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Reeds Rains reviews

3.9

β˜…β˜…β˜…β˜…β˜… Good

2,502 reviews across 2 platforms

29, Whitworth Street West, Manchester M1 5ND

Reeds Rains's Manchester office at 29 is rated 3.9 out of 5 across 2,502 reviews on two platforms, including 561 Google reviews rated 4.4. The 1,941 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

561

Reviews on Google

This office

Trustpilot logo

1,941

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

I Bought my house from Reede rains some…

I Bought my house from Reede rains some time ago and was made very easy for me the staff were great i have now just sold my house with Reeds Rains and the sales guy David adviesd me on the best way to re sell and everything went soso well i would recomend this estate agent a 10 out of 10 very pleased with there service many thanks Paul

Mr Β· 24 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear about your positive experiences with us, both when buying and selling your home. It's wonderful to know our team provided excellent advice and made the process smooth for you. Thank you for your kind words and recommendation! Regards, Reeds Rains

5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura Β· 22 May 2026

Agent replied Β· 27 May 2026

We are so pleased to hear of your positive experience with us. We always aim to keep clients informed, especially during challenging sales. Your kind words are truly appreciated. Regards, Reeds Rains

1/5

Google

Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.

Diana Β· 25 November 2025

Agent replied Β· 25 December 2025

Hi Diana, I'm sorry you feel you have needed to leave this review. I can't find your details on our system but if you'd like to get in touch I'd be happy to personally assist. On our website all the lettings listings do state furnished or unfurnished. In terms of parking - if a property has parking we will always stipulate this so if it doesn't mention parking then it can be assumed it does not have parking. We are also having technical issues with our phone lines so I would suspect the line failed rather than anyone hanging up. However if you could email me the details I will happily investigate - greg.davies@reedsrains.co.uk. Kind Regards Greg Davies, Associate Director.

5/5

Google

Over the course of a year long house hunting journey, I met many estate agents, but the RR Team Manchester stood out as exceptionally professional, punctual, and incredibly understanding. I bought my first home through them, and despite numerous delays and challenges with the solicitor, Francesca, Laura, and Mia made it possible for me to finally secure the house. I am genuinely grateful to them from the bottom of my heart.Best wishes.

Samia Β· 6 January 2026

Agent replied Β· 13 January 2026

Hi Samia, congratulations on your recent purchase. Thank you for taking the time to leave a review about your experience with Reeds Rains - it is much appreciated. Thanks again, Greg.

5/5

Trustpilot

The Reeds Rains team have been…

The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.

L Β· 4 May 2026

Agent replied Β· 27 May 2026

We are so glad to hear our team provided such helpful support throughout your journey. It is wonderful to know we could assist with both your sale and new home purchase. Thank you for your kind recommendation! Regards, Reeds Rains

5/5

Trustpilot

We can’t thank Reed Reins enough for…

We can’t thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when we’re unsure. I would highly recommend. Thank you 😊

Alison Β· 7 September 2026

Agent replied Β· 22 September 2026

We are so happy to hear that our support and seamless service were helpful to you. We truly appreciate your kind words and recommendation! Thank you for sharing your positive experience with us. Regards, Reeds Rains

5/5

Trustpilot

Not a bad experience overall.

Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.

David Β· 13 May 2026

Agent replied Β· 27 May 2026

We are so pleased to hear about your positive experience with our team. It's wonderful to know that our communication and service met your expectations, and we appreciate your kind words about our commissions. Thank you for your feedback. Regards, Reeds Rains

3/5

Trustpilot

Not impressed

Saw a house being sold by Reeds Rains, sent 2 messages via Rightmove and then an email directly. None were responded to. After a few days, decided to ring them to try & arrange a viewing. Managed to arrange the viewing. But had no explanation or apology for the lack of response. Went to the viewing, received no follow up or a request for feedback. I was just grateful we hadn't chosen them to sell our house!

Rachael Β· 8 September 2025

Agent replied Β· 23 September 2025

We appreciate your feedback and are sorry to hear about the lack of communication you experienced. Thank you for bringing this to our attention, we would like to know which branch you were contacting so we can look at how to improve our service. Regards, Reeds Rains

5/5

Google

Thank you so much to Frankie (and the other helpful members of staff I have briefly interacted with) for helping me proceed with the initial stages of purchasing a flat. Frankie has been friendly, informative and incredibly swift in her responses, which has been a far cry from my experience with different Estate Agents. I recommend Reeds Rains to anybody looking to rent or buy in Manchester!

Erin Β· 11 December 2025

Agent replied Β· 25 December 2025

Hi Erin, thank you so much for taking the time to review the experience you've had with Reeds Rains and Frankie specifically, it is much appreciated. Best of luck with the flat purchase. Thanks again, Greg

5/5

Trustpilot

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

Melvin Β· 19 May 2026

Agent replied Β· 27 May 2026

We are so pleased to hear about your positive experience with us. It's wonderful that our team made your buying process pleasant and answered all your questions. Thank you for your kind words! Regards, Reeds Rains

5/5

Google

Reeds Rains have been lovely to work with throughout my buying journey, unfortunately personal circumstances meant that I was unable to proceed but they remained kind and professional despite this. Laura has been great throughout. I would definitely be happy to use them again in the future either for buying or selling.

Becky Β· 26 March 2026

Agent replied Β· 16 April 2026

Hi Becky, thanks for taking the time to leave a review about your recent experiences with our sales progressor, Laura. Thanks Greg

5/5

Google

Reeds Rains have been really good on the sale of my property. Laura has been a great help throughout the selling process. Constantly keeping me updated on where the legals are up to, chasing updates and trying to get any delays resolved. Laura always provides a quick response and is always friendly and helpful. Thank you!☺️

Emily Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi Emily, thanks for taking the time to leave this review. We are delighted completion is now nearing on your lovely apartment, thank you for using Reeds Rains. I’m delighted you have been so happy with the service our sales progressor Laura has provided. Thanks again, Greg

5/5

Google

I highly recommend Bethan for anyone looking for a knowledgeable and professional estate agent. She provided a rental valuation for my flat and arrived incredibly well prepared with a realistic and honest approach. I was very impressed by her helpful advice and her proactive follow up. A true professional

Alejandro Β· 2 April 2026

Agent replied Β· 16 April 2026

Hi Alejandro, thank you so much for taking the time to leave a review about your experience with Reeds Rains and specifically Bethan - it is much appreciated. Thanks again, Greg

5/5

Trustpilot

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

Rosemary Β· 22 May 2026

Agent replied Β· 27 May 2026

We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words. Regards, Reeds Rains

5/5

Google

I’ve recently rented a property via Reeds Rains. All the people involved from showing me around the property, and then getting me through the next steps to getting my keys were friendly, super helpful and responded to all my questions really quickly and made the process really easy. Thank you Scarlett, Jacy and Aky!

Emma Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi Emma, thanks for taking the time to leave a review. I’m delighted you were so happy with the process and specifically the service received from Scarlett, Jacy and Aky. I hope you are very happy in your new home. Thanks again, Greg.

5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane Β· 26 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear about your positive experience with us. Achieving the asking price quickly is always our goal, and we are delighted we could deliver such excellent results for you. Thank you for your kind words. Regards, Reeds Rains

5/5

Trustpilot

I chose Reed Rains as they are an established company in my area

I chose Reed Rains as they are an established estate agent within the area and felt they were best placed for the sale of my house and it proved to be the right choice. Communication throughout was constant and informative. The lines of communication were ideal as I dealt with the same person throughout. Within two weeks I agreed a sale and cannot thank Reed Rains enough for this.

Anthony Β· 9 September 2025

Agent replied Β· 23 December 2024

We're happy to hear that our experience and service met your expectations. We appreciate your recognition of our consistent communication and are grateful for your kind words regarding the quick sale of your house. Regards, Reeds Rains

5/5

Google

Kirsty Rudd was lovely, she showed myself and my boyfriend around a property and was very helpful. She answered any questions we had and was both enthusiastic and attentive. Such a lovely personality and honestly couldn’t do enough for us! Would definitely reccomend!

Kathrynn Β· 2 April 2026

Agent replied Β· 16 April 2026

Hi Kathrynn, thanks for taking the time to leave a review about your recent experience with Reeds Rains and specifically Kirsty - it is much appreciated. Thanks again, Greg.

5/5

Trustpilot

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

Shaun Β· 15 May 2026

Agent replied Β· 27 May 2026

We are so glad to hear you had such a positive experience with us. We truly appreciate your high recommendation and kind words. Regards, Reeds Rains

5/5

Google

Just want to say a big thank you to Tom who dealt with a leaking pipe in our property. Once he knew we were on holiday liaised with the management company to get it fixed without stressing us. Good job.

Julie Β· 9 April 2026

Agent replied Β· 16 April 2026

Hi Julie, thanks for taking the time to leave a review about your property manager, Tom - it is much appreciated. Thanks again, Greg

5/5

Google

Thank you so much to Kirsty and Laura for your outstanding hard work in selling my flat. I truly appreciate your dedication, persistence, and professionalism throughout the whole process. They were extremely supportive throughout the whole process and kept me updated throughout. Thank you!

Sana Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi Sana, thanks for taking the time to leave a review, we are all delighted the sale of your apartment is now completed, congratulations. Thanks for using Reeds Rains and best of luck for the future. Thanks again, Greg

5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia Β· 29 August 2026

Agent replied Β· 22 September 2026

We're so happy to hear about your positive experience with our team member. It's wonderful to know that their cheerful personality and helpfulness made navigating the process easier for you, especially their willingness to visit you at home. We truly appreciate your kind words. Regards, Reeds Rains

5/5

Google

We are very happy with the service. We’ve exchanged on our first home! Laura Croft was super prompt and responded to our emails within matter of minutes. There are multiple parties involved in a house transaction and we were lucky that all …

Sarvenaz Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi Sarvenaz, thank you so much for leaving a review. We are delighted you have now exchanged contracts on your first home, congratulations! I’m also pleased you were so happy with the service Laura Croft, our sales progressor provided. Thanks again, Greg

4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert Β· 27 August 2026

Agent replied Β· 22 September 2026

We are so pleased to hear that our team in Pontefract provided such helpful and professional support during what can be a stressful time. We appreciate you sharing your positive experience with us. Regards, Reeds Rains

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Read Reeds Rains's Google reviews

Questions about Reeds Rains

How many reviews does Reeds Rains have?

Reeds Rains's Manchester office has 2,502 reviews across two platforms: 561 on Google, 1,941 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Reeds Rains's rating?

Reeds Rains is rated 3.9 out of 5 across all 2,502 reviews, and 4.4 out of 5 on Google from 561 reviews, checked 9 October 2026.

Where is Reeds Rains's Manchester office?

Reeds Rains, 29, Whitworth Street West, Manchester M1 5ND.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.