Trusted Agent profile · Manchester
★★★★★
512 reviews across 1 platform
2-10 St John's House, Queens Street, Manchester, M2 5JB
Part of Keenans Estate Agency, see every office.
Keenans Estate Agency's office in Manchester, at 2-10 St John's House, is rated 4.3 out of 5 across 512 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Keenans Estate Agency Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
TrustpilotElla at Keenan's Accrington has been excellent.
We have just bought a house through Keenans, Accrington, All the staff have been very helpful and polite. Ella in particular has been most helpful, phoning on a regular basis whenever there's an update and often just to check in and make sure we were ok with the process and answer any questions we had. Would highly recommend. *****
5/5
TrustpilotPolite and courteous
The staff were polite, helpful and courteous. Jonathan was a pleasure to speak to over the phone.
1/5
TrustpilotThis company is a shambles
This company is a shambles! Incompetent staff who can not co ordinate themselves unfortunately resulting in court action being commenced!Please avoid lettings at all costs
1/5
TrustpilotApparently advised our landlord to keep…
Apparently advised our landlord to keep our deposit as there is an unpaid electric bill. The bill is in dispute with EDF because they haven't been applying money to our account. But they have advised our landlord to keep our money. Sharks! Be very careful.
5/5
TrustpilotExcellent service
Liam was extremely helpful throughout the buying process. I would definitely recommend purchasing via Keenans.
5/5
TrustpilotEmily Bradley and all the staff did a…
Emily Bradley and all the staff did a fantastic job with all thay had to do with the sale of our house. It was a very stressful time but we got there in the end and all the hard work everyone did I would recommend Keenans any time thankyou and especially to Emily with all the chasing around well done guys.
5/5
TrustpilotSimon from the Swinton office is the…
Simon from the Swinton office is the best estate agent I have encountered so far. Profesional, eager to help, always goes the extra mile and above all kind! Perfect employee, 10/10!
Thank you for your kind words Joanne
5/5
TrustpilotVery Good
Everyone at the Burnley branch have been so lovely so far, from the first valuation appointment with Louis to the correspondence with the office which has been very friendly and helpful. Selling my house has been very smooth sailing so far. I didn't want to do my own viewings so Jack took control and the house was sold within a week.
5/5
TrustpilotGreat Service
Great service couldn't fault them, especially Simon from Swinton branch. Went that extra mile.
5/5
Trustpilot5 STAR service
Super professional with step by step support by excellent trained staff, excellent communication and always ready to go extra mile I would definitely recommend to anyone, the service is far beyond the rest of local agents
5/5
TrustpilotKeenans - 1st in Swinton!!
Kayleigh Dawber, Matthew Robinson, and Emily Bradley, were fantastic from start to finish and made the whole sale process stress free and seamless. They were quick to respond to all emails and questions in a timely manner and nothing is ever too much trouble. I would highly recommend them and Keenans service! Thank you Keenans for achieving an amazing result!!!
5/5
TrustpilotLetting Agency of Dreams
An exceptional 'all-rounder' in everything from sales and purchases to property management. Friendly, efficient and effective staff that make handling my property portfolio a dream. Brilliant company.
5/5
TrustpilotPerfection from start to finish.
From start to finish we found all the staff at Rochdale Keenans Estate Agency very professional, enthusiastic and friendly keeping us up to date on our sale progress throughout the sale procedure.Without any hesitation we would use Keenans on any property sale within our area.
5/5
TrustpilotQuality customer experience
Amazing customer service from start to finish! I have viewed quite a few properties with Paula Taylor, she’s very welcoming and friendly and was able to guide me through the whole Keenan’s process of buying my first home. She was knowledgeable about the property and the local area and offered advise when needed. Couldn’t recommend her and Keenan’s enough!
5/5
TrustpilotKeenan’s was very helpful
I am looking to buy a new home, but as I am not very experienced with buying/selling homes, I was quite nervous but Keenan’s helped me overcome this anxiety! Alicja in particular was very helpful in answering my question and queries which made me feel much more confident. I look forward to buying a home through this estate agency!
5/5
TrustpilotI WAS IMPRESSED FROM THE INITIAL PHONE…
I WAS IMPRESSED FROM THE INITIAL PHONE CALL-THE FOLLOW UP, THE ADVICE, AND IN THE WAY ALL MATTERS WERE CONDUCTED. A REAL SUPRISE WHEN COMARED TO PREVIOUS EXPERIENCES.MATTHEW ROBINSON LEFT NO STONE UNTURNED AND WAS VERY INFORMATIVE AND POLITE. THE HOUSE WAS SOLD WITHIN 5 DAYS, AND I WAS KEPT INFORMED AT EVERY STAGE-KEENANS NEED A BOLTON OFFICE !
1/5
TrustpilotKeenan’s estate agents Burnley branch
Keenan’s estate agents Burnley branch - not only incompetent but ignorant. Despite giving these ‘professionals’ my email and clear instructions on communications they couldn’t organise a viewing on a property in Fence AND when I complained very politely pointing out their failings they simply ignored meThe property seller must be delighted they have these people in their corner Want a good estate agent - consider the alternatives
5/5
Trustpilot5 star service from Keenan’s estate…
5 star service from Keenan’s estate agents. They are professional, easily contactable, knowledgable, responsive and get the job done! I have met Paula for viewings and spoken to the team in Clitheroe, they have been so friendly and helpful and have made my experience finding my first home a stress free experience. Couldn’t recommend them enough. THANK YOU!
5/5
TrustpilotFast and quality service
I’ve used Keenan’s for the past few years, very professional and helpful.Customer service is excellent, they provide a high standard of service. Louis Percival in particular who has helped me out massively over the years and the rest of the Keenan’s team. Highly recommend this company to anyone who wants to reach their goals in the property business.
5/5
TrustpilotFantastic service
Fantastic service. Kieran kept us updated throughout the whole process!
5/5
TrustpilotGREAT ESTATE AGENTS
Andy from the Burnley branch has met me at two properties to view in the last week. He is extremely helpful, knowledgeable and friendly. Great service from the branch so far with calls answered and returned, text and email reminders for appts and follow up questionnaires. A great agents to deal with.
5/5
TrustpilotExtremely helpful throughout
In a difficult market, they stuck with it, leading to success.They communicated well throughout and as completion approached, they helped to 'get it over the line'.They assisted with many aspects which occurred as we had already moved out, which lead to a successful conclusion.
5/5
TrustpilotGreat service from an excellent team.
I found Luke & the team at Keenans to be very professional. Always willing to answer any questions I had. Always there to give unbiased advice and help me through the mine field of purchasing a property. Would have no hesitation in recommending them to my family & friends. Extremely satisfied with the service. Regards Neil O’Reilly
4/5
TrustpilotCertain staff deserve recognition
Keenans have provided a mixed service and overall have been good. I would like to say that 2 members of staff in particular made the experience better and went above and beyond for the sale and purchase of the properties. Both Dean in presales and Emily in aftersales were amazing and restored our faith in Keenans service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keenans Estate Agency Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
