Northern Group Manchester reviews

★★★★★ 5/5

Google

Chloe is one of the best! She is always present and ready to support customers. As a tenant I really value availability and attention to customer and necessities. Chloe in Northern Group has demonstrated to go above and beyond and offer the best experience that can be managed. Really exceptional!

Gianluca · 19 March 2026

★★★★★ 5/5

Google

Chloe was an absolute star. In and out very precise with information and manage to find something that fit us and response times we astronomically one of the best services I have ever had looking for an apartment!

Opal · 9 September 2025

★★★★★ 5/5

Google

Anthony is patient and helpful, no request or question is too big! Anthony is not one to shy away from coming on site to investigate or support which supports with the great service he provides. Thanks Anthony!

Charlotte · 18 September 2025

★★★★★ 5/5

Trustpilot

Tomas and the team at Northern Group…

Tomas and the team at Northern Group helped me move into my new home and I couldn’t be happier with their service. Moving is a very stressful time but they kept in regular contact and kept assuring me that things would work when a few technical issues arose! Once we got over that hurdle it was a very smooth transition I’m very grateful!

Consumer · 14 October 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Ms. Chloe Lightfoot from Northern Group Rental Agency while searching for an apartment to rent. From the beginning, Chloe stood out with her prompt responses and exceptional service. Her quick and efficient communication made the process smooth and stress-free. Chloe's expertise and understanding of my needs helped me find the perfect apartment in no time. I highly appreciate her professionalism and dedication. I highly recommend Chloe and the Northern Group Rental Agency to anyone in search of a rental property. Their service is truly top-notch! Best wishes WAYIL ALANAZI

Wayil · 24 November 2023

★★★★★ 5/5

Google

I have had several interactions with Sophia since moving to FGW. Sophia is always smiling, positive and really helpful. An asset to the company!!

Paul · 30 December 2025

★★★★★ 5/5

Google

After dealing with incredibly useless estate agents in Manchester, Northern Group have been a life saver. Ended up finding a flat very quickly and the staff have been lovely. Everything’s been handled in a timely manner and I can finally relax now that I have somewhere to move to. [Update] Special shoutout to Mark the concierge. He has to be the best concierge i've had the pleasure of speaking to. Always nice and responsive, as well as having my complete trust to deal with any packages coming in when I am not home.

Alex · 25 October 2023

★★★★★ 5/5

Google

Never thought a letting agency would be so good & quick with communication. Any issues I had in the flat they resolved promptly and with professionalism. Also, they’ve been fair and not tried to scam me at the end of my tenancy with them which is what I’m sadly used to seeing happening as a renter. Honestly best letting agency in the 10 years I’ve been renting in Manchester. I’ve been renting at the Ice Plant in Ancoats for 3 years and only decided to move out for personal reasons. Thank you to the team and especially Kate & Adam.

Christiana · 25 October 2023

★★★★★ 5/5

Google

I have a very good experience with Northern Group - they manage my property in Manchester. In a recent maintenance works process, Mr Philip Aldridge was extremely helpful and speedy in solving the problem. He was quick in responding emails and always keep me well informed.

Andy · 19 March 2026

★★★★★ 5/5

Google

Great at dealing with Sales, Jennifer was so knowledge and helpful

Simon · 2 April 2026

★★★★★ 5/5

Google

I have recently moved out of my rented apartment at The Quarters in the Northern Quarter and can honestly say that the service provided at Northern Group has been fantastic for the year we have been with them - they’re always super responsive, accommodating and are just all round lovely humans. A special shout out to Sophie too for being our point of contact for the year! She was always super attentive & had all the answers to any questions I had. The best estate agents I’ve come across in Manchester. Thank you for everything team! X

Charlotte · 26 August 2023

★★★★★ 5/5

Trustpilot

Looking for a Think out of the Box UK Letting Company 🤔

Northern Group helped me in finding tenants and managing my properties. They are professional and landlord friendly, especially their letting manager Emily Utratny she is the gem in the company. Appreciate the partnership, Northern Group 😊

ADragon · 1 September 2026

★★★★★ 5/5

Google

I had a great experience renting with Northern Group. Kieran Forster was very responsive and friendly, always patient in answering my questions. Caitlin Pritchard handled everything efficiently and kept everything clear and straightforward. Chloe Lightfoot kindly arranged an early viewing for me, which really helped me make a confident decision. Thanks to their support, the whole process felt easy and stress-free. I really appreciate their help and would highly recommend Northern Group!

Tianzhe · 11 June 2025

★★★★★ 5/5

Google

I can’t thank Adam and Caitlin enough after recently helping me and my partner secure a commercial letting for a business we are starting. The service from start to finish was excellent! I would highly recommend using The Northern Group, they were professional, friendly and very efficient through out the whole process. We will definitely be using them again.

Harry · 25 September 2024

★★★★★ 5/5

Google

Chloe has been an absolute superstar from the jump, going above and beyond to accommodate any additional requests I had trying to manage an interstate move! She was prompt, courteous and incredibly efficient in communicating information across all parties. Let's go Chloe!

Rachel · 19 March 2026

★★★★★ 5/5

Trustpilot

My time renting with Northern Group has…

My time renting with Northern Group has been stress free. The office staff are helpful and responsive to any issues i have had throughout the course of my tenancy. I would recommend Northern Group to any prospective tenants

Tom · 11 August 2026

★★★★★ 5/5

Google

Recently dealt with Phil on securing a lease on a place in Ardwick. He was really professional and kept me up to date throughout the process. Thanks a lot Phil!

Emily · 18 September 2025

★★★★★ 5/5

Google

I moved into my rented flat in 2017 and Northern Group have been great the entire time. There were some problems with a leak in my roof that weren't getting sorted (going on for a couple of years) but I put that down to a cash-flow problem with the previous landlords so NG weren't able to do anything about it. Once the landlords changed hands last year, things immediately improved. Paul Dobbs (head of property) jumped into action to get roof of the house fixed and my ceiling repaired. I assume there was nothing NG could previously do as, being an expensive job, the previous landlords didn't want to pay for the work and it was only when the new landlords took over, they were able to put some money into it and get the job done. Over the 5 years I've lived here there's only been 3 or 4 flat inspections, one of those being to value the property for the new landlords. I respect that. If you bought your house with a mortgage, you wouldn't want a bank representative insisting they inspect your home every 6 months. I believe the same should apply for us renters. The last flat inspection was last Friday and I pointed out that there was a problem with the door handle to my balcony, stating that the mechanism was failing and would probably end up locking me outside on the balcony before long. Sophie Simcox (property manager), who conducted the inspection, passed this onto Claire Darling (maintenance manager) and Mark Scholes (maintenance fella) came over today (Tuesday), arrived exactly when he said he was going to and did a great job. He replaced the whole handle for a brand new one in half an hour (luckily, I live near screwfix!) There has also been another issue to do with my deposit with the previous landlords. I won't go into it but only to say that Paul Dobbs did everything in his power to get it rectified as quickly as he was able to. *Edit 4/1/23* To add another great experience, my shower stopped working properly (running boiling hot or freezing cold with only a small window of opportunity when the water was a bearable temperature) about a week before Christmas. I didn't hold much hope of getting it sorted before everyone stopped work until the new year so resigned myself to the fact that I'd have to make do (my downstairs neighbours would let me use their shower if it came to it) But by Tuesday (21/12) it had completely stopped working. I phoned Northern Group the next day on the off-chance that they could do something. I spoke to Hannah Widdall who, amazingly, managed to get an engineer out to my flat on Friday. When I came home from work (excited to have a decent wash for the first time in over a week) I was pleased to find out that he'd fitted a new shower (and, surprisingly, left zero mess! I work in construction so I know what trades can be like!) When I tested it though, I was gutted to realise that it didn't heat up at all. I called Northern Group back to explain but they had already been in touch with United Utilities to discuss the low water pressure that the engineer had reported to them when he'd tested it. Within a couple of hours, the problem was resolved and I had a fully working shower and could enjoy my Christmas with a clean body! Anyway, long story short, Hannah and the team pulled out all the stops to make sure I was happy :) In my experience, I think that Northern Group are a great example of a letting agency. Pay your rent on time, keep your property nice, respect your neighbours and don't cause them unnecessary problems and they'll look after you 👍

Danny · 22 June 2023

★★★★★ 5/5

Google

I had relocated to the UK from Bermuda 3 months prior to looking for an apartment. I had viewed four different apartments within the last two weeks and they did not appeal to me whether it was because of the location, the furniture, the size or the layout of the house. I contacted The Northern Group based upon an onsite ad that I saw. It was all uphill from there. Emily and Sophie were amazing to work with from beginning to end. They handled me professionally and were very accommodating in responding to all of my queries in a timely manner. They made my apartment hunting experience quite seamless. I would highly recommend these apartments and The Northern Group.

Sharon · 22 June 2023

★★★★★ 5/5

Google

I was a Northern Group tenant for 3 years and have always received timely and helpful responses from the staff. Whilst I would say that the building itself is beginning to exhibit issues with age, particularly damp and mold. The Northern Group team have assisted me quickly and professionally with any issues I have encountered. Helen Davies has been excellent help arranging my move out and navigating the issues associated with the broken lift. Helen is extremely friendly and showed empathy and warmth towards me at a very stressful time. Helen was always kind and professional. She took time and effort to ensure that the information that she conveyed to me was accurate. Delivering this in a timely manner. She is an asset to the Northern Group and I hope they realise that! Chloe, Lauren and Sophie all helped to make the preparations to leave as smooth as possible, keeping me informed of viewings ahead of time.

Jamie · 22 June 2023

★★★★★ 5/5

Google

As I started searching for an accommodation in Manchester, I found it a bit of a headache, but Northern Group made the process super easy and seamless for me! From a quick phone call to some email exchanges, I was able to schedule a viewing and submit my request in no time. Huge shoutout to Helen Davies for her exceptional assistance throughout the process. Her professionalism, perseverance, responsiveness, and kindness made everything feel effortless. I am truly grateful for all of her help. I would also like to express my gratitude to Chloe and Lauren, who helped me arrange the viewings and getting the renting procedure started. Overall, I absolutely recommend Northern Group to anyone looking for accommodation in Manchester. They provided top-notch service. Thank you so much!

Amir · 22 June 2023

★★★★★ 5/5

Google

Caitlin has been absolutely amazing. She’s been so lovely, friendly, and incredibly helpful in guiding me and my partner through the process of getting our apartment. Fantastic!

Halle · 12 October 2025

★★★★★ 5/5

Google

I write this from a place of satisfaction and gratitude for the exceptional work of Northern Group, and a particular engineer of yours named Mark. Mark has been to my apartment a couple of times for repairs and he leaves me impressed everytime with his expertise. Besides, he has a very affable personality that makes his work satisfying. Many thanks to Mark and Northern group.

Osayomwanbor · 22 April 2024

★★★★★ 5/5

Trustpilot

Been using Northern Group to let and…

Been using Northern Group to let and manage my properties for a few years now. The staff are very knowledgeable and friendly. Would recommend to anyone who were looking for a management company! Thanks guys

EJ · 11 August 2026