Trusted Agent profile · Manchester

Bridgfords Lettings Manchester reviews

★★★★★ Excellent

321 reviews across 1 platform

561 Barlow Moor Road, Chorlton, Manchester, M21 8AN

Bridgfords Lettings's office in Manchester, at 561 Barlow Moor Road, is rated 4.5 out of 5 across 321 reviews on 1 platform, including 321 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

321

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

A big thank you to Harry for helping us secure our new home. While the process had its challenges, Harry was consistently professional, supportive, and knowledgeable throughout. He kept us informed, answered all our questions, and helped us navigate through. Very much appreciated, thanks again, Harry!

Ling · 19 April 2025

5/5

Google

I would recommend Bridgfords, Chorlton to anyone looking to buy a flat or house in the area. Meeah has gone above & beyond to help, proactively sending me properties to view, and is always friendly & kind on the phone if I need to talk anything through. Liz has also been great on viewings - informative without being pushy. Definitely contact them if you're looking for something in the area!

Lizzy · 10 December 2024

Agent replied · 9 January 2025

Thank you so much for your wonderful 5* review Lizzy! We're thrilled to hear that Meeah and Liz have provided you with such excellent service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

"I highly recommend Ellie Walsh as a letting agent. She was knowledgeable, attentive, and friendly throughout the process of helping me find and rent a property. Ellie communicated clearly and promptly, making the process smooth and efficient. Overall, it was a great experience working with her. Thank you, Ellie!"

Yashwant · 13 June 2023

Agent replied · 12 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

On initial contact, we were provided with a video tour of the apartment. On expressing our interest in the property, the landlord was swiftly informed of our offer and we were assisted with the letting procedure. Overall, the professional and equally outstanding service thoroughly impressed us, and we would highly recommend this agency. Thanks to Charlotte and her team.

Rahul · 21 June 2022

Agent replied · 20 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Kostas, the property manager, consistently fails his tenants. Hannah and Jessica still cannot have a hot shower after 4 months after being ignored by the agency and receiving low quality repairs. There's been mould in a bedroom, broken radiators, a broken bed and this shower situation is ongoing (in a pandemic, when hygiene is 🔑) 0/10 would not recommend Kostas and Bridgfords to a friend

Freya · 21 June 2021

Agent replied · 20 June 2024

We notice that you have already posted a similar review for one of our local offices regarding the experience of your friend and would ask you to advise your friend to contact us directly via review@countrywide.co.uk so that we can look into any concerns with them directly. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review as this office has not been involved directly with you as a customer.

5/5

Google

A really professional and friendly service, John and the team were a wealth of information, and were superb at replying to my endless questions whether via phone or e-mail. I was really impressed by the level of support they provided me throughout the whole process, and they definitely helped to make a very stressful time, slightly less stressful!

Gary · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

After several awful experiences I was incredibly lucky to find the team at Bridgfords and particularly John Crump. John has been incredibly professional throughout but has also gone out of his way to make sure each step of the process has been clear and completed promptly. Thank you for all your help, Victoria.PositiveResponsiveness, Quality, Professionalism, Value

Kat · 25 August 2022

Agent replied · 20 June 2024

Thank you Kat for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations

5/5

Google

Bridgfords recently sold our house in Chorlton and we had a very positive experience. John, Muneer and the team were hard working and very easy to get on with. The house went on the market twice and both times it sold within a week. I would highly recommend to anyone looking to sell their house.PositiveQuality, Professionalism

Jack · 25 August 2022

Agent replied · 20 June 2024

Thank you for your wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We sold our flat and are just about to complete on a house with Bridgfords and they’ve been fantastic throughout. After a poor experience with another well-known estate agent in the area we weren’t sure what to expect but John and the team have been responsive and helpful throughout the process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Esther · 21 June 2022

Agent replied · 20 June 2024

Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My experience of using Bridgfords in Chorlton to sell my flat was simply fantastic. During what can be a very stressful time, Mike and Muneer were incredibly professional and extremely responsive. They handled the sale with the utmost skill and professionalism and I always felt I was in good hands. I would certainly use them again and would highly recommend.PositiveResponsiveness, Quality, Professionalism

Katherine · 13 June 2021

Agent replied · 12 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

My second time dealing with Bridgefords and I have to say that I am absolutely over the moon with the service second time round. Trudy, Jamie and Ellie are an absolute credit to Bridgefords as they explained everything step-by-step nothing was too much trouble. They kept me well informed with all the viewings and did all diligence correctly. They always replied to my phone calls within 30 minutes. Furthermore, when I popped into the office unannounced, no always more than welcome to help. I will be using Bridgefords again for future property, purchases and rentals, and I would also recommend them to my family and friends. I would strongly recommend to anybody that's looking to rent or sell a property to pop in and see the team. As they will be more than obliged to help you from start to finish. Looking forward to doing more business with these guys.

Amari · 13 April 2024

Agent replied · 12 June 2024

Thank you for taking the time to leave us your fantastic 5* review and your kind words Amari Sheikh. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently found a lovely rental property on Bridgfords with agent Harry being so friendly & helpful making the process smooth as can be with great communication & support. I would definitely recommend in future!

Tanya · 27 November 2025

Agent replied · 27 December 2025

Thank you for your glowing review! We're thrilled to hear that Harry provided such excellent service during your rental property search. We pride ourselves on making the process easy with great communication and support. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Trudie and her team helped let out my flat smoothly and at a good price, thanks!

Danny · 12 December 2024

Agent replied · 9 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Danny! Kind regards, Lucy, Customer Relations

5/5

Google

We had a very good experience with Ellie Walsh who helped us in getting house of our choice. Process was smooth and on every step she supported us. Looking forward to start the tenancy with agency.

Sumit · 15 December 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently purchased my new home and although I wasn't directly working with Bridgfords as the buyer, I wanted to take a moment to appreciate the professionalism of both Victoria and Jessica. Their efforts ensured the entire process remained smooth and on track. Thanks to their diligence, I’m now happily settled in my new home. I highly recommend Bridgfords for their professionalism and dedication to the process!

Littlelittlecherie · 9 October 2024

Agent replied · 8 November 2024

Thanks for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Victoria and Jessica and our Chorlton team. Best wishes, Lucy, Customer Relations.

2/5

Google

They put a lot of pressure on you to use their own mortgage advisor, and essentially say that they will take the property off the market if you use their advisor. The asvisor is ridiculously expensive, and as far as I’m concerned has an interest in the estate agent side, so cannot give you independent advice on the purchase (he was literally offering to show me other properties being sold by Bridgfords). I’ve seen articles about estate agents pressuring buyers to pay for in house services, and I was disappointed that Bridgfords did this.

Catriona · 13 February 2024

Agent replied · 12 June 2024

We are really surprised that you have left this review as from the email correspondence with the mortgage consultant in branch, you seemed to have a very positive professional relationship. There was no pressure to use the in-house services if you chose not to. It’s always disappointing when you aren’t the successful bidder for a property you want, but our consultant did try to help you find other properties with the branch which may be suitable for your needs. It appeared you decided to work with another broker and parted amicably from our mortgage consultant, so if there is something that you weren’t happy with, we would very much like to hear from you via Review@Countrywide.co.uk

5/5

Google

Jamie worked with us to help secure our tenancy, they were very willing to work with us and be flexible to our needs. Felt like we were treated with respect at every stage of the process. Other team members were involved and knew everything to be able to help which was great to see that they had a good customer focused team centric attitude which is very refreshing. Would recommend giving them a call for your next tenancy in Manchester.

Lillian · 13 February 2024

Agent replied · 12 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Muneer and all Bridgefords Chorlton colleagues for your unswerving support when we bought our first home this June. It wasn’t an easy transaction due to issues with the vendors, but Muneer and Olivia added support, liaison and good humour to a stressful event. I wouldn’t hesitate to work with this branch again. Thank you so much all of you! Suzie and Liz

Suzie · 22 June 2019

Agent replied · 20 June 2024

Hello Suzie, Such a fantastic 5 star review for our Bridgfords team at the Chorlton branch. Congratulation on the purchase of your first home. It is great to read that you were supported by Muneer, Olivia and the entire team. Best of luck settling in to your new home. Kind Regards, Sarah

1/5

Google

Unbelievably poor after sales service. And please don’t take any advice from them concerning mortgage advisors or solicitors. Very disappointing 😔 …

Peter · 16 February 2026

Agent replied · 16 April 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

This has been my first experience with Bridgefords and the complete experience has been very pleasing. I was in direct connect with Ellie Walsh who was handling the letting process for me. She has been in constant connect over email and phone calls to make sure we are able to get the most accurate information and clear instructions on the next steps to get the processes completed. The whole process has been pretty simple to get through and well laid out. In a dog eat dog world of tenancy and soaring prices, this was rather a more positive and secured experience. Would recommend connecting with Ellie for sure!

Avinash · 14 January 2024

Agent replied · 12 June 2024

Hi Avinash! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

1/5

Google

Had a viewing today for 3:45pm and the lettings agent called at 2:34pm to advise that they were arriving at the property in a few minutes and to confirm if we’d be in attendance. My husband let him know that our viewing was for 3:45pm but he insisted that as he was already in the area, he would only be available until 3:05pm at the latest. We wouldn’t have been able to make it in time as we live over 30 mins away from the property. That being said our viewing was for 3:45pm and we’d planned our day around that. The agent kept saying he wouldn’t wait around for over 40 mins at a property and he was the only one working due to unforeseen circumstances. He didn’t want to have to travel back and forth between the office and property which is understandable but how does that concern us? Why book a viewing on a bank holiday with insufficient cover? We had booked in this viewing days in advance so it would have been courteous to make us aware as soon as there was a cover issue. He wasn’t being understanding at all and wanted us to bend over backwards at his convenience. After a bit of back and forth he stated that the viewing would have to be rescheduled for another time. Unfortunately that doesn’t work for us and we asked to cancel altogether. Extremely unprofessional with a very poor attitude. A shame as we liked the property

Valerie · 27 May 2025

5/5

Google

We bought our new home in Chorlton through Muneer at Bridgfords. They've been great all the way through the process - helping us out with extra viewings and having a good relationship with the seller. It was a chain free purchase on both sides, but we've managed to exchange 12 days from making the offer, which according to Muneer is a new record!

Neal · 22 June 2019

Agent replied · 20 June 2024

Thank you Neal for your fantastic review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scott

5/5

Google

Massive thanks to Ellie and the rest of the staff at Bridgeford’s Chorlton in helping me secure a flat in Manchester. They were incredibly helpful in answering any questions and very attentive to the whole process

Cameron · 24 September 2023

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Charlotte has been absolutely fantastic! She was friendly from the moment we first inquired about a property and has supported us throughout the process. She has been answering all queries we had and has been very professional throughout. Thanks!

Sarah · 21 June 2023

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviewsLeave Bridgfords Lettings a review

Questions about Bridgfords Lettings Manchester

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Manchester won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.