Trusted Agent profile · Manchester

Reside Manchester Manchester reviews

★★★★★ Excellent

523 reviews across 2 platforms

249 Deansgate, Manchester, M3 4EN

Reside Manchester's office in Manchester, at 249 Deansgate, is rated 4.6 out of 5 across 523 reviews on two platforms, including 521 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

521

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reside Manchester, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Joe P went above and beyond to push the deal through from start to finish - even willing to make himself available when he definitely didn’t have to. Thanks!

Isaac · 12 July 2022

Agent replied · 7 June 2023

Isaac thank you so much for the 5* review and I have passed this onto Joe & the team Rgds Reside

1/5

Google

One of the worst letting agents I have ever dealt with in my life . Keep away from them unless you want to live in hell.

Likes · 9 November 2022

Agent replied · 7 June 2023

likes likes 111 - which property are you a tenant in as I cannot find any matching record?

1/5

Google

Both landlords and tenants should avoid Reside. Poor communication and processes which will end up costing you money. Miles apart from other estate agencies I have dealt with, both as a landlord and as a tenant.

Ed · 7 June 2021

Agent replied · 7 June 2023

Ed, I am the MD of Reside and am very concerned with the contents of this review. I have spoken to the office and they tell me they have discussed the issues with yourself this afternoon, however I want to email you personally so that you can be honest and frank with myself so that I can take any action required if our service has not been up to our usual standards on this occasion, as demonstrated by over 200 five star reviews. I will email you privately now so that you can discuss any issues direct with myself. Kind regards Anthony.

5/5

Google

I would like to recommend Reside Manchester as one of good agent to rent a house in Manchester. They were very cooperative and flexible. I would like to mention Jessica Barlow specifically as one of the most helpful person there.

Khadiga · 7 June 2020

Agent replied · 7 June 2023

Khadiga thank you so much for the great review

5/5

Google

We used Reside to move into Ancoats and they were great at communicating each step of the process and keeping in contact to help the process run smoothly. Megan Doyle and Zvi Oduba in particular were great, thanks both for your help again!

Nathan · 31 December 2023

1/5

Google

Unwilling to talk about the deposit after checkout @simone If you wanna have your right amount deposit back or trying to talk with the agent, please don’t go there!!!

Ka · 7 June 2022

Agent replied · 7 June 2023

Ka, thank you for your one star review. Re your deposit, circa 90% of the deposit was returned to yourselves straight after your tenancy ended, with circa £95 retained in respect to a cleaning cost disputed between yourselves and the landlord, which we have no control over and are waiting for you both to confirm resolution. We will gladly forward on the remaining £95 once you guys let us know your resolution - please keep us informed of your decision once you have come to an agreement, regards Reside Manchester

5/5

Google

Have rented with them for a couple of years now - always super helpful and quick to sort any issues. Lauren Richardson has always been particularly helpful and friendly!

Sam · 7 June 2022

Agent replied · 7 June 2023

Sam thank you so much for your lovely review which I have forwarded to Lauren and the team - much appreciated

5/5

Google

Had to write a review about some great customer service I received today from Abigail S. I emailed her team after noticing a couple of issues with my property. Abi responded quickly, efficiently and she promptly resolved our problems. Exactly what we needed. Fantastic work!

Nate · 6 November 2023

5/5

Google

Couldn't ask for more when you have someone who is of great help when you purchase your first home - Steven offered professional advice and swift reponses, and most importantly he has been very considerate. Highly recommend :)

Jingting · 2 October 2020

Agent replied · 2 October 2023

Briony thank you for the wonderful review

5/5

Google

Reside was probably the best estate agent I've ever dealt with. Very professional service and the staff ensured that our move to Manchester went as smooth as possible, even in the middle of a pandemic.

Mateusz · 7 June 2021

Agent replied · 7 June 2023

Mateusz - thank you so much for the great review - brilliant review which i have forwarded to our team

5/5

Google

Hi, I rented a flat with Reside Manchester for 2 years. They have been always helpful, nice and reasonable from the beginning to the end. I have no negatives comments to say about them. Thanks a lot Simone :-)

Eva · 7 June 2020

Agent replied · 7 June 2023

Eva - thank you so much for your lovely review

5/5

Google

Excellent service from the Reside Manchester team. Specifically Lauren Howard who was been helpful, honest and prompt throughout the whole tenancy period

Akin · 7 February 2023

Agent replied · 7 June 2023

Akin - thank you so much for your lovely review, which I have forwarded to Laura and the team - much appreciated

5/5

Google

A really professional agency with diligent staff whose attention to detail and the needs of the customer are second to none. I would strongly recommend using Reside for selling your property and I can imagine their lettings service is also excellent.

Timothy · 8 June 2019

Agent replied · 7 June 2023

Timothy thank you for the great review it is much appreciated

5/5

Google

Reside have managed our Manchester property for some time now and always provide prompt, reliable, and very professional service. As overseas landlords, it’s important to us to have a worry free experience, and the good people at Reside provide just that.

David · 8 June 2019

Agent replied · 7 June 2023

David thank you for the review and kind words. I have forwarded your comments onto the whole team.

5/5

Google

Rosanna helped us find a great place and was swift, courteous and brilliant in handling all the process that we could possibly need. As well as acting as a great liason between us and the landlord. Highly Reccomend

Elliott · 7 June 2020

Agent replied · 7 June 2023

Elliott thank you very much for the lovely review - much appreciated

5/5

Google

Couldn't ask for more when you have someone who is of great help when you purchase your first home - Steven offered professional advice and swift reponses, and most importantly he has been very considerate. Highly recommend :)

Briony · 7 June 2020

Agent replied · 7 June 2023

Briony thank you for the wonderful review

5/5

Google

Very good experience with Reside. The team, and we worked especially with Joe and Lauren, is dedicated, efficient and knowledgeable. We are very satisfied with their service.

Paul · 7 June 2022

Agent replied · 7 June 2023

Paul - thank you so much for your wonderful review - I have forwarded to Joe, Lauren & the rest of the team

5/5

Google

My flatmate and I moved into a new property with reside this September and they were very helpful and friendly, particularly our estate agent Jessica! Would recommend them to anyone looking for properties to rent in Manchester

Chloë · 7 June 2020

Agent replied · 7 June 2023

Chloe thank you for the great review which I have forwarded to Jess

5/5

Google

I had a good experience of buying One Vesta street with Steven Cowpe from the Reside, he has made multiple appointments for us to view the flat, also gave us a good support on purchasing property.

Yuxin · 7 June 2020

Agent replied · 7 June 2023

Yuxin thank you for the wonderful review

5/5

Google

Emily & the Reside team were extremely helpful in renting out my apartment. I am so pleased, thank you

Kim · 7 February 2023

Agent replied · 7 June 2023

Kim - thank you so much for your brilliant review which I have forwarded to Emily & the team

5/5

Google

I can't thank Reside Manchester enough. They have really gone above & beyond to help me find a property in a really tight turnaround. Nothing was too much trouble & I am very happy in my new home.

Lauren · 8 June 2019

Agent replied · 7 June 2023

Lauren - thank you for the kind review which I have passed on to the team - hope you enjoy this property as much as the last - kind regards

5/5

Google

Such a great agency and 100% professionals! They will immediately reply to any request and try to find a solution to every problem. I just hope that all estate agencies were like that one! 5 stars (well deserved)

Vasilis · 8 June 2019

Agent replied · 7 June 2023

Vasileios thank you for the great review and I have forwarded your comments on to the whole team Kind Regards Reside

5/5

Google

We had the highest quality professional service from the very first contact; to help with furnishing and letting Best property management team we have ever dealt withPositiveResponsiveness, Quality, Professionalism, Value

Amir · 24 August 2021

Agent replied · 7 June 2023

Amirr thank you so much for the very kind words and brilliant review - it is very much appreciated

5/5

Google

It was my first time dealing with Reside and turned out to be a very pleasant exprience. The process was smooth, especially due to Steven being extremely accomodating and always available to answer any questions. Highly recommend.

Agnieszka · 8 June 2019

Agent replied · 7 June 2023

Agnieszka thank you for the great review and I have forwarded to Steven and the rest of the team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reside Manchester's Google reviewsLeave Reside Manchester a review

Questions about Reside Manchester Manchester

Has Reside Manchester won any awards?

Yes. In The Trusted Agent 2026 awards: Reside Manchester, Manchester won Platinum.

The Trusted Agent

Is this your office? Claim your page.