5/5
Great agent
Very helpful even after moving into the property!

Trusted Agent profile · Manchester, Greater Manchester
Verified
★★★★★
422 reviews across 3 platforms
Qube Residential, 7th Floor, One City Approach, Albert Street, Manchester, Greater Manchester, M30 0BG
Part of Qube Residential, see every office.
Qube Residential's office in Manchester, Greater Manchester, at Qube Residential, is rated 4.3 out of 5 across 422 reviews on three platforms, including 231 Google reviews rated 4.0.
231
Reviews on Google
This office
183
Reviews on View Agents
This office
8
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been ...Read the review from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 25 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 155 from tenants
Qube Residential is a leading property management company offering comprehensive property management services for both residential and commercial properties across Manchester and Liverpool. As one of the best property management companies in the UK, we provide end-to-end solutions for landlords and investors, including marketing, tenant referencing, and asset management. Our team is equipped to manage rental properties, buy-to-let properties, and commercial properties, ensuring that your investment is in trusted hands. With advanced property management software, we offer seamless property management solutions that give you real-time access to key data. Whether you’re seeking a property management agency for a single property or a large portfolio, Qube Residential is your go-to for tailored landlord services.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
Great agent
Very helpful even after moving into the property!
5/5
Qube have rented out a Manchester property for me for several years. They have always been responsive, and reported any issues in the flat. Most of the tenants have renewed their contracts, some several times, so they are working well for landlord and tenant
5/5
Property Agent
Anna was an amazing property agent to work with. She's is extremely friendly, helpful and provides all information and assistance that is required in a timely manner. Highly recommendable Agent & Company that is professional.
5/5
Outstanding
Rheann was very helpful and understanding. This was our first property renting and she helped us throughout the whole process making it as stress free as possible and answering our queries very quickly
5/5
Always helpful and approachable and reply promptly
1/5
Had a viewing booked for 3:30pm, we sent confirmation via text message, then our viewing was moved to a different time, seems very unorganised... I'd look elsewhere for rentals.
Hi Sammie, the current tenants cancelled the viewing at your requested time. We do apologise for the inconvenience at the time but our hands are tied when this happens unfortunately. … More
1/5
QUBE are a bunch of unprofessional, inexperienced workers with no respect for the tenants they’re putting through hell. …
5/5
Tenancy Review
Excellent customer service
1/5
I moved into my flat in Bridgewater point in Salford at the start of December 2020. Despite claiming there was an onsite gym on the Qube website, when we arrived there was an empty room with no gym equipment. The window in our flat was also …
Hi Adam. Your window broke in December 2020 and the glass supplier had to wait for the … More
5/5
I’ve been trying to find a flat at short notice and dealt with some terrible estate agents in Manchester, thankfully Leigha at Qube was super helpful and got everything done in record time!
5/5
Bridgewater Point - March 2022
I have recently moved into Bridgewater Point in Salford with no issues whatsoever. My agent, Bethany, has been attentive and very helpful to any and all my queries - very satisfied with the service.
5/5
Very happy
We had a very smooth letting process with Qube. Rheann was communicative throughout and very helpful. No issues at all and the team were friendly and quick to resolve any queries. Would recommend!
5/5
Amazing service. Thank you Bethany for your expertise 👍 …
5/5
Anna
We are due to move into our new apartment at the Adelphi Wharf 2. From only viewing it 2 weeks ago we are set to move in next week. This wouldn’t have been possible without the fantastic help of Qubes letting agent Anna. She was patient with us as this was our first time and she helped out with any applications we needed assistance on and was quick and thorough in getting our application status back to us/onto the next step. She is a credit to your team .
1/5
Failed promises, live on a building site, pay a professional cleaner and still charge you for cleaning at the end of tenancy. Will do anything they can to claw back money, staff are rude and inconsiderate. Wouldn’t go near them
Hi Arran, sorry to hear of your disappointment. As we explained to you there was cleaning needed to make the flat acceptable for a new tenant. We provided photos and an invoice from the cleaner for you as evidence to go back to the cleaner you hired. We can’t stress enough that letting agents do not receive your deposit money, the cleaner does so there is no “clawing back”, we just paid a cleaner to clean the areas that your cleaner missed. The offer still stands for us to submit a report for you to use to raise a dispute with the cleaner you employed. We simply can’t let a tenant move into a flat with a dirty toilet, shower, oven and greasy kitchen cupboards. I’m sure you can understand. Kind Regards, Team Qube
5/5
Great agent
Bethany Mitchell was the agent dealing with us and she did a great job. Easy communication and very helpful :)
4.7/5
Feedback from letting process
Rheann was very helpful and easy to communicate with which helps the process so much less stressful
5/5
Good experience with finding a tenant within a week.
5/5
Bethany Mitchell Review
Bethany has been so so helpful throughout the whole process of me moving. She has answered every query I’ve thrown at her. She made me feel very comfortable as it’s my first time moving. Thank you Bethany!
1/5
The initial team who dealt with us were really quick and friendly but, unfortunately, once your deposit is paid and your contracts are signed it is all downhill from there. Please avoid at all costs. Qube, and the particular landlord we had …
Hi Rebekah, We’re sorry to hear about your experience and are disappointed that you have … More
5/5
Highly Recommended
Rheann was very responsive throughout the letting process making my moving in very smooth. Qube Residential letting process is transparent and straight forward. Highly recommend this agent
1/5
Absolutely rubbish. Have been with Qube as a landlord for 5 years, it used to be good in the first 3 years but since change in name and people the whole thing went downhill. Find a better agency.
Hi Erica, we’re sorry to hear the below and that your tenant caused trouble for yourself. The tenant passed the relevant referencing checks and was accepted by yourself at the time, I’m afraid we don’t have control over their actions once … More
5/5
Efficient and professional from start to end
Dealt with Bethany Mitchell throughout my application for a tenancy at Adelphi Wharf. Bethany was really helpful, efficient and professional throughout the process and was always approachable with any questions or things I needed to ask.
5/5
Beth was a pleasure to deal with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
25 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
155 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."