Gascoigne Halman Didsbury reviews in Manchester

★★★★★ 5/5

Trustpilot

Selling a house during lockdown and a cold winters

The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them

Linda · 23 April 2021

★★★★★ 5/5

Trustpilot

Jan was amazing

Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx

Megan · 17 February 2025

★★★★★ 5/5

Google

Andrea handled recent House Purchase very professionally, was always contactable (usually calling back around 5pm the same day) and was hugely helpful communicating with the sitting tenants, sellers and sellers solicitors. Very understanding on the fact that I couldn't view the property before making an offer and was only able to send a friend round. Highly recommend and hope if I ever go through a house purchase again that Andrea is the estate agent involved.PositiveResponsiveness, Professionalism

Adam · 23 October 2021

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024

★★★★★ 5/5

Trustpilot

Great Service!

Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.

Rob · 3 April 2025

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 1/5

Google

My partner and I rented an apartment through Gascoigne Halman from late 2023 - early 2024 and did not have a great experience: 1. We were given the wrong set of keys twice. I asked Laura Harrison if they were the correct keys after finding the first set didn't work and she told me yes, not actually checking until our third attempt to collect our keys. 2. We were given a broken fob for the building. Laura Harrison repeatedly ignored my emails regarding a replacement, so we ended up paying out of pocket for a new one from the building management company. Our requests for access codes to the building were also ignored. 3. The property was in very good condition but needed some repairs from the start of our tenancy. Laura did not give us an inventory report when we moved in, despite saying we would receive one, so we emailed her about the repairs needed. These emails were also ignored and not single repair was completed during our tenancy. Ultimately, we barely heard from Gascoigne Halman until Laura called to tell us the landlord wanted to sell the place and we needed to leave at the end of our tenancy. And, to top it all off, after we had moved out, Gascoigne Halman tried to charge us for not leaving the property in the conditon outlined in the inventory report they did not provide us with (we had cleaned the property before leaving too). The lack of responsiveness to our queries was very disappointing and gave the impression that Gascoigne Halman did not care about our experience as tenants. Would not recommend.

Hannah · 24 July 2024

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend, especially Dominic

We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.

Eleanor · 10 February 2021

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Google

I was very impressed with Gascoigne Halman and especially James in their team. They were super responsive and helpful through a fairly long-winded and convoluted process keeping all parties informed. Hugely appreciated - thank you

Josh · 26 March 2024

★★★★★ 5/5

Trustpilot

Thank you to Angela and the team at the…

Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.

Julian · 11 August 2024

★★★★★ 5/5

Google

A had a very good experience with Gascoigne Halman Didsbury. From start to finish I found Tom very professional and a great help with the whole process. In fact all staff were brilliant. I would definitely recommend them.

Helen · 23 October 2025

★★★★★ 1/5

Trustpilot

Very Poor Customer Service!

the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.

Maxine · 12 May 2025

★★★★★ 5/5

Google

I have been using Gascoigne Halman Didsbury for my rentals for around 7 years. I cannot recommend them highly enough. Always super efficient, often renting out my properties within 24 hours! They know legislation inside and out and regularly advise on all aspects of being a landlord. The team are extremely friendly and personable, but also very professional and knowledgable. Special mentions to Ysanne (amazing manager!) and Rebecca who are both speedy, responsive and downright good at their job. 10/10

Helen · 26 March 2024

★★★★★ 5/5

Trustpilot

Highly recommended

We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.

Caroline · 1 July 2024

★★★★★ 5/5

Google

I’d like to thank the team at Gascoigne Halman in Didsbury. They were brilliant throughout and I’d like to especially thank James whose support and regular communication helped very thing to go smoothly.

Molly · 26 January 2024

★★★★★ 5/5

Trustpilot

Gascoigne Halman Macclesfield Office

We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.

Theresa · 6 February 2023

★★★★★ 5/5

Google

Visited the Didsbury Branch last week and found the staff (including Regan who I spoke to) to be most welcoming & helpful. I have been to a few other estate agents on the high street and not been as impressed with the service and it really made my visit more enjoyable. Highly knowledgeable and nothing was too much trouble when answering my questions. Excellent service overall!

Nathan · 22 September 2024

★★★★★ 5/5

Google

Thank you James, Tom and the team at Gascoigne in Didsbury, professional, patient and knowledgeable. We appreciate the support and service you have provided and would recommend you highly 🙏🤗 …

Fuschia · 26 January 2024

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy

Alison · 16 December 2019

★★★★★ 1/5

Trustpilot

Terrible experience with this company

Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!

Karla · 8 July 2024

★★★★★ 1/5

Trustpilot

I wish I could give this letting agency…

I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.

Customer · 25 August 2024