Trusted Agent profile · Manchester
★★★★★
2,589 reviews across 2 platforms
29, Whitworth Street West, Manchester, M1 5ND
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Manchester, at 29, is rated 3.9 out of 5 across 2,589 reviews on two platforms, including 616 Google reviews rated 4.5. See how it compares with other estate agents in Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleWe purchased a flat recently in Manchester City Centre and Mia.H was great helping us getting the property we wanted. Laura.C was also very helpful progressing the sale once we agreed a price.
Hi Casey, thanks for leaving the review, we are all delighted you have now completed on the property you wanted. Best of luck in your new home. Thanks Greg
5/5
GoogleMyself and my partner have just rented our flat and were very impressed with Reeds Rains. Ryan made sure that everything ran smoothly. He is professional and friendly and kept us up to date and explained everything brilliantly. Thank you!
5/5
TrustpilotEverything went really well for our…
Everything went really well for our rented property. Lucy was very friendly and communicated with us every step of the way.
1/5
TrustpilotLandlords Beware
Reeds Rains, as agents colleced the rent from our tenants, however, they then kept it for themselves for no reason that they could state when asked, within their own Terms and Conditions.They will happily quote their Terms and Conditions to you, but, ignore them when you quote them back to them. Avoid them.
Hi,I’m sorry you’ve not been pleased with the service you’ve received from Reeds Rains. Customer service is of paramount importance to us. I can’t find your details on our system however if you could please email me at leyland@reedsrains.co.uk or call me on 01772 423772 I would appreciate the opportunity to discuss this matter for you. Kind Regards, Reeds Rains, Leyland
5/5
TrustpilotVery helpful staff.Got us through our…
Very helpful staff.Got us through our identity check quickly.Thankyou so much.
We appreciate your kind words about our staff. We're glad to hear that they were able to assist you with your identity check efficiently. We strive to provide our customers with a positive and seamless experience.
5/5
TrustpilotVery helpful and efficient staff
Very helpful and efficient staff, very professional standards all round.
Thank you for your feedback! We're glad you found our team helpful and efficient. It's great to hear that our professionalism stood out!
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
5/5
GoogleEverything has been extremely easy and professional with dealing with Reeds Rains in Manchester, after just moving into my new flat last week. Katie Gray was my main point of contact and was extremely helpful throughout the whole process. Highly recommended!
5/5
TrustpilotNice staff
Nice staff, Tom took excellent photos 😁
Thank you! :)
4/5
TrustpilotGood customer relations and regular…
Good customer relations and regular follow ups
We appreciate your kind words! We strive to provide excellent customer service and high-quality properties. We're glad you had a positive experience.
5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
GoogleI came in earlier this week to look a properties, something that can be quite daunting. However i received great service and i would really recommend Reeds Rains, Joe is particularly helpful, friendly and made me feel at ease.
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
GoogleExcellent service from the whole team in the Manchester central office Strongly recommend
Hi Mike, thanks for taking the time to leave such a positive review - much appreciated. Thanks Greg
5/5
TrustpilotI’d like to say I am very happy with…
I’d like to say I am very happy with the great service recently provided by Claudia Tarr in the Wilmslow branch, she has been very professional, hard working and patient when finding tenants for my property. She’s an excellent communicator too: she’s willing to talk to you, she keeps you well informed, and takes on board your wishes and opinions. If you are looking for a reputable estate agent, look no further than ReedsRains Wilmslow.
5/5
TrustpilotWilmslow branch
Wilmslow branch Mark Latham and the team at reads rains have been excellent in the recent sale of my late fathers house .we can't thank them enough for all their help. Many thanks nigel and clive green.
5/5
GoogleFriendly and professional, which seems like the polar opposite to most of the estate agents in Manchester we've had the misfortune of dealing with. Great from start to finish (although we havent exchanged yet, so technically not finished) - Jenny and Greg could not have been more enthusiastic and helpful and they clearly both know their stuff. We're over the moon with how Reeds Reins have helped us sell (within a week) and theyre continuing to support us and advise us through our onward purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Manchester won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Manchester branch at EA Masters 2022.
