Trusted Agent profile

Granite Lettings & Property Management reviews

3.9

★★★★★ Good

138 reviews across 2 platforms

52 Port Street, Northern Quarter, Manchester, M1 2EQ, Manchester M1 2EQ

Granite Lettings & Property Management's Manchester office at 52 Port Street is rated 3.9 out of 5 across 138 reviews on two platforms, including 133 Google reviews rated 4.0. Checked 9 October 2026.

Google logo

4.0 / 5

133

Reviews on Google

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Granite always give 5 star service from my experience.

Jon · 24 October 2019

Agent replied · 22 October 2024

Dear Jon, thank you for your feedback and positive review.

1/5

Trustpilot

They are the worst agency I ever know

Reena · 29 January 2024

5/5

Google

Down to earth, non corporate, no bullshit agency. People there always willing to help. A breat of fresh air in the letting agency world!

Apostolos · 24 October 2019

1/5

Trustpilot

Scammers!!!

Sam · 24 February 2026

1/5

Google

Rating only, no written review.

Hayley · 12 August 2025

5/5

Google

Rating only, no written review.

Bincy · 20 July 2025

Agent replied · 24 August 2025

Hi Bincy, thank you for your positive feedback.

5/5

Google

Rating only, no written review.

Dennis · 23 December 2024

5/5

Google

Rating only, no written review.

Indy · 23 December 2024

5/5

Google

Rating only, no written review.

Liz · 24 July 2024

1/5

Google

Rating only, no written review.

Aleksandra · 26 January 2024

Agent replied · 22 October 2024

We've searched our records extensively and talked to all of our team, and have no record of you using our services. This makes it tough for us to reach out to you and try to make things right, so if you have a legitimate complaint, please call us so we can work things out.

1/5

Google

Rating only, no written review.

Neslihan · 23 October 2023

5/5

Google

Rating only, no written review.

Christophe · 23 October 2023

Agent replied · 22 October 2024

Dear Christophe, thanks for the positive review, all the best!

1/5

Google

Rating only, no written review.

Liam · 23 October 2022

Agent replied · 22 October 2024

Liam, I suppose it wont be long before google remove your review because this is not the place for employment reviews and reviews such as these go against their terms. I am surprised you have written what you have written, you are only embarrassing yourself. You started with our company on a three month probation period, which we had to extend to four months because of your performance and consistent issues with time keeping. The conditions of us enrolling and paying for you to do the NFOPP course would have happened when you passed your probation, unfortunately you didn't get this far. If other team members told you this doesn't happen, why are you the only employee we didn't register on the course? We didn’t supply you with car parking, this wasn’t part of your employment package. You choose to use the car park at your own risk. Please don’t blame us for your lateness, you were given enough warnings. You were late consistently, even after warnings. Your work ethic was pathetic, we had to constantly chase you to complete simple tasks. Your emails to landlords and tenants contained nothing but spelling mistakes, grammar mistakes and poor customer service. Your enthusiasm was non-existent, you couldn’t handle simple situations. Yes, of course you were left in the office on your own from time to time, we are a small independent business, everybody is left in the office on their own here from time to time. You didn’t get paid mileage on time because you couldn’t submit an accurate mileage claim on time, simply because you didn’t take the time to follow the instructions on how to use the application, even after 4 months. When the pandemic hit, yes we choose not to keep you on because we had to make cut backs, as did most businesses in the UK. The issues we experienced with your work ethic only made our decision easier. The exit interview was done via face time because you had claimed your brother had COVID and you were isolating. We were advised to do this by Croner, our HR company. You have a lot of growing up to do Liam, I hope your future employers will read this and dodge the bullet, you are literally the only employee we have ever had that didn't last longer than 4 months.

1/5

Google

Rating only, no written review.

Gaurav · 23 October 2021

5/5

Google

Rating only, no written review.

Bryan · 23 October 2021

Agent replied · 22 October 2024

Thanks for the feedback and taking the time to leave a review!

5/5

Google

Rating only, no written review.

Brad · 23 October 2021

Agent replied · 22 October 2024

Hi Brad, Thanks for the review and positive feedback!

1/5

Google

Rating only, no written review.

Saeed · 24 October 2018

Agent replied · 22 October 2024

The authenticity of this review has been flagged as suspicious.

5/5

Google

Rating only, no written review.

Ewan · 24 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Granite Lettings & Property Management's Google reviews

Questions about Granite Lettings & Property Management

How many reviews does Granite Lettings & Property Management have?

Granite Lettings & Property Management's Manchester office has 138 reviews across two platforms: 133 on Google, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Granite Lettings & Property Management's rating?

Granite Lettings & Property Management is rated 3.9 out of 5 across all 138 reviews, and 4.0 out of 5 on Google from 133 reviews, checked 9 October 2026.

Where is Granite Lettings & Property Management's Manchester office?

Granite Lettings & Property Management, 52 Port Street, Northern Quarter, Manchester, M1 2EQ, Manchester M1 2EQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.