4/5
TrustpilotHouse sale
From jonathan 1st selling the house to Lewis keeping me updated with the sale I can safely say I was very impressed with the service. I can highly recommend Keenans estate agents. Thankyou once again. Mr & Mrs Bullough.
Trusted Agent profile · Manchester
Keenans Estate Agency Lettings reviews in Manchester
★★★★★
513 reviews across 1 platform
2-10 St John's House, Queens Street, Manchester, M2 5JB
Part of Keenans Estate Agency, see every office.
Keenans Estate Agency's office in Manchester, at 2-10 St John's House, is rated 4.3 out of 5 across 513 reviews on 1 platform.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent customer service from Lewis…
Excellent customer service from Lewis at the Accrington branch house sold within two days, didn’t even need to put up a sale board, is that a record?Kept us calm during stormy waters which happens during house sales.
5/5
TrustpilotAmazing service from Keenan’s always…
Amazing service from Keenan’s always helpful and friendly great team thank you 😃
Agent replied · 20 January 2024
Thank you for your kind words Rebecca - much appreciated
5/5
TrustpilotRecent Purchasers
We recently purchased a property through Keenans. It was great to have a designated sales progression contact to assist us with the transaction. We found all the staff we encountered to be helpful, polite and knowledgeable.
5/5
TrustpilotThe team at Keenan's in Burnley are…
The team at Keenan's in Burnley are passionate and offer a very personalised service. Chloe and Jack are extremely professional and dedicated to getting you the best price for your property. Customer service second to none. Thank you all.
5/5
TrustpilotOutstanding service!!
Outstanding service from start to finish. I would highly recommend Keenans if you’re looking to sell your home. They communication was faultless. Not once did I have to call the office for an update. Wouldn’t use anyone else in the future. Jake from Clitheroe
5/5
TrustpilotExcellent service from all the team at…
Excellent service from all the team at Keenans. Always keeping us up to date with everything that’s going on. All very professional and very polite team. Chloe, Gemma, Jack, Louis you are all amazing, thank you all so much.Mr & Mrs Copeman.
5/5
TrustpilotTeam Keenans Accrington
Keenans Accrington, communicated well. They responded quickly to enquiries both by email and by telephone. Their manner was pleasant, friendly and professional. We would recommend this Estate Agent to anyone buying or selling a property.
5/5
TrustpilotNo complaints from me……
From the valuation at the start of this house selling process Chris, Nicola and Abby have been true to their word and kept me informed throughout. I’m not quite at the end of the process but confident all will complete without any issues.
5/5
TrustpilotI have only amazing things to say about…
I have only amazing things to say about Keenans. I went to sell my house and they were on time for the viewing and honest right the way the whole experience. All the staff provided a fantastic service. When I come to sell my house again I would use Keenans. 5*
5/5
TrustpilotThank you to all the staff at keenans…
Thank you to all the staff at keenans for making the sale of my house so easy . Polite professional and genuine people would recommend them everytime they sold my house in less than 7 days and for the asking price .
5/5
TrustpilotKeenans have always delivered a…
Keenans have always delivered a professional, friendly service. Chloe & Lewis in particular deserve a special mention as they go 'above and beyond' to make sure you are kept informed throughout, whether that be a sale or purchase of a property.
4/5
TrustpilotFeedback on Keenans Service
I consider the service provided by Keenans to be very good. The property involved was sold at an above the asking price and 24 viewings were arranged.The staff were efficient and friendly always returning calls promptly.I would recommend anyone to use them
1/5
TrustpilotDO NOT USE SWINTON BRANCH!!!
If you are thinking of using this company to sell or buy a house, id think again! absolute shambles of a company 'we try harder' they say but dont seem to care if house's fall through near to completion. This is the disappointment you will receive.
4/5
TrustpilotThe staff in the office are extremely…
The staff in the office are extremely efficient , knowledgeable and keep you bang upto date with viewings on your properties and inform you once viewings have taken place. Highly recommended.
5/5
TrustpilotSwinton branch were amazing from…
Swinton branch were amazing from valuation, viewings and the progression. All the staff couldn’t do enough to help. Reading some of the comments left by others I guess there’s just no pleasing some folk? Would recommend to anyone in the area who’s thinking of selling.
5/5
TrustpilotAmazing Service. Especially from Sam at the Bury Branch
The service from Sam at the Bury branch has been amazing. Constant check ups, keeping us updated very regularly. If I need help with anything I also know they are just a phone call away, which they always answer. Definatly recommend.
5/5
TrustpilotCourteous, friendly and polite.
I recently viewed a property with the Clitheroe team and they were very courteous and helpful with showing me round and answering any questions I had. From booking the viewing to getting my feedback the whole team were thoroughly polite.
5/5
TrustpilotI have been on both sides of the…
I have been on both sides of the process with Keenan’s and have found them to be first class. Kayleigh in particular is superb. She is always diligent and attentive at every step. An absolute pleasure to deal with.
5/5
TrustpilotSam at Keenan’s was brilliant.
Keenan’s we’re absolutely brilliant with our recent house purchase. Sam Knight at the bury branch kept us up to date throughout our sale and was always on hand if we had any questions. An absolute credit to the business! 👍🏻
3/5
TrustpilotGood at making the sale, not so good at the admin afterwards...
Worked very hard and quickly to get the property listed and sold at an ideal price, but service levels once the offer was accepted took a major dip. E-mails often not replied to until chased 2 or 3 times.
5/5
TrustpilotExceptional Team
All the team at Keenans are professional, friendly and knowledgeable. They are always ready to help with any queries and I know my property is in good hands. I wouldn't hesitate to recommend them. Keep up the great work.
5/5
TrustpilotKeenans sold my Dads house
Keenans sold my Dads house. Simon from the Manchester branch came round and valued it honestly unlike some other local agents, he also hosted all the viewings and the property was under offer the day after. Would highly recommend.
5/5
TrustpilotBest Customer Service
I had a few questions about a property listing on Keenan's. To my delight it was Alicja who was there to answer them. She was wonderful and patient with me. Some of the best customer service in the industry.
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