Trusted Agent profile ยท Manchester
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475 reviews across 2 platforms
Jactin House, 24 Hood Street, Ancoats Urban Village, Manchester, M4 6WX
Northern Group's office in Manchester, at Jactin House, is rated 4.7 out of 5 across 475 reviews on two platforms, including 452 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Northern Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleWe highly recommend northerngroup and although we have only just moved in we have found them very professional and honest in all respects. Nazia at northerngroup has been extremely helpful and made what could have been a stressful event (moving home) very smooth and easy. We are thankful and look forward to life in our new home.
5/5
GoogleGreat communication and always easy to deal with. Very helpful
Hi Sam, thank you for the great feedback!
5/5
GoogleGreat repair service from Matthew today, fixed the issues quickly and mindful of distancing etc. Thanks
Hi Evelyn, thank you for your honest and great feedback, we really appreciate it. Thanks again, Northern Group
5/5
GoogleNorthern Group's online reference checks and administration made moving into our new flat effortless, they were always helpful and happy to arrange additional viewings. Once moved into our new flat, the property was in great conditions and any minor issues that we picked up on were tended to immediately and efficiently by the in-house maintenance team.
5/5
GoogleAbsolutely fabulous Nazia, nothing is too much trouble for you. Your pleasant, helpful, supportive and always smiling. Thank you ๐ Sharon โฆ
Hi Sharon, thank you for your kind words, it is great to hear Nazia made a good impression. Thanks again from Northern Group
5/5
GoogleGreat services provided by Matrin D. He tested everything prior to leaving the premises.PositiveQuality, Professionalism
Hi Ali, thanks for the great review!
5/5
GoogleBeautiful Apartments in a great location. Any requests were dealt with in a timely manner too
Hi Nick, great to hear that you rate your apartment and service from Northern Group as 5/5! We really appreciate your feedback
5/5
GoogleHad the best support with a stressful situation from Egor at NorthernGroup. recommend their services.
Hi Balraj, thank you for rating your experience 5/5! It is great to get honest but great feedback like this.
5/5
GoogleJust moved into my new apartment at Flint glass wharf. Nazia at the northern grouo has dealt with all my queries to date promptly, very pleasant and helpful. The apartment is gorgeous and im very happy with how the move went so well.
5/5
GoogleFriendly communication and quick responses
Hi Rebecca, thank you for rating your experience 5/5!
5/5
GoogleFast, easy and efficient process when moving.
Hi Jordan, thank you for rating your experience 5/5! We really appreciate your honest feedback. Thanks again from all the team at Northern Group.
5/5
GoogleWe could find a great flat promptly. We didn't have perfect docments as a screening for moving-in,but We appreciate your generous response. At first we found some problem about a flat. But the staff Nazia helped us immediately.
5/5
GoogleNorthern Group have been a great help and made my move in as smooth as it could have possibly been. Every member of the team I have spoken to have been lovely and friendly. Also great properties on offer!
5/5
GoogleHas been a really pain-free renting experience. Nazia and the others at Northern Group have sorted any problems I've had, and helped me with my rental extension when I was unavoidably out of the country last year. Would recommend.
5/5
GoogleWe've been renting from Northern Group for over 2 years now and Nazia continues to make the renewal process very straight forward and is always happy to help with any queries we may have!
5/5
GoogleWe were supported by Egor in an extremely professional manner. He managed to process everything in super quick time in order to get us into our office within a matter of days. Very appreciative.
5/5
GoogleDealing with Northern Group has been simple and efficient, with applying to picking up the keys taking about three weeks or so. Here's hoping the rest of the tenancy is as smooth.
5/5
GoogleThank you for your cooperation, I was very happy to deal with the nazia . It has helped me a lot in finding suitable housing and leasing process
5/5
GoogleFantastic
Thank you for the 5-star review! We are so pleased you had a great experience with us.
5/5
GoogleI have lived in Flint Glass Wharf for 4 years and loved every minute. Northern Group and Nazia specifically have been brilliant. I'd highly recommend to anyone!!!
5/5
GoogleQuick turnaround and helpful. Egor very personable and happy to help where possible. Happy with my set up on Lever Street. Onwards and upwards. Cheers all.
5/5
GoogleSo excited to be picking up my keys today! Nazia helped us find our perfect apartment and ensured everything went smoothly. Professional and friendly throughout!
5/5
GoogleVery impressed by Northern Group specifically our agent Nazia. Very thorough, professional and sorted any issues we had quickly and effieciently
5/5
GoogleThe great customer care. It's the second time I rent an apartment from Northern Group and everything went smoothly during the checks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northern Group, Manchester won Platinum.
