5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
Trusted Agent profile · Manchester
Gascoigne Halman Manchester reviews
★★★★★
202 reviews across 2 platforms
Elm House, 739 Wilmslow Road, Manchester, M20 6RN
Gascoigne Halman's office in Manchester, at Elm House, is rated 3.8 out of 5 across 202 reviews on two platforms, including 85 Google reviews rated 4.5.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleConfirmed viewing with me this morning on the phone. Then not turned up to the viewing appointment. No phone call to say they might be late and when I've called them, nobody picked up and had to leave a voicemail.
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
1/5
TrustpilotVery unprofessional
We agreed to have a property viewing in Manchester today 10 Nov at 3PM. I live in Bradford and went to the property by public transport, however I got to the property earlier at 2pm then I decided to give them a call for possibility of early viewing because there is no place to wait in this cold weather and the call went to a voice mail. I left a voice message requesting what would be their answer and I requested a callback, but I never heard any response from them, not until now,not even a phone call. Nothing!I wasn't feeling well today but I still did go all the way from Bradford to the property. Now knowing that they don't even care to call me, I'm very disappointed with their service and how they treated today it's very unprofessional!!!
5/5
GoogleNeeded to sell my house quickly and the service was exceptional. Everything went smooth from the start, couldn’t be happier with the service. Highly recommend 5*
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
1/5
GoogleFailed to inform us the property we were booked to view had been taken off the market. We travelled across the peaks for this appointment and made several attempts to check with them before setting off via email and phone. Highly unprofessional time wasters.
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
5/5
GoogleGascoigne Halman were recommended to us by a friend. GH were excellent in arranging the sale of our property. In particular they were hands on, putting our minds (and presumably those of our buyers) at ease throughout the process. Nothing was too much for them and communication was excellent both from the team in the office and both James’s. 5 stars.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
1/5
GoogleBeen a customer for 3 months now... Extremely disappointed.. 3 weeks since raised issue with shower, still waiting approval apparently.. tenacy not cleaned while beginning of contract, after multitude of emails back and forth, was informed that fat dripping from the extraction hood is not their problem as I have not asked for the apartment to be cleaned at the beginning of tenacy. Doors dont lock, cupboard doors dont stay shut, mould in the house near windows, when asked why a certain drawer doesn't open in the kitchen was informed that it is ornamental. I am new in the UK, hoping that this bad service is just limited to this particular agency and not the actual consumer service in general. Would have given a zero rating if it was possible.
5/5
GoogleCouldn’t have been happier with the service we received from James. He did an excellent job of selling my property.
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
GoogleEvery member of staff I have dealt with at Gascoigne Halman have been excellent. From the initial process of booking a viewing, to the concise and detailed correspondence throughout the tenancy I would 100% recommended them to others.
5/5
GoogleAmazing services from the lettings team, really efficient and helpful. Would recommend!!
5/5
GoogleGH made our search for a rental home easy and straightforward.
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