5/5
GoogleReeds Rains is an excellent estate agents service. Very professional and well-communicated with clients. Everything is straightforward and Ryan Wood from the rent team is a very detailed man. 5* review for the service from me.
Trusted Agent profile · Manchester
Reeds Rains reviews in Manchester
★★★★★
2,589 reviews across 2 platforms
29, Whitworth Street West, Manchester, M1 5ND
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Manchester, at 29, is rated 3.9 out of 5 across 2,589 reviews on two platforms, including 616 Google reviews rated 4.5. See how it compares with other estate agents in Manchester.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google4/5
TrustpilotA difficult year for us when dealing…
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
Agent replied · 23 December 2024
We're so glad to hear you had a positive experience with our staff. Their friendliness and helpfulness are important to us, and we're happy to know they made your visit enjoyable.
5/5
GoogleThe team and in particular Fraser provided great service, taking into consideration my needs and what I specifically was looking for and put forward alternatives when initial inquiries did not work out. I would highly recommend using them.
1/5
TrustpilotProperty management
If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company
1/5
TrustpilotReeds Rains ilford
Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!
5/5
TrustpilotProfessional Friendly Service
Professional approach in every aspect of the process and frequent communication and updates
Agent replied · 24 August 2024
We appreciate your kind words and are thrilled to hear that you found our approach professional and our communication clear throughout the process. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.
5/5
GoogleI've had a great experience letteing through Reeds Rains. I had a property manager Joe assigned to my rental and he was extremely professional responsive, open and upfront about any questions I may have had. Great service and would highly recommend this estate agentsPositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Hi Odette, thank you for taking the time to write this review, it is much appreciated by Joe and all of the team. Thanks Greg
5/5
TrustpilotEfficient and friendly service
Efficient and friendly service. Would recommend to anyone. Big thank you.
Agent replied · 24 August 2024
Hi Andrea,Thank you for your kind words. We are delighted to hear that you had a positive experience with our service. We appreciate your recommendation and will continue to strive for excellence.Regards,Reeds Rains
5/5
TrustpilotVery helpful company
Very helpful company, particularly Sally Routelidge.
5/5
GoogleJust extended my contract for another year with a very good tenant too !! Well done to Ryan Wood, who handled everything for me, very efficiently !! Mukesh
Agent replied · 19 June 2024
Hi Mukesh, thanks for taking the time to leave this review. Delighted Ryan has secured you a new 12 month tenancy. Thanks Greg
5/5
TrustpilotThank you for a speedy service!
Thank you for making 'buying a house at auction' so simple to understand. Hayley made us feel totally safe taking COVID precautions throughout all viewingsShe's a real credit to the Wilmslow branch
2/5
TrustpilotPoor service
Poor service. Refused to let potential buyers view . Later discovered our agent and buyer were related . How unprofessional, all actions fell into place discovered the motif that they were determined who would be buying our property. Would definitely not use this hull branch or recommend
Agent replied · 14 June 2024
Hi Denise,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. We will be in contact with the email address you have provided.Kind regards,Reeds Rains - Hull
5/5
TrustpilotIan - Anchorage lettings
Ian from the lettings department of the Anchorage office has been brilliant. He is quick to respond to queries and provides great customer service. Would definately recommend Ian if you are looking for properties to rent in the area.
5/5
TrustpilotGuisborough branch
Guisborough branch . Well without going into to much deatai I had to sell a property I didnt want to sell even though I knew I had to / was my child hood home and my mam & dad had sadly passed away and that house held so many memories ❤ the girls at reads & rains made it an easier process my two favourite girls cathy shes fab lovely lady who cant do enough to help you and helped make the whole process easier ..thanks cathy you've been fab . And our sian shes been brilliant to constant updates very very polite and so so helpful all the way cant fault them one bit .100% perfect .thankyou girls .would definitely 100% recommended all the girls at the guisborough branch have been fantastic but especially cathy and sian so well done girls you're the best .cathy & sian thankyou I'm sure I'll bump into yous in the town or b&m at some point thankyou both from the bottom of my heart .very kind regards. Zarren
5/5
TrustpilotReeds rains Manchester the best property agent
I would like to write this review to say how I found the best property management to rent an apartment. After a long way to rent for difficult situations I found a great management team that was really professional to sort out the problem I had . I can say this one of the reasons why people working in Management. They are great, professional, problem solving and fantastic customer service specially Aky and Bradley , they working for Manchester area . Amazing people and professional . Help people make you the best I couldn’t find and thanks for that I sorted my situation. I couldn’t ask for more . I can recommend this property agent 💯.
5/5
TrustpilotHappy Landlord
I spoke to Reeds Rains after having my property on the market with 2 other agents for 7 weeks and no luck. Elliot gave me an up to date valuation and went on to let my property within a week. Whilst they are more expensive than the other agents, there is a reason why. I've actually ended up saving more money by paying a premium for a top estate agent and letting the property straight away rather than having it sitting there empty for months on end. Can't recommend them enough.
5/5
TrustpilotOutstanding
From start to finish, Reeds Rains Carrrickfergus provided a service that exceeded all my expectations despite the current COVID-19 restrictions and the challenges facing us during this pandemic.Their communication was timely and clear throughout, keeping everything on track as far as both selling my property and purchasing my new home (luckily, and thankfully they were the agent for both my sale and purchase). I thank and commend Lynsey, Chris, Karen and Lisa. I found them professional, dedicated and committed to me as a client - nothing was ever too much trouble and I was always made to feel as if I was the most important client. Without a doubt they are best estate agent I have ever dealt with, going above and beyond (which just seems to be the norm for them). I would highly recommend them , and if you are thinking of selling or purchasing then look no further.
5/5
TrustpilotVery professional and helpful
Agent replied · 23 December 2024
Thank you for your kind words. We are delighted to hear that you found our service professional and helpful. We strive to provide excellent customer service and appreciate your positive feedback.
5/5
TrustpilotThanks you for all the help..are you the best
Thanks you for all the help and support.Elizabeth was the best.She had a solution to every question. I have no words to thanks.
5/5
TrustpilotExcellent
I have used Reeds Rains twice in the past so they were my first choice to sell my current property. Friendly and helpful staff who go above and beyond with every aspect.I would definitely recommend and use their services in the future.
5/5
TrustpilotSold my property in two weeks
Sold my property in two weeks. Great service with attention to detail.
Agent replied · 23 October 2024
Thank you for your review! We're glad our team could support you through the process and help you secure a new buyer at an even better price. Fingers crossed for a smooth sale this time around!
5/5
TrustpilotSelling a rental property
The business responded to my request to sell my rental property quickly and professionally. They explained timings with regards to tenants contracts and liaised with the tenant to accommodate viewings and a quick sale (pending contracts etc). I am very pleased with the way in which the sale has been handled to date and would recommend them to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Reeds Manchester won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Manchester
Source: EA Masters winners lists, as published, linked by year.
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Questions about Reeds Rains
Has Reeds Rains Favsco 23 won any awards?
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Manchester branch at EA Masters 2022.
