5/5
Moved in recently. Josh is very helpful π great communication β¦
Trusted Agent profile Β· Manchester
β β β β β
124 reviews across 1 platform
340 Deansgate, Manchester, M3 4LY
Rendall and Rittner Sales and Lettings's office in Manchester, at 340 Deansgate, is rated 3.6 out of 5 across 124 reviews on 1 platform, including 124 Google reviews rated 3.6.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
Moved in recently. Josh is very helpful π great communication β¦
1/5
A huge disappointment. Things started so well but it soon became clear this was just bluster. The buildings management division Continue to appoint substandard contractors they donβt check the work before they sign it off. Resulting in common parts of buildings becoming dilapidated, mismatched materials resulting in a degraded habitat. They donβt support, supervise, manage or review employees that are there to take care of the buildings. This is from directly employed paid caretakers to cleaning contractors, painting contractors joinery and anybody else it would appear to make a profit from the leaseholders service charges. My apartment has now become uninhabitable because the checks that shouldβve been carried out on the roof of a building do not seem to have happened. We identified a leaking roof six months ago and it is still not repaired. I will leave that there
5/5
Excellent refurb job from Randell and Rittner, was kept informed at all times of the refurb and costs. Very hassle free process, would be confident in letting them do a refurb job again the future. Well done and thank you Lynn Heuwood Lane.
1/5
Terrible communication. Repairs donβt get done. Lift in building is out of service every month for days at a time. No care.
Rendall and Rittner Sales & Lettings do not have a record in your name. It seems your complaint relates to the management of your building. Please contact me on 0161 861 4150 or lettings@rendallandrittner.co.uk and I will happily assist you to locate the appropriate department. Please remove this review as it does not relate to a service provided by Rendall & Rittner Sales and Lettings. I look forward to hearing from you. Kind regards, Grant
5/5
During a very difficult period of trying to buy a property during a pandemic and lockdown. Rendall and Rittner were very professional and efficient in getting the job done. They guided me through every step of the way and were very responsive when I needed certain details about the property for my solicitor. It was a very professional and respectful service and they were happy to explain processes to me and follow up on certain issues on my behalf. If you're in need of a professional and reliable service as a buyer, renter or vendor, I can whole-heartedly recommend Rendall and Rittner.PositiveResponsiveness, Quality, Professionalism
5/5
I have found Rendall and Rittner knowledgeable, helpful and honest in their valued judgements. Very happy to recommend this company. Grant is always quick to speak to me, and I feel this personal service is second to none!
1/5
This company is a con. I've called them up 10 times to pay ground rent and they've not called me back. Now I've been hit with a late payment charge. It's impossible to speak to someone there!
4/5
Stayed at one of Rendall's properties in central Manchester. Amazing team. Very supportive and responsive. Special thanks to Russell who managed my property and helped me throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Fantastic agents to deal with following the sale of our apartment in Manchester city centre. Grant was very friendly and approachable and the sale went through smoothly with no issues. I would highly recommend them.
5/5
Have been living a property managed by this company, and in particular Russell Graham for over a decade. Russell was absolutely first rate. Always prompt whenever I had a problem. Exceptional service!
5/5
Katie and her team did a fantastic job securing me an apartment fit for my needs in very short time. Thanks a lot and I recommend Braemar to everyone looking for a tailored solution.
5/5
Rendall and Rittner (formally Braemar Estates) are my managing letting agents for my buy to let property. As a landlord, they have built up trust with me over a number of years and I'm pleased at how they communicate, they resolve tenant issues and are responsive. In particular, Grant F in the office does an excellent job at maintaining good client relationships and he's the first person I call if I want to keep up to date with what's going on in the rapidly changing Manchester property market. As R&R are managers of a number of Manchester blocks it really helps as they know the ins and outs of the building making finding and managing tenants a breeze - recommended
5/5
Had a great experience renting from R&R. Very responsive and always there to help when needed. Special thanks to Russell who was great throughout.PositiveResponsiveness, Professionalism
5/5
Grant at Braemar estates was incredibly helpful and professional. He was knowledgeable about the property I was purchasing and was as focused on ensuring a good outcome for me as he was the vendor. When there were a couple of hick-ups in the sale process, as always happens, he took ownership and immediate action to resolve these. I think the biggest compliment I can give is to say I trust him completely and would have no hesitation in working with Grant of Braemar again.
4/5
Great team and efficient staff - most of which I have worked with have been excellent help in the endless amounts of questions I've had over the years as a tenant. They're amazingly quick with responding to queries and keeping on top of everything. More specifically, Lynn (the property manager) has been a gem with processing information and applications, it was great to have her as a point of contact and someone who I can trust.
5/5
Paul at Braemar Estates was professional and great to deal with. Buying a property can be stressful, Paul made the whole process much easier. Many thanks Paul! Keep up the great work!
5/5
As a landlord, I can say that R&R is a professional and personable company. They always responds to any questions promptly. Unlike some agencies, they have staff on the ground and would attend the property in person to deal with any issues arising. I am very pleased with their service for finding me a tenant and continue to use their service to manage my property.PositiveResponsiveness, Quality, Professionalism
1/5
Can never get through to anyone, when you get through to answering services they tell you someone will call you back, and then that never happens. Also had several emails ignored.
5/5
I am so happy to have moved into my new apartment! Lynn at Braemar Estates Manchester has been so helpful! Amazing customer service xx Thank you xx
5/5
We have been clients of Braemar Estates (now Rendall & Rittner) since April 2013. During that time they have let and managed our apartment in West Tower, Liverpool. We have recently sold the apartment with Braemar acting as our agents. Over the years we have been dealt with in a very friendly and professional manner. Grant Furber built up a good relationship with us and nothing has been too much trouble. We highly recommend them.
5/5
Lynn has been an absolute blessing through our stressful process of moving, enjoying our beautiful apartment now!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Always found Braemar effective and very pleasant to work with. They manage 9 of our units and are proactive and professional. I deal with Rhys in the main who is fantastic , however I have had dealings with Lynn and Grant too on many occasions who are also good to work with. They find me quality tenants , at competitive rents. I would have no hesitation recommending them to others , which indeed I have.
5/5
Rhys from the lettings team has been an absolute superstar ever since Rendall & Rittner took over the ownership of the building we live in. He is proactive, responsive, and a very welcome change compared to the previous agents. I now feel confident that whenever there is an issue, it will be dealt with as a priority. Thanks again, Rhys!
1/5
Can I report these lot to the local council or some governing body due to them ignoring repeated emails about several roof leaks and hallway carpets saturated, smelling and now imposing in to tennants homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rendall and Rittner Sales and Lettings's Manchester office has 124 reviews across 1 platform: 124 on Google.
Rendall and Rittner Sales and Lettings Manchester is rated 3.6 out of 5 across all 124 reviews, and 3.6 out of 5 on Google from 124 reviews.
Rendall and Rittner Sales and Lettings Manchester, 340 Deansgate, Manchester, M3 4LY.