5/5
GoogleBecca is so helpful and friendly. In a short period of time, she assisted with the paperwork organisation and rental. Even though I had less than a month before starting my job, there was not even a one-day delay.
Trusted Agent profile · Manchester
Verified
Jordan Fishwick Manchester reviews
★★★★★
390 reviews across 2 platforms
68 Arches Whitworth Street West Manchester, M1 5WQ
Jordan Fishwick's office in Manchester, at 68 Arches Whitworth Street West Manchester, is rated 3.7 out of 5 across 390 reviews on two platforms, including 387 Google reviews rated 3.7.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google1/5
GooglePersonally would not go for this agency again as the lack of communication from Becca and Stefan made the whole process quite miserable.
5/5
GoogleMiss China Evans was extremely helpful and very kind in helping us find a place and sort the important paperwork out. Even though it took a bit longer because I had a few issues with my guarantor, she was patient and kind in helping us. Excellent service
1/5
GoogleI’m surprised they ever sell anything as their attitude to viewing property is appalling. If I were a vendor I’d think seriously about listing elsewhere as this lot aren’t in the least bit interested in making any effort.
Agent replied · 18 October 2023
I'm sorry you didn't agree with the information that was provided regarding your viewing request, however we don't believe this warrants a 1 star review. We wish you all the best in finding a suitable property. Martin Moston, Director.
5/5
GoogleChelsea was very quick and helpful taking my preferences for a location and applied them quicker to bring multiple options for me
1/5
GoogleLANDLORDS AND TENANTS BEWARE. They treat tenants terribly but most importantly are NOT good property managers. They do not carry out end of tenancy cleaning/repairs (which you assume are done for the amount they are paid) and just hope new tenants won't notice. If the new tenant does notice you are both drawn in to battle with them as to who pays for what when these guys should have been, and have been employed to be, sorting to begin with. The property I was involved with also had a bailiff threatening to knock the doors down for a tenant that had left years ago - no help and can only imagine who'd have footed the bill for new doors. I've been a tenant and a landlord for years, I wouldn't go near this bunch ever gain. Also - staff at DIRECTOR level are incapable of handling GDPR issues. You can try complaining but they don't understand their own complaints process (and hope you'll just get tired of trying)
5/5
GoogleJordan Fishwick have been letting and managing our property for 5 years. Very happy with the service provided. They alway find new tenants quickly, they manage all maintenance and repairs efficiently and they are always easy to reach on the phone. Would definitely recommend them.
5/5
GoogleStaff are absolutely amazing. I couldn't fault them at all.
5/5
GoogleMegan is a well presented young woman who worked hard during a difficult purchase in order to keep it on track.
5/5
Googlecant praise the whole team at Jordan Fishwick enough, with a special mention to Georgina Thomas - Extremely helpful and polite. Would definitely recommend these guys.
Agent replied · 18 October 2023
Great review and I am pleased to say that Georgina has now been promoted and is running our Withington Office. M.Moston Director
5/5
GoogleAlways get excellent service from Jordan Fishwick. They look after our apartment in Manchester with regular visits/inspections and ensure that it is always up to standard. They let us know if anything needs to be done and then manage the process on our behalf.
1/5
GoogleWe approached Jordan Fishwick in Manchester office, but despite providing the proof of funds they have refused our bank documents as valid evidence and didn’t want to arrange any viewings. This is the first time in over 20 years in investing in properties when the estate agent doesn’t care about the buyers, so we will just take our money elsewhere.
5/5
GoogleAbsolutely brilliant company. Staff are friendly and always helpful. Love my new home.
1/5
GoogleWorst letting agent (Whitworth Street)with rude staff. No care for tenants. Try send the staff to the letting agents across the road to learn how to deal with customers.
1/5
GoogleTerrible experience, not paying invoices sent to them and getting billed them 3 months after moving. Shocking reply’s been nothing but hassle from start to finish. Taking time off work to sort documents that had already been signed and sent back. Also received an email 2 months after moving saying they needed me to sign something I had already done twice then once I had printed off document and signed again I got another email to say it wasn’t needed. Also to add I drove to edinburgh to get this done faster because excuses of the post didn’t arrive.
5/5
GoogleJoan McAuley was a wise, reassuring expert who guided me graciously through the complex business of selling my flat after many years of living there. I have already recommended her to others. She was excellent!
5/5
GoogleVery happy! Jordan Fishwick members of staff were very helpful throughout the whole process and made it much easier
5/5
GoogleNick provided an attentive and stress free experience during the property viewing and rental process- highly recommend using Jordan fishwick.
5/5
GoogleProperty Manager Joe Royle is brilliant and has really looked after my flatmate and I during the time we've lived in our flat. He is great at liaising between the landlord and us, kind and friendly, keen to fix any issues quickly and very professional. Would definitely recommend.PositiveProfessionalism
5/5
GoogleBecca is so helpful and friendly. In a short period of time, she assisted with the paperwork organisation and rental. Even though I had less than a month before starting my job, there was not even a one-day delay.
5/5
GoogleA really bad leak from the apartment upstairs affected my bathroom ceiling for the past couple of days and my property manager Joe Royle has been extremely helpful throughout. They have arranged access whilst i have been at work, emailed me with constant updates and already treated the affected area :)
4/5
GoogleThey have managed the rental of our apartment for 3 years and have just negotiated a new 12 month let. We have always found them to be efficient and responsive to our comments. Their inspection reports are thoroughly documented.
1/5
Google1. For many months a faulty fire alarm was beeping but they didn't change it and ignored the tenant. Major safety breach. 2. Keep changing the end of tenancy amount owned trying to rip us off. Maybe because English isn't our first language?! For example, - double charging the same item (removing a table), - charging wrongly in the first place (table was there when they arrived) - they never provided a photo inventory on moving in - place was dirty on move in, we cleaned it impeccably, but agency wants to charge 165 for deep clean - bathroom fan was on constantly throughout tenancy (no window in bathroom) but agency wants to charge 55 for sanding down etc We were tenants with them and we categorically advise to stay away from them. Pretty sure they're just taking the Mick thinking people won't bother to argue or go to court over unfair fees just because they're new to Britain.
5/5
GoogleThanks to Joe Royle for dealing with all our maintenance issues promptly and professionally.
Agent replied · 18 October 2023
Thank you for your positive review and I have passed your kind comments onto Joe. Martin Moston Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
