble asking questions. Alastair was very kind as were all other Savills employees who assisted with moving into the property, they truly went above and beyond to make everything as easy as possiblePositiveResponsiveness

Finno · 20 June 2022

Agent replied · 19 June 2024

Thank you for the great feedback. We enjoyed helping at the move in weekend although saying that we needed a 3 day rest after it! Hope you’re enjoying your new property.

5/5

Google

Savills were super helpful from start to finish, not only helping us find our apartment, but also completing and moving in. Jack, Cam, and Georgie were all amazing, and helped us with anything we needed. A super attentive team, nothing was too much hassle for them. Would recommend 10/10.

Holly · 13 November 2024

5/5

Google

The property management team at Savills Manchester is very professional and helpful. They managed the property we rented in Machester City Centre for about two years and they were completely helpful and considerate, particularly Ms Donna Phillips, even during the lockdown. Hope all the best for all the team at Savills Manchester

Hamid · 20 June 2022

Agent replied · 19 June 2024

Hamid I’m delighted to see your positive review. Thanks for the kind comments. We look forward to helping you again!

5/5

Google

You are the best company ever, finding a great flat with you is easy, the whole process from the start of my application till moving in went smoothly. There is an agent there , Ashley Cleary she is nice person and helped me to find just what i have been looking for, so i highly recommend her.PositiveProfessionalism

Bawar · 26 August 2021

Agent replied · 19 June 2024

Thank you for the fantastic review Bawar. I’m delighted Ashley has been able to help you find the right property. Wishing you all the best in your new apartment.

5/5

Google

The simplest move at a really busy time! We were worried about how hard it was to find a flat in Manchester but within a few days of getting in touch with Euan at Savills, I had visited and submitted an offer for a flat. They made everything really easy and we are very happy to have moved in. Thank you to Euan and everyone that helped in the Bridge Street Branch

Alec · 20 June 2023

5/5

Google

We had excellent service from Ryan at the Manchester office. He was communicative at all times, even on his holiday, and worked tirelessly to help us with all of our questions. Ryan went above and beyond with the sale (we were the buyers), and provided excellent guidance and was very friendly at all times. I would highly recommend him and Savills Manchester offices; I have not had a better estate agent.

Els · 20 June 2023

5/5

Google

I've been renting with Savills for 1.5 years (2 flats in the same building). In this time, I've been amazed by how professional, approachable and accommodating Savills have been. In particular, I've been impressed by the property managers Donna Phillips and Sam Fairclough. Donna has been incredibly helpful in ensuring the quality of the flat is maintained and any issues were dealt with quickly, while Sam has been great ensuring smooth transitions when moving between flats and switching tenants out on the tenancy. Having previously had nightmares with other letting agencies, I'm very happy with my choice to rent with Savills.

David · 20 June 2022

5/5

Google

SavillS has been amazing with us, especially Donna, Sam and Euan. They have helped us a lot with the moves and with our questions regarding the flat. A massive thanks to Donna who has been very responsive with our queries. Highly recommend using the agency SavillS.PositiveProfessionalism

Jeremy · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for the positive feedback Jeremy. Very much appreciated.

5/5

Google

Our agent Ryan Griffin could not have been more helpful, courteous and professional. There were times when we were regretting moving home in the middle of a global pandemic but Ryan pulled us through. We hope he is appreciated as much at Savills as he is by us. Thank You.PositiveResponsiveness, Professionalism

Chris · 26 August 2021

Agent replied · 19 June 2024

Fantastic feedback Chris. Ryan is delighted to have helped you with the sale of your property. All the team at Savills wish you the very best with your next move. We look forward to helping you once again in the future.

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Read Savills's Google reviews

Questions about Savills

How many reviews does Savills have?

Savills's Manchester office has 295 reviews across 1 platform: 295 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills's rating?

Savills is rated 4.8 out of 5 across all 295 reviews, and 4.8 out of 5 on Google from 295 reviews, checked 9 October 2026.

Has Savills won any awards?

Yes. In The Trusted Agent 2026 awards: Savills, Manchester won Trusted Agent; Savills, City of won Gold; Savills, Esher won Trusted Agent; Savills, Weybridge won Trusted Agent; Savills, Richmond upon Thames won Trusted Agent.

Where is Savills's Manchester office?

Savills, 12 Booth Street, Manchester M2 4AW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.