Trusted Agent profile · Manchester

Bridgfords Didsbury Sales reviews in Manchester

3.0

★★★★★

704 reviews across 2 platforms

731 Wilmslow Road, Didsbury, M20 6WF, Manchester, M20 6WF

Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.0 out of 5 across 704 reviews on two platforms, including 248 Google reviews rated 4.8.

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4.8 / 5

248

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

5/5

Google

Elisha is efficient and keeping things on track and sticking to promised timeline. Very happy with the service so far. Fingers crossed for a smooth move-in!

Vatsal · 9 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review Vatsal. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

5/5

Google

I have been using the Property management services of Bridgfords, Didsbury, Manchester for many years. I deal personally with Natalie Bray and continue to find her extremely conscientious, always on hand to help with any problems or advice and very knowledgeable. Natalie always responds quickly and efficiently to any queries that arise and is always pleasant and approachable . I would recommend Natalie to anybody looking to use Property Management services.

Susan · 25 October 2019

Agent replied · 23 October 2024

Hi Susan, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Natalie and everyone involved at the branch. Kind Regards, Sarah

5/5

Google

Our experience with Bridgford has only been positive so far. Elisha has been very helpful and guided us through the renting process professionally and efficiently. We have now collected to keys to our new home and cannot wait to make it our own.

Emma · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Overall positive experience. Elisha has been extremely helpful and kind, we've had excellent communication and understanding which has been a relief during a stressful time of finding a property to rent!

Jessica · 25 June 2024

Agent replied · 23 October 2024

Jessica thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently sold and bought a house through Bridgfords in Didsbury, and we are really pleased with the service we have had. Our house sold very quickly and we were supported through the process for that, and the purchase of our new home. Thank you to Lisa who was always on hand and responsive to answer any queries we had, and took a lot of stress out of moving house!

Claire · 25 October 2019

Agent replied · 23 October 2024

Thank you Claire for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott

5/5

Google

We are just about to move into a property with Bridgfords Didsbury. Elisha has been great throughout the process and has been very helpful from viewing through to confirmation of key collection. Thank you!

Jed · 26 April 2024

Agent replied · 23 October 2024

Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care

1/5

Trustpilot

I moved out over a month ago and still…

I moved out over a month ago and still haven’t had a single update about the return of my deposit. Sadly, this is entirely in line with the level of service I’ve received from Bridgeford throughout more than five years of renting with them.

Roberta · 17 June 2026

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

5/5

Google

Louise has been a great help in helping us secure a rental in Didsbury, really informative, listening to all questions I had to ramble out. Best experience of any lettings agent I’ve ever used so far!

Rebecca · 26 February 2024

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review Rebecca. Best wishes, Lucy, Customer Relations.

5/5

Google

Katie was amazing! She showed us our future home and she was very nice with my 2 years old son. We will move from London to Manchester and she is very helpful with appointments. 100% recommended

Fabiola · 26 February 2024

Agent replied · 23 October 2024

Many thanks Fabiola Bonacci for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

5/5

Google

Excellent experience with all the team at Bridgfords Didsbury, especially Angela and Hollie who have worked really hard in helping us with the sale of our flat. Brilliant regular communication throughout and very friendly and personable yet professional staff. Much appreciated!

Jemma · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Elisha was extremely helpful and I actually managed to agree to rent the property in a day. The process and communication was really smooth and Elisha very friendly and quick in the management of the all procedure. Thank you so much!

Alice · 24 October 2023

Agent replied · 23 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great communication and speedy process compared to other lettings agents, especially with the help of Eve who has answered all our questions quickly and communicated everything we need to know. Her help has made the process much easier, as well as her kind, professional attitude!

Harriet · 24 August 2025

Agent replied · 23 September 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I bought a property in Didsbury through Bridgfords and Lisa was fantastic throughout. Very professional and always helped to move things along smoothly. I would highly recommend using Bridgfords and Lisa if you have the opportunity.

Nick · 8 June 2025

5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

5/5

Google

Ella has been so helpful throughout the process of viewing and signing for a tenancy to rent. There was an issue with my referencing and Ella was in touch almost everyday and helped me resolve it as quickly as possible. Best letting agent experience i have had! Much appreciated, thank you :)

Mimi-Jane · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol · 27 February 2023

5/5

Google

I purchased a property from someone using Bridgfords Didsbury as their agent and I still had a great service from them. Lisa helped us progress at every opportunity with her work contacts. If I were to sell a property and used Bridgfords Didsbury I know it would be in safe hands having been on the buying end. Thank you Lisa.PositiveResponsiveness, Quality, Professionalism, Value

R · 11 January 2021

Agent replied · 10 January 2025

Many thanks Rosie for your fantastic 5* review. Best wishes Lucy, Customer Relations.

1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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